Terminal Operations Manager Jobs in Kennewick, WA

Northwest Equipment Sales, Inc., a Heavy-Duty Truck & Trailer Dealership (Mack Trucks, Volvo Trucks, and Kalmar Ottawa Terminal Tractors) is seeking a Full-Time Semi Truck & Trailer Salesperson for its facility in Tri-Cities, WA (Burbank next to Pasco, WA). Wages are $65,000 - $45,000 per year Base Salary + Commission based upon experience, knowledge, and skill level. Having a current CDL (Commercial Driver's License) is a plus.

Our Excellent Benefits Package Include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance Benefits Offered through Aflac
• Accident
• Critical Illness
• Hospital Indemnity
• Retirement - 401K with Company Match
• Paid Life Insurance
• Supplemental Life Insurance
• Paid Time Off (Vacation)
• Paid Company Holidays
• Vehicle Allowance (Sales Staff)

Please apply on our website at www.nwesales.com under Careers or In Person at 171 Gateway Rd., Burbank, WA 99323. For more information, please visit our website at: www.nwesales.com.

Position Summary

The Truck & Trailer Salesperson is responsible for handling new and used equipment along with related trailer products. This role manages the full sales cycle and serves as a trusted advisor to customers in over-the-road, vocational, and terminal operations. The position requires strong product knowledge, relationship management skills, and the ability to align equipment solutions with customer business needs.

________________________________________

Key Responsibilities

Sales & Business Development

• Develop and grow sales of Mack and Volvo trucks (on-highway and vocational) and Ottawa terminal tractors
• Prospect new customers including fleets, owner-operators, agricultural, construction, and distribution/warehouse operations
• Build and maintain long-term customer relationships to drive repeat and fleet business
• Manage a pipeline of new and used truck, trailer, and terminal tractor opportunities

________________________________________

Customer Consultation & Equipment Solutions

• Evaluate customer operations and recommend the appropriate:
• Mack models (e.g., Anthem, Granite, Pinnacle)
• Volvo models (e.g., VNL, VNR, VHD)
• Ottawa terminal tractors for yard/port/warehouse use
• Assist customers with spec’ing trucks for fuel efficiency, duty cycle, and compliance (emissions, weight, etc.)
• Present financing, leasing, and total cost of ownership (TCO) solutions
• Prepare quotes, bids, and purchase agreements
• Negotiate pricing and close deals while maintaining target margins

________________________________________

OEM Product Knowledge & Industry Expertise

• Maintain current knowledge of:
• Mack and Volvo product lines, features, and warranty programs
• Ottawa/Kalmar terminal tractor applications
• Emissions standards and regulatory requirements
• Stay informed on industry trends, fuel efficiency advancements, and fleet optimization strategies
• Educate customers on service intervals, uptime programs, and operational benefits

________________________________________

Internal Coordination & Deal Execution

• Work closely with:
• Sales management on pricing and strategy
• Service and parts departments to support customer uptime
• Finance partners on lease/loan structuring
• Coordinate delivery timelines, inspections, and customer handoff
• Support trade-in evaluations and used equipment transactions

________________________________________

Administrative & CRM Responsibilities

• Maintain accurate records of all sales activities in CRM
• Track leads, quotes, follow-ups, and deal progress
• Prepare required documentation for each sale transaction
• Participate in sales meetings, forecasting, and reporting

________________________________________

Performance Expectations

• Achieve monthly and annual unit sales and revenue targets
• Maintain target gross margins on truck and trailer sales
• Demonstrate consistent prospecting and pipeline growth
• Deliver high levels of customer satisfaction and retention
• Contribute to dealership growth across all product lines

________________________________________

Work Environment

• Combination of dealership-based work and field sales
• Travel within assigned territory (local and regional)
• Interaction with fleet operators, owner-operators, and industrial customers
• Fast-paced, performance-oriented environment

________________________________________

Qualifications

Required

• Sales experience (heavy equipment, trucking, automotive, or related field preferred)
• Strong communication, negotiation, and relationship-building skills
• Self-motivated with the ability to manage a territory and sales pipeline
• Valid driver’s license

________________________________________

Preferred

• Experience with Mack, Volvo, or Ottawa equipment
• Knowledge of trucking operations, fleet management, or terminal logistics
• Familiarity with truck spec’ing and financing/leasing structures
• CRM experience
• CDL (Commercial Driver's License)

________________________________________