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Temporary Virtual Customer Service Representative Jobs in Boston, MA

TransCore

Customer Service Representative

East Boston, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

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All JobsCustomer Service Representative JobsTemporary Virtual Customer Service Representative JobsTemporary Virtual Customer Service Representative Jobs in Boston, MA

Temporary Virtual Customer Service Representative information

See Boston, MA salary details

$10

$20

$29

How much do temporary virtual customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for temporary virtual customer service representative in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Temporary Virtual Customer Service Representative vs Temporary Virtual Call Center Agent?

AspectTemporary Virtual Customer Service RepresentativeTemporary Virtual Call Center Agent
CredentialsBasic customer service skills, sometimes CRM software knowledgeSimilar credentials, often with additional call handling training
Work EnvironmentRemote, home-based customer supportRemote, home-based call center environment
Industry UsageCustomer service across various industriesCall centers, telecommunication, tech support
Job FocusHandling customer inquiries, resolving issuesManaging inbound/outbound calls, sales, support

Both roles involve remote customer interaction, but the Virtual Customer Service Representative typically focuses on resolving customer issues via chat or email, while the Virtual Call Center Agent handles phone calls, often with a focus on sales or technical support. The roles overlap in skills and environment, but differ mainly in communication channels and specific job functions.

How to become a temporary virtual customer service representative?

To become a temporary virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Applying through online job boards or company websites and demonstrating remote work experience can improve chances; some roles may require background checks or specific certifications.
Temporary Virtual Customer Service Representative jobs near you
Infographic showing various Temporary Virtual Customer Service Representative job openings in Boston, MA as of August 2026, with employment types broken down into 57% Full Time, 24% Part Time, 14% Temporary, and 5% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Customer Service Representative - CSR

vTech Solution

Canton, MA • On-site

$17 - $23/hr

Other

Re-posted 16 days ago

Job description

Customer Service Representative - CSR

Full-time

Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.

2. Validate: A recruiter validates the candidates' experience and skill sets against our client's position.

3. Initial Screening: Based on the position and the client's work culture, the recruiter uses initial screening questions to determine the most suitable candidates.

4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.

5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills.

6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.

7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client's location.

Job Description

Position Details:

Client: ComputerShare

Job Title: Customer Service Representative - CSR

Location: 250 Royall Street Canton, MA 02021

Duration: 3+ months [Strong possibilities of extension]

We are recruiting for AM & PM Shift Call Center Customer Service Representatives in Canton, MA. Apply Today!

*PM Shift Hours: 06:00PM to 11:00PM (Mon – Thu), and 12:00PM to 6:00PM (Sat)

*Opportunity for extra hours are Friday nights and Sunday day shifts!

Successful Call Center Customer Service Representative candidates should have the following skills:

• Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.

• Ability to handle a high volume of calls with varying degrees of questions or concerns

• Solution driven and excellent customer service both internally and externally

• Team player and ability to adapt quickly to the needs of a busy call center

What you will need to have to be a successful Call Center Customer Service Representative:

• Minimum High School Diploma/GED

• At least 1 year of customer service experience

• Excellent verbal and written communication skills

• Able to work in a team environment

** Must successfully pass a background check and drug test **

Awaiting your positive & Prompt response

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

Social media

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