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Tenant Service Manager Jobs (NOW HIRING)

Avison Young

Tenant Services Coordinator

Fairfax, VA · On-site

$27 - $31/hr

Overview The Tenant Coordinator reports to the Property Manager and supports the Property Management team to meet the tenant service needs of the building. The individual in this position will assist ...

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Tenant Services Coordinator

Manhattan, NY · On-site

Serve as tenant contact for questions and concerns; redirect tenants to appropriate staff; keep social service and building management informed of tenant involvement * Perform other duties as ...

Avison Young

Tenant Services Coordinator

Fairfax, VA · On-site

$27 - $31/hr

The Tenant Coordinator reports to the Property Manager and supports the Property Management team to meet the tenant service needs of the building. The individual in this position will assist and ...

Avison Young

Tenant Services Coordinator

Tysons, VA · On-site

$27 - $31/hr

Overview The Tenant Coordinator reports to the Property Manager and supports the Property Management team to meet the tenant service needs of the building. The individual in this position will assist ...

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$118.5K

How much do tenant service manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for tenant service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Tenant Service Manager vs Property Coordinator?

AspectTenant Service ManagerProperty Coordinator
Required CredentialsExperience in property management, customer service skillsReal estate or property management knowledge, administrative skills
Work EnvironmentOffice setting, on-site tenant interactionsOffice and on-site property visits
Employer & IndustryProperty management companies, real estate firmsReal estate agencies, property management firms
Search & Comparison IntentFocus on tenant relations and serviceFocus on property operations and coordination

The Tenant Service Manager primarily handles tenant relations, addressing concerns, and ensuring tenant satisfaction, while the Property Coordinator manages administrative tasks, scheduling, and supporting property operations. Both roles are essential in property management but focus on different aspects of property and tenant management.

What does a tenant service manager do?

A tenant service manager oversees the needs and concerns of tenants in a property, ensuring maintenance requests are addressed and lease agreements are followed. They coordinate with maintenance staff, handle tenant communications, and ensure a positive living or working environment. Strong communication skills and knowledge of property management software are often required.

What cities are hiring for Tenant Service Manager jobs?

Cities with the most Tenant Service Manager job openings:

What are the most commonly searched types of Tenant Service jobs?

The most popular types of Tenant Service jobs are:

What are popular job titles related to Tenant Service Manager jobs?

For Tenant Service Manager jobs, the most frequently searched job titles are:

Tenant Services Coordinator

Lake Forest, IL • On-site

Solve IT Strategies, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Solve IT Strategies, Inc.external

Full-time

Re-posted 7 days ago

Job description

Position Summary

This role serves as the primary point of contact for Property Operations customer service, coordinating tenant and vendor needs, supporting departmental projects, and providing administrative and operational support to management.

Required Qualifications

  • Bachelor's Degree or 4 years of experience in a business office or other professional environment.
  • Strong leadership, organization, planning, and time management skills.
  • Strong personal computer skills (Word, Excel, PowerPoint, Visio).
  • Excellent verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Demonstrated problem-solving skills.

Responsibilities

  • Provide a single point of contact for Property Operations customer service, demonstrating a positive, enthusiastic customer service experience. Performing this function often involves face-to-face tenant contact.
  • Assess tenant and service needs for the property and assign priority to each request.
  • Direct and monitor service requests to assigned staff.
  • Resolve complex or critical situations involving tenants and visitors; consult manager for guidance as needed (e.g., complaints) or provide recommendations for resolution to manager.
  • Facilitate a multi-disciplinary and collaborative approach to tenant and visitor customer service and interdepartmental problem solving/service delivery.
  • Identify, analyze, and communicate key tenant service issues/trends and report findings and recommendations to management.
  • Provide vendor and contractor management through scheduling of services, adhering to contract requirements including insurance compliance, obtaining bids, processing requisitions and invoices, managing purchase orders, and meeting with account representatives to ensure customer satisfaction.
  • Assist in the preparation of the annual expense budget, provide proposals to tenants for additional services, coordinate billing in accordance with the lease, and coordinate building expense projects.
  • Independently plan and execute activities such as room scheduling, signage, catering, support staff and equipment, and preparation and distribution of notifications, in support of projects and meetings as appropriate.
  • Assist with developing and maintaining policies, procedures, reference material, and related tools with team and manager to ensure tenant/visitor satisfaction goals are met.
  • Author responses on behalf of manager or department.
  • Perform other duties as assigned by manager.
  • Utilize appropriate resources within the organization, division, and department to manage and complete each assigned task and/or project.
  • Develop and maintain relationships with all customers and suppliers, especially vendors who support equipment within the department.
  • Provide support to senior leadership as needed.
  • Plan, execute, and resolve all routine technical needs of the Property Operations office.
  • Set meeting priorities, identify objectives and materials needed for meetings, and exercise judgment to ensure appropriate parties attend meetings.
Solve IT Strategies logo

About Solve IT Strategies

Sourced by ZipRecruiter

We are a technology staffing firm, offering a comprehensive suite of services designed to cater to the dynamic and specialized needs of businesses in the constantly evolving tech sector. Our core services revolve around the recruitment and placement of highly skilled IT professionals, including software developers, data scientists, network engineers, and cybersecurity experts, addressing staffing gaps and project-specific requirements. We excel in identifying and thoroughly vetting top talent, ensuring that candidates not only possess the right technical skills but also align with our clients' unique cultural requirements.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2016

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