Write technical content on occasion, including tutorials, how-to guides, and blog posts that help developers get the most out of our APIs. * Help manage and grow our online developer communities ...
Quick apply
Write technical content on occasion, including tutorials, how-to guides, and blog posts that help developers get the most out of our APIs. * Help manage and grow our online developer communities ...
Marketing Content & Communications Specialist
Downers Grove, IL · On-site
$60K - $79K/yr
Partner with engineering and product management to ensure technical accuracy and consistency in ... Maintain and update website content using the company's content management system. * Assist in ...
Marketing Content & Communications Specialist
Downers Grove, IL · On-site
$60K - $79K/yr
Partner with engineering and product management to ensure technical accuracy and consistency in ... Maintain and update website content using the company's content management system. * Assist in ...
Partner with engineering and product management to ensure technical accuracy and consistency in ... Maintain and update website content using the company's content management system. * Assist in ...
Partner with engineering and product management to ensure technical accuracy and consistency in ... Maintain and update website content using the company's content management system. * Assist in ...
.Net Developer
$49.75 - $65.75/hr
... and Technical Content development as core competencies. Our experienced professionals bring a ... and other developers Excellent written communication skills Excellent attention to detail ...
.Net Developer
$49.75 - $65.75/hr
... and Technical Content development as core competencies. Our experienced professionals bring a ... and other developers Excellent written communication skills Excellent attention to detail ...
Applied Content Engineer
Schaumburg, IL · On-site
$90K - $110K/yr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
Applied Content Engineer
Schaumburg, IL · On-site
$90K - $110K/yr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
Applied Content Engineer
Schaumburg, IL · On-site
$90 - $110/hr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
New
Applied Content Engineer
Schaumburg, IL · On-site
$90 - $110/hr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
New
Applied Content Engineer
Schaumburg, IL · On-site
$90K - $110K/yr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
Applied Content Engineer
Schaumburg, IL · On-site
$90K - $110K/yr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
Applied Content Engineer
$90K - $110K/yr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
Quick apply
Applied Content Engineer
$90K - $110K/yr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
Applied Content Engineer
$90K - $110K/yr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
Quick apply
Applied Content Engineer
$90K - $110K/yr
Impact in this role The Applied Content Engineer is responsible for designing and building real ... Document system designs with clear technical narratives, instructions, and supporting materials
... Technical Content development as core competencies. Our experienced professionals bring a wealth of industry knowledge to each client and operate in a manner that produces superior quality and ...
... Technical Content development as core competencies. Our experienced professionals bring a wealth of industry knowledge to each client and operate in a manner that produces superior quality and ...
As outcomes architects, we bring together strategy, media, experience, engineering, data, and AI to ... Collaborate with SEO on technical + editorial optimization (linking, metadata, on-page structure)
New
As outcomes architects, we bring together strategy, media, experience, engineering, data, and AI to ... Collaborate with SEO on technical + editorial optimization (linking, metadata, on-page structure)
New
Startup Solutions Architect, Startups
Chicago, IL · On-site
$65 - $85.50/hr
... technical content and advocating for their needs within AWS. Responsibilities : • Help a diverse ... our engineering teams with our customers for feedback • Establish and build technical ...
Startup Solutions Architect, Startups
Chicago, IL · On-site
$65 - $85.50/hr
... technical content and advocating for their needs within AWS. Responsibilities : • Help a diverse ... our engineering teams with our customers for feedback • Establish and build technical ...
Director, Technical Product Marketing
Chicago, IL · On-site
$230 - $320/hr
As a player‑coach, lead two pods of Demo & Experience Architects and Technical Content ... Co‑create demos, proof points, and enablement with Sales Engineering to accelerate deal cycles ...
Director, Technical Product Marketing
Chicago, IL · On-site
$230 - $320/hr
As a player‑coach, lead two pods of Demo & Experience Architects and Technical Content ... Co‑create demos, proof points, and enablement with Sales Engineering to accelerate deal cycles ...
Content Marketing Manager
Chicago, IL · On-site +1
$44.93 - $50/hr
Temporary Salary: $44.93-50 Hourly Start Date: Sep 14, 2026 We are seeking a results-driven Content ... engineered to drive conversion and improve organic search and Answer Engine Optimization (AEO ...
