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Terminal Operations Manager Jobs in Hickory, NC (NOW HIRING)

Saia

PT Customer Care Specialist I

Hickory, NC · On-site

$20.75 - $24.95/hr

Position Summary Supports terminal operations through clerical and customer service activities ... management and government representatives; and accurately complete various documents, reports and ...

SAIA

PT Customer Care Specialist I

Hickory, NC · On-site

$20.75 - $24.95/hr

Position Summary Supports terminal operations through clerical and customer service activities ... management and government representatives; and accurately complete various documents, reports and ...

Saia

PT Customer Care Specialist I

Conover, NC · On-site

$20.75 - $24.95/hr

Position Summary Supports terminal operations through clerical and customer service activities ... management and government representatives; and accurately complete various documents, reports and ...

Saia

PT Customer Care Specialist I

Hickory, NC · On-site

$20.75 - $24.95/hr

Position Summary Supports terminal operations through clerical and customer service activities ... management and government representatives; and accurately complete various documents, reports and ...

Saia LTL Freight

PT Customer Care Specialist I

Hickory, NC · On-site

$20.75 - $24.95/hr

Position Summary Supports terminal operations through clerical and customer service activities ... management and government representatives; and accurately complete various documents, reports and ...

Vivo

Service Operations Specialist

Casar, NC

... with smart terminals and intelligent services at our core. Founded over 20 years ago, with ... Overview vivo Europe is looking for a Service Operations Specialist to support the management and ...

Smurfit Westrock

CDL Driver

Claremont, NC · On-site

... operation and regulatory compliance. * Utilize computer systems and sit at a computer terminal to ... Ability to work independently, manage multiple priorities, and communicate effectively with team ...

Westrock

CDL Driver

Claremont, NC · On-site

... operation and regulatory compliance. * Utilize computer systems and sit at a computer terminal to ... Ability to work independently, manage multiple priorities, and communicate effectively with team ...

Rack Room Shoes, Inc.

Team Lead - 34205

Hickory, NC · On-site

$11 - $14.30/hr

Summary The Team Lead assists in supervising and managing all day-to-day store operations while ... All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds ...

Iredell County

Telecommunicator (Part Time)

Statesville, NC · On-site

$22.23 - $28.45/hr

Work also includes operation of electronic dispatch equipment, computer terminal connected to the ... management and efficient keyboard skills. Skill in collaborative conflict resolution. Ability to ...

Iredell County, NC

Telecommunicator (Part Time)

NC · On-site

$22.23 - $28.45/hr

Work also includes operation of electronic dispatch equipment, computer terminal connected to the ... management and efficient keyboard skills. Skill in collaborative conflict resolution. Ability to ...

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Terminal Operations Manager information

See Hickory, NC salary details

$29.5K

$62.8K

$113.7K

How much do terminal operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for terminal operations manager in Hickory, NC is $62,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $69,800.00 per year, depending on experience, location, and employer.

What is a terminal operations manager?

A Terminal Operations Manager oversees the daily operations of a transportation or logistics terminal, ensuring efficiency, safety, and compliance with regulations. They manage staff, coordinate shipments, monitor equipment maintenance, and optimize workflow to minimize delays. This role requires strong leadership, problem-solving skills, and knowledge of industry standards. Their goal is to maintain smooth and cost-effective terminal operations while meeting customer and business demands.

What are the key skills and qualifications needed to thrive in the terminal operations manager position, and why are they important?

To thrive as a Terminal Operations Manager, you need expertise in logistics, supply chain management, and operational leadership, often backed by a related degree and several years of industry experience. Familiarity with terminal management systems, safety regulations, and certifications such as OSHA or DOT compliance are typically required. Exceptional organizational skills, problem-solving abilities, and effective communication help you excel in coordinating diverse teams and resolving operational issues. These skills and qualifications are crucial for ensuring efficient terminal operations, maintaining safety standards, and meeting business and customer expectations.

What are the typical day-to-day responsibilities of a terminal operations manager?

As a Terminal Operations Manager, your daily responsibilities include overseeing cargo handling, scheduling and dispatching shipments, ensuring compliance with safety protocols, and managing terminal staff. You'll regularly collaborate with logistics coordinators, transportation providers, and maintenance teams to keep operations running smoothly. Monitoring key performance indicators, troubleshooting operational bottlenecks, and conducting safety briefings are also common parts of the role. This dynamic environment demands adaptability and proactive decision-making, making each day varied and engaging.

What is the average salary for a terminal operations manager?

The average salary for a terminal operations manager in the United States typically ranges from $70,000 to $120,000 per year, depending on experience, location, and the size of the facility. Many roles also include benefits such as health insurance and retirement plans, and require skills in logistics, safety compliance, and operational management.
What are popular job titles related to Terminal Operations Manager jobs in Hickory, NC? For Terminal Operations Manager jobs in Hickory, NC, the most frequently searched job titles are:
What job categories do people searching Terminal Operations Manager jobs in Hickory, NC look for? The top searched job categories for Terminal Operations Manager jobs in Hickory, NC are:
What cities near Hickory, NC are hiring for Terminal Operations Manager jobs? Cities near Hickory, NC with the most Terminal Operations Manager job openings:
Terminal Operations Manager jobs near you

PT Customer Care Specialist I

Saia

Hickory, NC • On-site

$20.75 - $24.95/hr

Other

Posted 27 days ago

Job description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.

Position Summary

Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed. Contributes to smooth daily operations by assisting with paperwork, recordkeeping and basic service requests.

Major Tasks and Responsibilities
  • Prepares, prints, scans, and organizes documentation for terminal operations and dispatch.
  • Maintains accurate filing and recordkeeping systems for shipments and terminal records.
  • Bundles and distributes paperwork for outbound shipments in coordination with operations staff.
  • Reviews outbound load paperwork to ensure accuracy before dispatch.
  • Handles inbound calls and emails to provide timely resolution and a positive customer experience.
  • Arranges dock pickups and dock drops for customers in coordination with operations staff.
  • Provides assistance and support to internal and external drivers for the line haul department.
  • Identifies paperwork or process issues, escalating as needed to prevent delays, and assists with administrative projects or special tasks as assigned.
Minimum Qualifications
  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Authorized to work in the United States.
  • Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.
Preferred Qualifications
  • Transportation, customer service, or related experience.
  • Working knowledge of Microsoft Office.
Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Works primarily in a terminal office environment with frequent computer and phone use.
  • Sits for extended periods while performing data entry and administrative tasks.
  • Walks through warehouse and dock areas as needed, with exposure to noise, dust, and varying temperatures.
  • Communicates regularly with drivers, coworkers, and customers in person, by phone, and electronically.
  • Occasionally lifts or carries office supplies or small packages up to 20 pounds.
  • May be required to wear safety gear such as high-visibility vests, hearing protection, or safety footwear in operational areas.
  • Work hours may extend beyond the standard schedule during peak periods or to resolve service issues.

Pay Rate: $20.75 - $24.95 per hour, based on experience

Benefits

At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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