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Text Chat Line Jobs in Florida (NOW HIRING)

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Text Chat Line information

See Florida salary details

$7

$13

$19

How much do text chat line jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for text chat line in Florida is $13.95, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.29 per hour, depending on experience, location, and employer.

What is the difference between Text Chat Line vs Customer Service Representative?

AspectText Chat LineCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support, entertainment, adult servicesRetail, telecom, banking, and other sectors
Search & Comparison IntentUnderstanding online chat support rolesCustomer service careers and roles

The main difference between a Text Chat Line and a Customer Service Representative is the work environment and communication method. Text Chat Lines primarily involve online, text-based interactions often in specific industries like entertainment or adult services. Customer Service Representatives typically work in various industries providing support via phone, email, or in person. Both roles require strong communication skills, but the setting and nature of interactions differ significantly.

What are the key skills and qualifications needed to thrive as a Text Chat Line Operator, and why are they important?

To thrive as a Text Chat Line Operator, you need strong written communication skills, excellent grammar, and fast, accurate typing, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include empathy, discretion, and the ability to multitask in high-pressure scenarios. These skills are essential for delivering effective, timely support while maintaining professionalism and customer satisfaction in a digital environment.

What are some common challenges faced by text chat line agents, and how can they be addressed?

Text chat line agents often face challenges such as handling multiple conversations simultaneously, managing difficult or upset customers, and maintaining a professional tone in written communication. To address these challenges, agents can benefit from strong multitasking skills, effective use of canned responses where appropriate, and ongoing training in conflict resolution and customer service best practices. Additionally, collaborating closely with supervisors and team members can provide valuable support and ensure consistent, high-quality service.

What are text chat line jobs?

Text chat line jobs involve providing customer support, information, or companionship through text-based conversations. Employees typically respond to clients' questions, offer guidance, or simply engage in friendly chat via online platforms or SMS. These positions are popular for their flexible hours and remote work options, often requiring strong communication skills and the ability to type quickly. Some text chat line jobs may focus on adult conversations, while others are strictly professional or customer service-oriented.
What job categories do people searching Text Chat Line jobs in Florida look for? The top searched job categories for Text Chat Line jobs in Florida are:
Infographic showing various Text Chat Line job openings in Florida as of July 2026, with employment types broken down into 72% Full Time, 23% Part Time, and 5% Temporary. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $29,006 per year, or $13.9 per hour.
Technical Trade Skills Instructor (HVAC, Construction, and/or Maintenance)

Technical Trade Skills Instructor (HVAC, Construction, and/or Maintenance)

Progress Residential

Tampa, FL

$30.75 - $40.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Progress Residential rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

21st of 160 rated real estate companies


Job description

Your career has a home here.

Ready to make an impact with a dynamic, forward-thinking company?

As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for our team members. That's why, for two years in a row, our employees have voted Progress a certified Great Place to Work.

Why join Progress?

As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We're looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

Want to learn more?

Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time.

The Workforce Development Trainer will deliver Progress Residential University's Technical Skills Academy and other development programs for our service and construction employees. The WFD Trainer will deliver training to ensure our workforce has the knowledge, skills, and overall competency to meet and exceed our current and future business needs. This role requires frequent travel and is estimated to be 50%-75% of the time.

Essential Functions:

Supports Talent Development initiatives in partnership with the Workforce Development Managers and Learning Program Managers to:

  • Create specific training content aligned with training best practices.

  • Support the apprenticeship or entry-level technician program(s) and field trainers to ensure the training meets the needs of the business.

  • Develop strong relationships with leading technical schools and colleges across the US to increase the knowledge, skills and abilities of the next generation and build talent pipelines.

  • Provide interview, hiring and onboarding support for regional markets to increase throughput.

  • Identify and implement nationally recognized skill-based curriculums to facilitate the growth and development of front-line employees.

  • Evaluate current training programs and skills throughout the front-line population and suggest modifications that enhance the learners' performance as well as the learning experience and skills advancement.

  • Test various learning technologies and solutions to improve learning engagement, development of talent, retention, and behavior change.

  • Test processes to gather learning data, analyze and communicate training effectiveness and impact.

Qualifications:

  • Bachelor's degree (HR, Business Administration, Learning and Development, Education, or other related fields) or relevant experience in lieu of degree.

  • Knowledge of adult learning theories and learning and development best practices.

  • Previous experience working in a front line/craft position for a residential construction firm is preferred.

  • 10+ years' experience in HVAC, construction, and/or maintenance.

  • Experience designing and developing instructional materials in a variety of media preferred.

  • Must be flexible to deliver training in a variety of formats: classroom, virtual, on-the-job, synchronous, asynchronous, etc.

  • The ability to describe technical concepts in a way that makes them easily understandable, digestible, and relatable.

  • Technical aptitude and demonstrated experience leveraging learning technologies and tools that integrate with and support learning activities.

  • Experience demonstrating the effectiveness of learning solutions through measurement, analysis, and reporting required.

  • Effective communication and presentation skills with proficiency in MS Word, PowerPoint, and other course development tools

  • Energy, enthusiasm, and initiative to create innovative programs and drive national outcomes, balancing multiple priorities in a fast-paced environment.

  • Spanish Bilingual Preferred

What you can expect from us:

  • Competitive Compensation - Including performance-based bonuses that reward your contributions.

  • Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.

  • Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.

  • Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.

  • A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.

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