New
Content Marketing Manager
Chicago, IL · On-site +1
$44.93 - $50/hr
Temporary Salary: $44.93-50 Hourly Start Date: Sep 14, 2026 We are seeking a results-driven Content ... engineered to drive conversion and improve organic search and Answer Engine Optimization (AEO ...
New
Director, Technical Product Marketing (Chicago)
Chicago, IL · On-site
$216K - $297K/yr
As a player‑coach, lead two pods of Demo & Experience Architects and Technical Content ... Co‑create demos, proof points, and enablement with Sales Engineering to accelerate deal cycles ...
Director, Technical Product Marketing (Chicago)
Chicago, IL · On-site
$216K - $297K/yr
As a player‑coach, lead two pods of Demo & Experience Architects and Technical Content ... Co‑create demos, proof points, and enablement with Sales Engineering to accelerate deal cycles ...
Senior Director, Content Design - Consumer and Developer Experience At Capital One, we're building ... Engage with partners to influence the prioritization of technical advances that enable larger teams ...
Senior Director, Content Design - Consumer and Developer Experience At Capital One, we're building ... Engage with partners to influence the prioritization of technical advances that enable larger teams ...
Senior Director, Content Design - Consumer and Developer Experience At Capital One, we're building ... Engage with partners to influence the prioritization of technical advances that enable larger teams ...
Senior Director, Content Design - Consumer and Developer Experience At Capital One, we're building ... Engage with partners to influence the prioritization of technical advances that enable larger teams ...
Senior Director, Content Design - Consumer and Developer Experience At Capital One, we're building ... Engage with partners to influence the prioritization of technical advances that enable larger teams ...
Senior Director, Content Design - Consumer and Developer Experience At Capital One, we're building ... Engage with partners to influence the prioritization of technical advances that enable larger teams ...
Java Developer with Mobile Web Development
$52.50 - $68/hr
... and Technical Content development as core competencies. Our experienced professionals bring a ... Experience and understanding of in Production support and performance engineering. Technical Skills.
Java Developer with Mobile Web Development
$52.50 - $68/hr
... and Technical Content development as core competencies. Our experienced professionals bring a ... Experience and understanding of in Production support and performance engineering. Technical Skills.
Onboarding Program Manager
Elmhurst, IL · On-site
$82K - $124K/yr
... engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but ... Identify and inventory all pockets of technical content across the organization. * Curate ...
Onboarding Program Manager
Elmhurst, IL · On-site
$82K - $124K/yr
... engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but ... Identify and inventory all pockets of technical content across the organization. * Curate ...
Temporary Technical Content Developer information
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Job description
The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs.
Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world's leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, Tower Research, PDT Partners, SIG, and other top quantitative firms.
This role sits squarely at L1: you'll be the first point of contact for customer issues, responsible for understanding the problem, resolving common and well-documented cases, and escalating more complex issues to senior support or engineering with clear reproduction steps and context.
Responsibilities- Act as the first point of contact for customer support inquiries, resolving common customer issues related to API usage, onboarding, authentication, integration, and billing.
- Escalate issues to L2/L3 support or engineering while maintaining accurate ticket status, reproduction steps, and logs.
- Identify recurring questions and contribute improvements to documentation, FAQs, and onboarding materials.
- Write technical content on occasion, including tutorials, how-to guides, and blog posts that help developers get the most out of our APIs.
- Help manage and grow our online developer communities (Slack, Reddit, etc.) by answering questions and surfacing feedback.
- Prior experience with Databento's API is strongly preferred, as well as familiarity with financial trading and/or market data.
- At least 2 years of experience in technical support, QA, or engineering.
- Working proficiency in Python.
- Experience with troubleshooting tools (Wireshark, tcpdump, ss, nc, telnet, strace, gdb, perf, eBPF, lsof, curl, xxd, jq, SQL) is a plus.
- Experience with observability tools (Grafana, Prometheus, Loki, Sentry) is a plus.
- Strong technical communication skills. DevRel experience (e.g. managing Discord communities, creating technical blog posts, podcasts, videos, etc) is a plus.
- Experience at an early-stage startup is a plus.
Be cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from @databento.com or us.greenhouse-mail.io (our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent.
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Databento, Inc. provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know.
Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn't exactly match the qualifications listed, we still want to hear from you. Please apply!
About Databento
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Boston, MA, US
Year founded
2019