Terminal Manager Jobs in Madison, WI (NOW HIRING)

POSITION SUMMARY

This position provides safe and efficient transportation of passengers and/or other authorized personnel to local or distant points in accordance with assigned routes and time schedules. Driver will either operate a school bus or other vehicle as assigned. Employees must exercise skill and judgment in a safe, reliable and courteous manner while operating a school bus or other vehicle. Work is performed under the direction of a Terminal Manager. This position will be assigned to a standard work location; however, employee may be asked to report for duty at other primary locations as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

• Complies with local and State traffic regulations and Wisconsin Commercial Driver's License requirements.
• Safely transports students and/or other authorized passengers per assigned time schedule, route, and bus assignment. Transports only authorized passengers and discharges only at authorized stops per the route plan.
• Adhere to adopted routes, schedules, and operating policies and procedures.
• Assist passengers in getting on and off the bus as needed. Safely operate ramp, assist in placement of wheelchairs or other similar mobility assistance devices for the disabled, and secure wheelchairs/mobility assistance devices as directed by supervisor.
• Provides quality customer service and communicates safety requirements to all passengers. Makes decisions in a variety of situations regarding priorities and effectively handling emergencies.
• Addresses passenger misconduct immediately to ensure the safety of all passengers while maintaining professionalism. Reports misconduct to Terminal Manager and completes misconduct report prior to completing the shift.
• Reports delays, accidents, and maintenance needs. Must be flexible to deal with work schedule changes such as traffic delays, flat tire, or other unexpected events.
• Regulates heating, lighting, and ventilation systems for passenger comfort.
• Inspects bus and checks, gas, oil, tires and water before departure. Completes pre and post-trip inspections as instructed per company and CDL requirements.
• Completes required mileage/fuel report, maintenance requests and time cards in specified time frame.

Other Duties and Responsibilities

• Follows Nelson's Bus Service, Inc. policies and procedures; upholds organizational values; exhibits respect and sensitivity for cultural differences; promotes a harassment-free work environment; demonstrates knowledge of EEO practices and guidelines.
• Observes safety and security procedures; reports unsafe conditions to management team. Demonstrates a commitment to company safety and risk management efforts.
• Performs other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty competently. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School education or equivalent required. Must possess the ability to add, subtract, multiply and divide numbers for purposes of completing time cards and mileage/fuel reports.

Knowledge, Skills and Abilities

• Ability to operate office equipment (copier, fax, printers) and voice communication equipment.
• Ability to read and comprehend simple instructions including Wisconsin Commercial Driver's Manual, employee handbook, short correspondence, memos, and route maps/information.
• Ability to write simple correspondence such as maintenance forms and mileage/fuel reports.
• Customer service skills including the ability to effectively speak to customers, other employees, the Dispatcher or the Terminal Manager.
• Must show sensitivity needed to deal with complaints.
• Ability to listen to and communicate with managers and co-workers as well as with all sectors of the general public.

Certificates, Licenses, Registrations

• Must be 21 years of age.
• Valid Wisconsin Commercial Driver's License with Passenger and Student endorsements is required. Training provided if other requirements are met.
• Must successfully pass the pre-employment Department of Transportation fitness for duty; drug, alcohol testing, physical examination and background check including review of driving record. Must have a commendable driving record.

Interactions and Communications

Responds to the requests of others for basic and general information.

Work Hours

Regular hours of work and scheduled overtime are determined and approved by management based on the operating needs of the business. Attendance, punctuality, and consistency are requirements of the position. Employee shall ensure work responsibilities are covered when absent. Arrival at meetings and appointments on time is expected of the position. Must be flexible to deal with work schedule changes due to unexpected events.

Decision Making

This position has limited authority to make decisions that are within detailed procedures and protocols and under close supervision. These decisions directly impact performance in the specific job within the transportation division and immediate supervision is suggested for matters employee encounters without procedure/precedent for their decision-making.

Thinking and Problem Solving

In relation to established procedures, protocols and policies of the company, the complexity of this job is low and challenges are minimal.

Computer or Technology Tools & Equipment Used

• Telephone
• Computer/Printer
• Copy Machine

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, use hands to finger, handle, or feel, talk and hear. Frequently required to reach with hands and arms and use foot to operate brake and accelerator pedals. Occasionally required to walk and stoop, kneel, crouch or crawl.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee must have a minimum of 20/40 corrected or uncorrected vision in each eye, a minimum 70 degree field of vision in each eye, must be able to identify traffic signal colors, hear a forced whisper at five feet with or without a hearing aid, and pass periodic physical exams per DOT requirements.
• The employee will be exposed to a work environment containing a moderate noise level.
• The employee is occasionally exposed to moving mechanical vehicles, their fumes, and airborne particles. These vehicles often have lifts and ramps which can expose the employee to additional risk.
• Employee will be exposed to various weather conditions.

SELECTION GUIDELINES

Formal paper or electronic application; rating of education and experience; verification of driver license; oral company interview; reference check; background check; and post-offer medical examination including drug screen. Other job-related tests may be required.