Temporary User Testing Jobs in Jacksonville, FL (NOW HIRING)

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

As a Software Development Engineer in Test (SDET), you will design, build, and maintain a comprehensive automated testing infrastructure for the Finxact Experience platform. You will work closely with our QA leadership, engineering teams, and product stakeholders to ensure robust end-to-end, API, regression, and performance test coverage. This role is hands-on and technical: you build test frameworks, write automation code, execute performance testing, and drive continuous improvement in our testing infrastructure. You bring both coding expertise and deep domain knowledge of banking workflows, enabling you to write tests that catch not just broken builds, but actual business logic issues. You will play a critical role in ensuring every release meets our quality bar.

• Design and develop scalable end-to-end and API/integration test automation frameworks integrated into our CI/CD pipelines (Docker, Kubernetes, GitLab), using industry-standard tools like Cypress, Playwright, or similar frameworks
• Build and maintain comprehensive regression test suites for Finxact user experience, artificial intelligence, and related services, catching broken functionality and business logic regressions
• Design and execute performance and load testing strategies to validate system behavior under stress, using tools like JMeter, Gatling, or similar, and reporting on performance bottlenecks
• Develop automated testing scripts for user workflows across the platform, leveraging your understanding of software development and core banking workflows to write meaningful tests
• Collaborate with engineering teams to troubleshoot automation failures, debug inconsistent tests, and drive root cause analysis toward systemic improvements
• Maintain and evolve test data strategies and fixtures to support comprehensive test coverage across multiple software development and core banking scenarios
• Participate in agile ceremonies and contribute to continuous improvement of our testing processes
• Share testing best practices and patterns with the development team, contributing to a quality-first culture

• Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent combination of education and professional experience
• 3+ years of professional software development experience with hands-on test automation and SDET responsibilities
• 2+ years of experience building end-to-end test automation for modern web applications (Cypress, Playwright, Selenium) with demonstrated proficiency in JavaScript or TypeScript
• 2+ years of experience with API/integration testing, RESTful services, and tools like Postman or similar
• Strong programming skills with the ability to write clean, maintainable test code
• Experience with CI/CD pipelines, Docker, and modern DevOps tooling
• Demonstrated experience with test frameworks and testing best practices
• Experience with performance or load testing
• Excellent written and verbal communication skills to collaborate with technical and non-technical stakeholders
• Attention to detail with the ability to think critically about edge cases and failure modes
• Self-motivated team player comfortable in a fast-paced, agile environment

• 3+ years of experience in banking or financial services, with understanding of core banking workflows (payments, accounts, lending, compliance)
• Hands-on experience with Cypress framework
• Experience with JavaScript, React, and/or Go development
• Hands-on experience with performance testing tools (JMeter, Gatling, or similar)
• Familiarity with GitLab, Jira, and Confluence
• Exposure to Kubernetes and container orchestration

Sponsorship

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F1 (OPT, CPT, STEM), H1B, H2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contactAskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.