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Testing Amazon Jobs in Ontario (NOW HIRING)

Contact Center Engineer

Mississauga, ON · Hybrid

CA$81K - CA$110K/yr

Administer and support Amazon Connect environments, including configuration of contact flows ... parameters, testing, and deployment. * AWS Lambda Development: * Develop serverless Python ...

... testing, and correctness Mentor Dev 2 and junior engineers through code reviews, design feedback ... Amazon SNS (event publishing and fan-out) preferred Amazon SQS (queue-based and asynchronous ...

Coached and mentored developers on coding, performance and testing best practices \n * Experience ... Experience with Docker, Amazon Web Services and Git \n * Experience of Agile Software Development ...

... and Amazon. Using account abstraction and AI-powered financial copilots, the platform makes ... Key Responsibilities 1. Own end-to-end testing of web applications and APIs, including functional ...

... and Amazon. Using account abstraction and AI-powered financial copilots, the platform makes ... Key Responsibilities 1. Own end-to-end testing of web applications and APIs, including functional ...

... and Amazon. Using account abstraction and AI-powered financial copilots, the platform makes ... Key Responsibilities 1. Own end-to-end testing of web applications and APIs, including functional ...

... and Amazon. Using account abstraction and AI-powered financial copilots, the platform makes ... Key Responsibilities 1. Own end-to-end testing of web applications and APIs, including functional ...

... and Amazon. Using account abstraction and AI-powered financial copilots, the platform makes ... Key Responsibilities 1. Own end-to-end testing of web applications and APIs, including functional ...

... and Amazon. Using account abstraction and AI-powered financial copilots, the platform makes ... Key Responsibilities 1. Own end-to-end testing of web applications and APIs, including functional ...

... and Amazon. Using account abstraction and AI-powered financial copilots, the platform makes ... Key Responsibilities 1. Own end-to-end testing of web applications and APIs, including functional ...

... and Amazon. Using account abstraction and AI-powered financial copilots, the platform makes ... Key Responsibilities 1. Own end-to-end testing of web applications and APIs, including functional ...

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Testing Amazon information

What are some common challenges faced by professionals working in Amazon's software testing roles, and how can they be addressed?

Professionals in Amazon's software testing roles often encounter challenges such as keeping up with fast-paced development cycles, coordinating with distributed teams, and adapting to evolving testing tools and methodologies. To address these challenges, testers should focus on strong communication skills, proactive collaboration with developers and product managers, and continuous learning through internal training resources. Leveraging automation frameworks and participating in regular team syncs also helps ensure effective testing coverage and timely releases.

What is the difference between Testing Amazon vs Testing Google?

AspectTesting AmazonTesting Google
Required CertificationsTypically QA certifications, testing tools knowledgeSimilar QA certifications, testing tools familiarity
Work EnvironmentAmazon warehouses, fulfillment centers, or software testing teamsGoogle offices, data centers, or software development teams
Industry UsageRetail, logistics, e-commerceTechnology, advertising, cloud services
Common Search IntentTesting Amazon products or servicesTesting Google products or services

Testing Amazon and Testing Google share similarities in required certifications and testing environments, but differ in industry focus and work settings. Testing Amazon often involves retail and logistics testing, while Testing Google centers on technology and software testing. Both roles require strong QA skills and certifications, but their daily tasks and industry contexts vary significantly.

What are Testing Amazon jobs?

Testing Amazon jobs typically refer to positions involved in evaluating and ensuring the quality of Amazon’s products, services, or software. These roles may include software testers, quality assurance engineers, or usability testers who work to identify bugs, verify features, and ensure that Amazon’s offerings function as intended. Testers may use a variety of manual and automated testing methods to validate functionality, performance, and user experience. These jobs are crucial for maintaining Amazon’s high standards and delivering reliable products to customers.
What are popular job titles related to Testing Amazon jobs in Ontario? For Testing Amazon jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Testing Amazon jobs in Ontario look for? The top searched job categories for Testing Amazon jobs in Ontario are:
Infographic showing various Testing Amazon job openings in Ontario as of June 2026, with employment types broken down into 4% Internship, 58% Full Time, and 38% Part Time. Highlights an 96% In-person, and 4% Remote job distribution.
Contact Center Engineer

Contact Center Engineer

Just Energy

Mississauga, ON • Hybrid

CA$81K - CA$110K/yr

Full-time

Posted 15 days ago


Job description

Who is Just Energy?

Just Energy is a retail energy provider specializing in electricity and natural gas commodities and bringing energy efficient solutions and renewable energy options to customers. Currently, operating in the United States and Canada, Just Energy serves residential and commercial customers. Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and. Tara Energy

Job Summary:

The Contact Center Engineer is responsible for the design, development, support, and ongoing optimization of cloud-based contact center solutions built on Amazon Connect and AWS services. This role requires strong proficiency in Python and AWS Lambda to develop custom integrations, real-time customer interaction logic, and automation that supports a scalable, highly available omnichannel contact center environment.

In addition to solution development, this role performs production support responsibilities, including monitoring alerts, investigating issues, and resolving incidents. Participation in a rotating on-call schedule, including weekend coverage, is required.

This is a hybrid position, with an expectation to be on-site (Mississauga) at least one day per week, subject to change based on business and management needs.
 

Responsibilities:

  • AWS Connect Administration & Contact Flow Development:
    • Administer and support Amazon Connect environments, including configuration of contact flows, queues, routing profiles, skills, prompts, and agent profiles.
    • Design, review, analyze, and iteratively improve call and contact flows to meet business and customer experience objectives.
    • Configure and maintain omnichannel capabilities, including voice and chat.
    • Coordinate with the Telephony Manager and system architects on solution design, call flow parameters, testing, and deployment.
       
  • AWS Lambda Development:
    • Develop serverless Python functions to handle real-time customer interaction logic, including data retrieval, calculations, and dynamic content generation.
    • Design and implement efficient Lambda functions for data processing, integrations, and custom agent features.
       
  • System Integration:
    • Collaborate with cross-functional teams to integrate Amazon Connect with additional AWS services, including DynamoDB, SQS, Kinesis, Lex, API Gateway & S3.
    • Develop and maintain integrations with external systems and APIs using Python libraries and RESTful services.

Compensation (Canada): $81,670 - $110,250 CAD Annual *This range reflects base pay only. This role is also eligible for an annual incentive plan based on company & personal performance. 

Disclosures:

Just Energy is committed to fostering an inclusive and accessible work environment.  We value diversity and do not discriminate on the bases of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, or any other grounds protected by the Ontario Human Rights Code. This posting is for an existing vacancy.  Just Energy does not use Artificial Intelligence to screen, assess, or select applicants for this position.