This senior-level incident management role is responsible for leading the incident response function for Prime Video's video-on-demand platform. The key responsibilities include: - Defining the ...
This senior-level incident management role is responsible for leading the incident response function for Prime Video's video-on-demand platform. The key responsibilities include: - Defining the ...
This senior-level incident management role is responsible for leading the incident response function for Prime Video's video-on-demand platform. The key responsibilities include: - Defining the ...
This senior-level incident management role is responsible for leading the incident response function for Prime Video's video-on-demand platform. The key responsibilities include: - Defining the ...
This senior-level incident management role is responsible for leading the incident response function for Prime Video's video-on-demand platform. The key responsibilities include: - Defining the ...
This senior-level incident management role is responsible for leading the incident response function for Prime Video's video-on-demand platform. The key responsibilities include: - Defining the ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
... on deadline with strong attention to detail, pacing, and narrative structure Manage media workflows including ingesting, organizing, archiving, and tracking assets across projects Apply best ...
Be Seen First
Video Production Specialist
Fort Belvoir, VA · On-site
$35 - $37/hr
Understanding of broadcast operations, streaming, and video-on-demand platforms. * Strong troubleshooting ability across video, audio, and A/V systems. * Ability to work independently and manage ...
Quick apply
Be Seen First
Video Production Specialist
Fort Belvoir, VA · On-site
$35 - $37/hr
Understanding of broadcast operations, streaming, and video-on-demand platforms. * Strong troubleshooting ability across video, audio, and A/V systems. * Ability to work independently and manage ...
Understanding of broadcast operations, streaming, and video-on-demand platforms. * Strong troubleshooting ability across video, audio, and A/V systems. * Ability to work independently and manage ...
Understanding of broadcast operations, streaming, and video-on-demand platforms. * Strong troubleshooting ability across video, audio, and A/V systems. * Ability to work independently and manage ...
Temporary Video On Demand information
See salary details
$10.82 - $14.27
6% of jobs
$16.59 is the 25th percentile. Wages below this are outliers.
$14.27 - $17.72
28% of jobs
The median wage is $20.96 / hr.
$17.72 - $21.18
17% of jobs
$21.18 - $24.63
18% of jobs
$27 is the 75th percentile. Wages above this are outliers.
$24.63 - $28.08
9% of jobs
$28.08 - $31.53
11% of jobs
$31.53 - $34.99
5% of jobs
$34.99 - $38.44
2% of jobs
$38.44 - $41.89
1% of jobs
$41.89 - $45.35
2% of jobs
$45.35 - $48.80
1% of jobs
$10
$24
$48
How much do temporary video on demand jobs pay per hour?
As of Aug 4, 2026, the average hourly pay for temporary video on demand in the United States is $24.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $29.33 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Video On Demand jobs? The most popular types of Video On Demand jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 days ago
Amazon rating
7.4
Based on 7,053 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Prime Video is searching for a Senior Incident Manager. This senior-level incident management role is responsible for leading the incident response function for Prime Video's video-on-demand platform. The key responsibilities include:
- Defining the strategy and operating model for the incident response team to minimize the duration and severity of customer-impacting incidents.
- Leveraging technical expertise to develop the vision for incident management tooling and capabilities to improve observability and triage.
- Owning operational metrics and goals for incident response quality, and fostering a culture of continuous improvement.
- Directly managing high-severity incidents, coordinating cross-functional teams, and driving resolution for complex/ambiguous issues.
- Serving as the point of escalation for critical customer issues, and building relationships with incident response teams across Amazon.
- Educating leaders and engineers on incident response best practices and capabilities.
The ideal candidate has 10+ years of incident management experience, including incident response for a large-scale enterprise. They have strong technical, analytical, and communication skills to liaise effectively with engineering and executive teams.
Key job responsibilities
Define the strategy for the evolution of Prime Video's response to video on demand impacting incidents. Establish the operating model for how the new, dedicated function will operate within Prime Video.
As a technical lead, leverage your domain expertise to, develop the vision for the incident response tooling and capabilities needed to minimise the duration of customer impacting incidents. Increase the scope of team-maintained dashboards. Influence the roadmaps of the engineering teams developing incident management, observability and triage tooling.
Lead the Incident Response function. Ensure the globally distributed team is ready to respond 24x7. Actively mentor and develop the junior Incident Managers.
