Acts as a representative of the company to the US Government's agencies and contract customers. Initial point of contact for new business rates and service offerings. Responsible for business development and growth with assigned accounts and provides budget forecasts for assigned accounts quarterly. Responsible for owning and growing a specific customer portfolio by uncovering and satisfying customer needs. Coordinates growth strategy with direct Manager and Sales Execution. Prepares and issues rate quotations to US Government Market customers in response to export and import inquiries received. Streamlines the quotation process through automation.Â
Supervisory Responsibility:
This job has no supervisory responsibility.
Minimum Qualifications:
Associate's degree required and 3 years of experience in the Maritime Industry or the equivalent combination of education and experience preferred.
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Â Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the incumbent is regularly required to sit, talk and hear. Â The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. Â The vision requirement includes close vision. Â May incur mental stress due to time deadlines, pressures and demands from both internal and external sources.Â
Supports the booking team with quotation or rate issues, routing adjustments (CODs), Balboa rejections, and troubleshooting questionsÂ
Job Specification (knowledge, skills and abilities normally required for competent performance in the job):Â
Conveys information clearly over the phone; expresses patience, empathy and understanding with voice alone; extracts meaning from conversations with people whose native language is other than their own; is polite when asking people to repeat; calms those who are angry and manages multiple calls effectively.Â
Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports and terminals.Â