Terminal Operator Jobs in Phoenix, AZ (NOW HIRING)

Salary : $44,000.00 - $60,000.00 Annually
Location : Flagstaff, AZ
Job Type: Full-time
Job Number: 13106-26-02Flag
Division: Highway Patrol Division
Opening Date: 06/12/2026
Summary Statement
The Arizona Department of Public Safety is seeking motivated individuals for our Field Operations Technician positions in the Flagstaff area. Field Operations Technicians work under direct supervision, performing and coordinating a variety of tasks and functions assisting law enforcement personnel and highway operations. Performs related duties as required. This position is designated as uncovered; the incumbent serves at the pleasure of the Director of the Department of Public Safety. Apply right away. Application period may close without notice.
Essential Functions (not intended to be all inclusive)

1. Patrols assigned roadways to assist stranded motorists, eliminate roadway hazards, and assist with roadway closures, detours, and control.
2. Responds to calls of questionable situations to determine the specific nature of the situation and react appropriately by assisting, requesting additional help, etc.
3. Performs technical assignments and functions, such as collision investigations, operation of unmanned aerial systems, blood draws, towing of vehicles, and highway safety operations.
4. Records detailed information (e.g., Level 1 and 2 collision reports, Vehicle Action Removal Report, tow truck requests, vehicle work orders, supply requisitions, property control forms, supplemental offense reports, etc.) to provide a written account of activities associated with the position.
5. Assists the public with first-on-scene aid (e.g., traffic control, fire control, motorist assistance).
6. Testifies in court regarding situations encountered, using appropriate written records and files, in accordance with court procedures.
7. Assists troopers as directed with emergency and routine duties.
8. Performs special tasks or assignments as directed.

Knowledge, Skills, and Abilities Required
Knowledge of:

1. police methods, practices, and procedures.
2. department policies, manuals, procedures, rules, and regulations.
3. department recruiting methods and programs.
4. knowledge of Arizona revised statutes.
5. police operations and specialty skill sets/certifications.
6. incident management protocols and procedures.
7. instructional methods and training practices.
8. report writing.
9. courtroom procedures.

Skill in:

1. the use and maintenance of police and emergency equipment.
2. the use of personal protective equipment.
3. the use of criminal justice information systems.
4. the use of computer software programs.
5. writing detailed reports and written communication.
6. verbal communication and public presentations.

Ability to:

1. work independently and as part of a team.
2. establish and maintain effective working relationships with those contacted during the assignment.
3. communicate orally and in writing to present information logically and clearly.
4. understand written and verbal instructions to complete assigned tasks accurately.
5. exercise sound judgment in safeguarding confidential or sensitive information.
6. read, comprehend, and interpret written materials of simple to moderate complexity.
7. work with interruptions.
8. adapt to changing priorities.
9. organize, prioritize, and perform multiple tasks.
10. work within stringent deadlines to complete work assignments.
11. effectively communicate orally and in writing.
12. evaluate information, make decisions, and take appropriate action.

Minimum Qualifications
MINIMUM QUALIFICATIONS:
Requires a high school diploma or equivalent.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

1. May be required to work irregular work hours, nights and weekends, and respond to callouts.
2. Ability to lift heavy objects (up to 75 pounds).
3. Ability to work outdoors in all types of weather conditions.
4. Ability to travel extensively throughout the State.
5. Ability to bend, stretch, stoop, reach, and climb (stairs and ladders).
6. Drive for long periods of time.
7. May be exposed to dangerous/hazardous chemicals.

ADDITIONAL REQUIREMENTS:
Must obtain ACJIS Terminal Operator Certification within six months of hire or promotion and maintain certification throughout the course of this assignment.
Must have and maintain a valid Arizona driver license by employment date.
A summary of the Arizona Department of Public Safety Benefits is linked
01
Do you possess a high school diploma, GED, or equivalent? (You will be asked to provide proof if selected for the position.)

• Yes
• No

02
Do you, or will you be able to, possess a valid Arizona driver license by the starting date?

• Yes
• No

03
I understand I must obtain an ACJIS Terminal Operator Certification within six months of start and maintain the certification throughout the course of this assignment.

• Yes
• No

04
I understand and acknowledge there is a residency requirement for this position which requires residing within the Flagstaff or Williams area.

• Yes
• No

05
Are you legally entitled to work in the United States?

• Yes
• No

06
Place a checkmark next to each item below to indicate you understand, acknowledge, and agree to the following working conditions and physical requirements associated with this classification.

• May be required to work irregular work hours, nights and weekends, and respond to callouts
• Ability to lift heavy objects (up to 75 pounds).
• Ability to bend, stretch, stoop, reach, and climb (stairs and ladders
• Ability to work outdoors in all types of weather conditions
• Ability to travel extensively throughout the State
• May be required to drive for long periods of time
• May be exposed to dangerous/hazardous chemicals

07
DPS Guidelines for Tattoos, Body Art, and Body Alterations include but are not limited to the following:• Tattoos, body art, and body alterations on exposed areas of the head, face, tongue, mouth, teeth, neck, and chest, are prohibited.• Tattoos on the face are prohibited, except for cosmetic tattoos correcting medical conditions or permanent facial makeup that adheres to grooming standards.I understand, if employed by the Department of Public Safety, I will need to meet the standards above.

• Yes
• No

08
Have you ever been convicted of a felony or an offense which would be a felony if committed in the state of Arizona?

• Yes
• No

09
I understand if selected for a position, I will take a polygraph and answer questions regarding my background including any past drug use. While some experimentation with drugs is allowable, providing untruthful or misleading answers is not. I certify the responses I provide to the following questions regarding my prior drug use will be true and accurate to the best of my recollection.

• Yes
• No

10
Have you ever sold, produced, cultivated, or transported marijuana, or any other illegal drug, for sale?

• Yes
• No

11
Please select the option below which details any marijuana usage (e.g., THC extracts, cannabis, hashish, marijuana extracts, or marijuana edibles) legally or illegally within the last six (6) months.

• No experimentation with marijuana
• 1 - 5 times
• 6 - 10 times
• 11 - 20 times
• 21 - 30 times
• More than 30 times

12
Please select the option that details any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony since turning 21 years of age. (Does not include marijuana or heroin.)

• None
• 1 time
• 2 - 3 times
• 4 - 5 times
• 6 - 8 times
• more than 8 times

13
Please select the option that details any dangerous drug, illegal narcotic or vaporous substance usage NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony during your lifetime. (Does not include marijuana or heroin.)

• None
• 1 time
• 2 - 3 times
• 4 - 5 times
• 6 - 8 times
• more than 8 times

14
Please select the option that details any dangerous drug, illegal narcotic or vaporous substance usage NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony within the last seven (7) years. (Does not include marijuana or heroin.)

• None
• 1 time
• 2 - 3 times
• 4 - 5 times
• 6 - 8 times
• more than 8 times

15
Please select the option below which details any Adderall or similar drug usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition.

• None
• 1 - 5 times
• 6 - 10 times
• 11 - 20 times
• 21 - 30 times
• More than 30 times

16
Please select the option below which details any steroid or similar drug usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition.

• None
• 1 - 5 times
• 6 - 10 times
• 11 - 20 times
• 21 - 30 times
• More than 30 times

17
Please select the option below which details your heroin usage over your lifetime.

• No experimentation with heroin
• 1 - 5 times
• 6 - 10 times
• 11 - 20 times
• 21 - 30 times
• More than 30 times

Required Question