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Temporary Virtual Customer Service Representative Jobs in Michigan

$14.75 - $20/hr

CUSTOMER SERVICE REPRESENTATIVE "Come build a Career with our Growing, Fast-Paced, Customer-Focused Company that fosters Training & Professional Development!" Are you a Business Service professional ...

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Customer Service Representative

Beulah, MI · On-site

$15.25 - $21/hr

Customer Service Representative A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient ...

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If you have experience as an inside Customer Service Representative, then we want YOU to Apply Now ! Apply Now if you want to join the Trinity Holding, Inc. team! Trinity Holding, Inc. offers: * $18 ...

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Temporary Virtual Customer Service Representative information

What is the difference between Temporary Virtual Customer Service Representative vs Temporary Virtual Call Center Agent?

AspectTemporary Virtual Customer Service RepresentativeTemporary Virtual Call Center Agent
CredentialsBasic customer service skills, sometimes CRM software knowledgeSimilar credentials, often with additional call handling training
Work EnvironmentRemote, home-based customer supportRemote, home-based call center environment
Industry UsageCustomer service across various industriesCall centers, telecommunication, tech support
Job FocusHandling customer inquiries, resolving issuesManaging inbound/outbound calls, sales, support

Both roles involve remote customer interaction, but the Virtual Customer Service Representative typically focuses on resolving customer issues via chat or email, while the Virtual Call Center Agent handles phone calls, often with a focus on sales or technical support. The roles overlap in skills and environment, but differ mainly in communication channels and specific job functions.

How to become a temporary virtual customer service representative?

To become a temporary virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Applying through online job boards or company websites and demonstrating remote work experience can improve chances; some roles may require background checks or specific certifications.

What cities in Michigan are hiring for Temporary Virtual Customer Service Representative jobs?

Cities in Michigan with the most Temporary Virtual Customer Service Representative job openings:

Customer Service Representative

State Savings Bank

Suttons Bay, MI • On-site

$13.75 - $18.75/hr

Other

Re-posted 19 days ago


Job description

Customer Service Representative

The CSR needs to be aware of and greet customers entering the Bank. The CSR provides prompt and efficient service handling transactions, managing a cash drawer, answering inquiries and referring the customer to products and services offered by the Bank. The CSR should be available to work Monday thru Saturday. "Yes, I can!" approach to business.

Tasks:

· Accurately process transactions, check cashing, deposits/withdrawals from checking and savings accounts, payments on commercial, consumer, and mortgage loans.

· Issue Money Orders, Cashier's checks, and Gift Cards.

· Perform balancing of cash drawer, buying and selling cash to vault.

· Accurately prepare and transmit proof.

· Identify counterfeit money.

· Cash US Savings Bonds.

· Answer phones, filing, maintaining supplies.

· Answer basic customer inquiries regarding interest rates, service charges, account histories, cross-sell products offered by the Bank and refer customers to proper department as needed.

· Follow all Bank policies and procedures.

· Maintain professional, business-like appearance.

· Perform other tasks requested by supervisor related to the Bank and its function.

Work Activities:

· Communicating with Supervisors, Peers, or Subordinates

· Establishing and Maintaining Interpersonal Relationships

· Communicating with Persons Outside Organization

· Processing Information

· Answer telephones to direct calls or provide information.

· Discuss goods or services information with customers.

· Greet customers, patrons, or visitors.

· Operate computers or computerized equipment.

· Respond to customer needs

Process mail transactions.