Own operational metrics. Set clear, measurable, goals for the quality of incident response and establish mechanisms to drive continual improvement. Foster a culture of continuous improvement through mentoring, feedback and metrics
Lead incident response for high severity incidents. Drive towards resolution by co-ordinating efforts across multiple engineering and operational teams, including for ambiguous problems we might not have seen before. Decompose complex incidents into work streams that can be managed by multiple incident responders in parallel. Manage communications and be the single point of contact for executive leaders
Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams
Build relationships with the other Incident Response teams across Amazon to share best practice and enable effective collaboration during cross organizational outages/incidents
Educate leaders and engineers across Prime Video on advances in incident response capabilities, the role they play in enabling improved incident response and how they can leverage READI tooling to reduce time to mitigate lower severity incidents.
Communicate ideas effectively, both verbally and in writing, to all types of audiences.
Perform other duties as required by the organization
About the team
The Prime Video platform is complex and constantly changing. consists of thousands of cloud-based services, is built and maintained by thousands of engineers, and serves hundreds of millions customers. We are establishing a team of dedicated incident managers who will be front-and-centre in driving down the duration of incidents impacting customer's ability to watch video on demand by utilizing their operational experience, knowledge of best practices, and effective usage of incident management tools. We're looking for an expert in incident response, who has owned operational and/or incident management for at least one large-scale enterprise, to shape the incident response function, define the operational framework and drive delivery of incident response tooling. The team will provide incident response 24x7x365 from two locations.
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.
As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!
BASIC QUALIFICATIONS
- Bachelor's degree in Engineering
- 8+ years of IT infrastructure management, incident management, or related experience
PREFERRED QUALIFICATIONS
- Experience with very large distributed systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, SEATTLE - 139,300.00 - 208,000.00 USD annually
- Defining the strategy and operating model for the incident response team to minimize the duration and severity of customer-impacting incidents.
- Leveraging technical expertise to develop the vision for incident management tooling and capabilities to improve observability and triage.
- Owning operational metrics and goals for incident response quality, and fostering a culture of continuous improvement.
- Directly managing high-severity incidents, coordinating cross-functional teams, and driving resolution for complex/ambiguous issues.
- Serving as the point of escalation for critical customer issues, and building relationships with incident response teams across Amazon.
- Educating leaders and engineers on incident response best practices and capabilities.
The ideal candidate has 10+ years of incident management experience, including incident response for a large-scale enterprise. They have strong technical, analytical, and communication skills to liaise effectively with engineering and executive teams.
Key job responsibilities
Define the strategy for the evolution of Prime Video's response to video on demand impacting incidents. Establish the operating model for how the new, dedicated function will operate within Prime Video.
As a technical lead, leverage your domain expertise to, develop the vision for the incident response tooling and capabilities needed to minimise the duration of customer impacting incidents. Increase the scope of team-maintained dashboards. Influence the roadmaps of the engineering teams developing incident management, observability and triage tooling.
Lead the Incident Response function. Ensure the globally distributed team is ready to respond 24x7. Actively mentor and develop the junior Incident Managers.
Own operational metrics. Set clear, measurable, goals for the quality of incident response and establish mechanisms to drive continual improvement. Foster a culture of continuous improvement through mentoring, feedback and metrics
Lead incident response for high severity incidents. Drive towards resolution by co-ordinating efforts across multiple engineering and operational teams, including for ambiguous problems we might not have seen before. Decompose complex incidents into work streams that can be managed by multiple incident responders in parallel. Manage communications and be the single point of contact for executive leaders
Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams
Build relationships with the other Incident Response teams across Amazon to share best practice and enable effective collaboration during cross organizational outages/incidents
Educate leaders and engineers across Prime Video on advances in incident response capabilities, the role they play in enabling improved incident response and how they can leverage READI tooling to reduce time to mitigate lower severity incidents.
Communicate ideas effectively, both verbally and in writing, to all types of audiences.
Perform other duties as required by the organization
About the team
The Prime Video platform is complex and constantly changing. consists of thousands of cloud-based services, is built and maintained by thousands of engineers, and serves hundreds of millions customers. We are establishing a team of dedicated incident managers who will be front-and-centre in driving down the duration of incidents impacting customer's ability to watch video on demand by utilizing their operational experience, knowledge of best practices, and effective usage of incident management tools. We're looking for an expert in incident response, who has owned operational and/or incident management for at least one large-scale enterprise, to shape the incident response function, define the operational framework and drive delivery of incident response tooling. The team will provide incident response 24x7x365 from two locations.
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.
As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!
BASIC QUALIFICATIONS
- Bachelor's degree in Engineering
- 8+ years of IT infrastructure management, incident management, or related experience
PREFERRED QUALIFICATIONS
- Experience with very large distributed systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, SEATTLE - 139,300.00 - 208,000.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US