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Temporary Virtual Customer Service Representative Jobs in Boston, MA

TransCore

Customer Service Representative

East Boston, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

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Temporary Virtual Customer Service Representative information

See Boston, MA salary details

$10

$20

$29

How much do temporary virtual customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for temporary virtual customer service representative in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Temporary Virtual Customer Service Representative vs Temporary Virtual Call Center Agent?

AspectTemporary Virtual Customer Service RepresentativeTemporary Virtual Call Center Agent
CredentialsBasic customer service skills, sometimes CRM software knowledgeSimilar credentials, often with additional call handling training
Work EnvironmentRemote, home-based customer supportRemote, home-based call center environment
Industry UsageCustomer service across various industriesCall centers, telecommunication, tech support
Job FocusHandling customer inquiries, resolving issuesManaging inbound/outbound calls, sales, support

Both roles involve remote customer interaction, but the Virtual Customer Service Representative typically focuses on resolving customer issues via chat or email, while the Virtual Call Center Agent handles phone calls, often with a focus on sales or technical support. The roles overlap in skills and environment, but differ mainly in communication channels and specific job functions.

How to become a temporary virtual customer service representative?

To become a temporary virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Applying through online job boards or company websites and demonstrating remote work experience can improve chances; some roles may require background checks or specific certifications.
Temporary Virtual Customer Service Representative jobs near you
Infographic showing various Temporary Virtual Customer Service Representative job openings in Boston, MA as of August 2026, with employment types broken down into 57% Full Time, 24% Part Time, 14% Temporary, and 5% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Temporary Customer Service Representative

CHRISTIANBOOK LLC

Peabody, MA • On-site

$19/hr

Temporary

Posted yesterday

New

Job description

About the Role

Our Customer Service department has temporary full and part-time openings for Customer Service Representatives. These are remote positions.

Location

Remote — open only to residents of MA, NH, or ME Schedule: Full and part-time temporary customer service representative openings available for employment through September 21, 2026.

Required Experience

  • Prior experience using eGain for customer service or case management
  • Prior experience using AccuTerm for terminal emulation / order processing
  • Strong communication and spelling skills
  • Typing skills (minimum 30 words per minute)
  • Basic PC skills and experience using the internet

Working From Home Requirements

  • Reliable high-speed internet of at least 25 Mbps (hard-wired ethernet connection required)
  • A private, quiet, distraction-free workspace
  • Computer and monitor will be supplied during on-site training

Is This the Job for You?

Candidates who succeed in this role typically possess the following traits:

  1. Friendly and Helpful Attitude — They consistently maintain a friendly and helpful demeanor, prioritizing customer satisfaction with a smile, both in their voice and written communication. These employees enjoy interacting with people all day.
  2. Excellent Multitasker — They are proficient in typing and talking with customers simultaneously, ensuring efficient order processing and effective communication.
  3. Tech-Savvy — They are well-versed in internet usage and online shopping, which is vital for assisting customers with web-related inquiries and concerns.
  4. Punctuality — They understand the importance of being on time for their shifts, recognizing that their timeliness impacts their co-workers and the overall team's efficiency.
  5. Goal-Oriented — They thrive in a challenging environment, setting and meeting high standards for call quality, availability, and average call length. They embrace upselling as a necessary and important part of the role.
  6. Global Perspective — They appreciate the opportunity to connect with customers from around the world, bringing a global perspective to their customer interactions.
  7. Commitment to Learning — They eagerly participate in a paid, week-long training class, demonstrating a strong desire to continuously improve their skills in processing orders and handling customer inquiries.

Equal Opportunity

We are an equal opportunity employer.