Austin, TX · On-site
$17.25 - $23.75/hr
Real Estate Investing Employment Type: Full Time The Property Management Team at Kairos Living, a rapidly growing national single-family rental fund (SFR), is seeking a highly motivated, positive ...
Quick apply
Austin, TX · On-site
$17.25 - $23.75/hr
Real Estate Investing Employment Type: Full Time The Property Management Team at Kairos Living, a rapidly growing national single-family rental fund (SFR), is seeking a highly motivated, positive ...
... and affordable rental housing across the country. Join Fannie Mae to grow your career and help ... As a valued colleague on our Single-Family Non-Financial Risk Management team, you will provide ...
... and affordable rental housing across the country. Join Fannie Mae to grow your career and help ... As a valued colleague on our Single-Family Non-Financial Risk Management team, you will provide ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
Atlanta, GA · On-site
$104K - $142K/yr
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
Atlanta, GA · On-site
$104K - $142K/yr
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
... and affordable rental housing across the country. Join Fannie Mae to grow your career and help ... As a valued colleague on our Single-Family Non-Financial Risk Management team, you will provide ...
... and affordable rental housing across the country. Join Fannie Mae to grow your career and help ... As a valued colleague on our Single-Family Non-Financial Risk Management team, you will provide ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
Atlanta, GA · On-site
$104K - $142K/yr
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
Atlanta, GA · On-site
$104K - $142K/yr
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
Atlanta, GA · On-site
$104K - $142K/yr
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
Atlanta, GA · On-site
$104K - $142K/yr
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents - and an empowering, people-first culture for ...
Alpharetta, GA · On-site
We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued ...
Alpharetta, GA · On-site
We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued ...
Southfield, MI · On-site
$55K - $65K/yr
At least two years of experience in a Single Family Rental Property Management role. * Strong oral and written communication skills. * Above average attention to detail and interpersonal skills.
Quick apply
Southfield, MI · On-site
$55K - $65K/yr
At least two years of experience in a Single Family Rental Property Management role. * Strong oral and written communication skills. * Above average attention to detail and interpersonal skills.
The Resident Performance Team at Kairos Living, a rapidly growing national single-family rental fund (SFR), is seeking a detail-oriented and resilient Evictions Specialist to manage the full eviction ...
Quick apply
The Resident Performance Team at Kairos Living, a rapidly growing national single-family rental fund (SFR), is seeking a detail-oriented and resilient Evictions Specialist to manage the full eviction ...
Alpharetta, GA · On-site
We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued ...
Alpharetta, GA · On-site
We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued ...
The Resident Performance Team at Kairos Living, a rapidly growing national single-family rental fund (SFR), is seeking a detail-oriented and resilient Evictions Specialist to manage the full eviction ...
Quick apply
The Resident Performance Team at Kairos Living, a rapidly growing national single-family rental fund (SFR), is seeking a detail-oriented and resilient Evictions Specialist to manage the full eviction ...
Southfield, MI · On-site
$55K - $65K/yr
At least two years of experience in a Single Family Rental Property Management role. * Strong oral and written communication skills. * Above average attention to detail and interpersonal skills.
Quick apply
Southfield, MI · On-site
$55K - $65K/yr
At least two years of experience in a Single Family Rental Property Management role. * Strong oral and written communication skills. * Above average attention to detail and interpersonal skills.
We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued ...
We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued ...
We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued ...
We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued ...
$17.25 - $23.75/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 19 days ago
Position: Resident Performance Associate
Level: Entry level
Industry: Real Estate Investing
Employment Type: Full Time
The Property Management Team at Kairos Living, a rapidly growing national single-family rental fund (SFR), is seeking a highly motivated, positive individual with excellent communication skills who can contribute to the team's success. The position will frequently interact with Residents and multiple departments at the firm.
This role will be responsible for effectively managing delinquent Resident accounts, collecting and processing Resident payments, and monitoring payment plans and evictions. The position operates within a high call volume contact center environment, requiring the ability to manage a large number of inbound and outbound Resident interactions daily while maintaining professionalism, accuracy, and a solutions-oriented approach.
The successful candidate will have a solid grasp of the property management lifecycle. They will have excellent organizational skills, great attention to detail, and the ability to manage multiple multi-faceted tasks to meet deadlines and performance objectives. The candidate must also have excellent communication skills and maintain a positive attitude in high-pressure situations and conversations with delinquent Residents.
Responsibilities
Desired Experience / Skills
Minimum 2 years of relevant property management, revenue management, or call center experience in the residential real estate industry. Single-family rental experience is a plus but not required.
Detail-oriented, ability to multi-task.
Experience with Yardi Voyager is preferred but not required
Self-starter willing to “do what it takes” to hit goals and meet deadlines.
Ability to prioritize, plan, organize, and coordinate work assignments and simultaneously coordinate multiple tasks.
Applying common sense, demonstrating logical and systematic thinking skills, and being adaptable to change and taking ownership.
Proven call center or high-volume inbound/outbound phone experience, with the ability to handle difficult conversations professionally and empathetically.
Familiarity with KPI tracking and performance reporting in a collections or call center environment (e.g., call volume, resolution rate, average handle time, delinquency rate).
Strong negotiation skills with experience structuring and managing payment plans or settlement agreements.
Perks of working at Kairos Living
Competitive pay - Base salary with annual bonus tied to company KPIs
Employer-paid benefits (Medical, Dental, and Vision)
Professional career development
401(k)
Flexible PTO
11 paid holidays throughout the year
We’re Kairos Living. Proud to introduce a smarter way to live
Kairos was founded in July 2019 as a technology-enabled, value-added residential real estate investment fund. Kairos is revolutionizing the fragmented and inefficient single-family rental industry using an internally developed technology platform to rapidly scale acquisitions, optimize operational efficiencies, and deliver superior risk-adjusted returns to investors. We add value at every stage of the property lifecycle by utilizing our data-driven analytical approach, technology-centric operational model, and entrepreneurial culture. Our business principles include the importance of risk control, emphasis on talent, operational excellence, and relentless reinvention. Visit our website at www.kairosliving.com
Sourced by ZipRecruiter
Real estate
11 - 50 Employees
Chicago, IL, US
2019
