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Temporary Service Delivery Manager Jobs in Michigan

They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring client commitments are met consistently and successfully. This role ...

They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring successful and consistent delivery outcomes across projects and services.

They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring that client commitments are delivered successfully and consistently ...

The Service Delivery Manager serves as the primary delivery leader for assigned client relationships, maintaining accountability for overall delivery performance, client delivery confidence ...

The Service Delivery Manager serves as the primary delivery leader for assigned client relationships, maintaining accountability for overall delivery performance, client delivery confidence ...

The Project Manager works closely with the Service Delivery Manager, who retains overall ... accountability for delivery outcomes, and with Delivery Leads and delivery teams responsible for ...

The Project Manager works closely with the Service Delivery Manager, who retains overall ... accountability for delivery outcomes, and with Delivery Leads and delivery teams responsible for ...

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Temporary Service Delivery Manager information

What is the difference between Temporary Service Delivery Manager vs Service Delivery Coordinator?

AspectTemporary Service Delivery ManagerService Delivery Coordinator
CredentialsRelevant certifications (e.g., ITIL, PMP), experience in service managementBasic industry certifications, customer service experience
Work EnvironmentOversees service teams, manages client relationships, often in dynamic settingsSupports service teams, coordinates schedules, handles client communications
Employer & Industry UsageUsed in IT, telecom, and tech industries for project-based rolesCommon in service industries like IT, healthcare, and customer support

The Temporary Service Delivery Manager typically has more responsibility for managing teams and client relationships, requiring relevant certifications and experience. The Service Delivery Coordinator focuses on supporting service delivery processes and coordination. Both roles are essential in service industries but differ in scope and seniority.

What are popular job titles related to Temporary Service Delivery Manager jobs in Michigan?

For Temporary Service Delivery Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Temporary Service Delivery Manager jobs in Michigan look for?

The top searched job categories for Temporary Service Delivery Manager jobs in Michigan are:

What cities in Michigan are hiring for Temporary Service Delivery Manager jobs?

Cities in Michigan with the most Temporary Service Delivery Manager job openings:

Service Delivery Manager

Troy, MI • On-site

Full-time

Re-posted 14 days ago


Job description

Job Summary:
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking an experienced Service Delivery Manager to lead the delivery relationship across client engagements, ensuring client commitments are met consistently and successfully. This role involves overseeing delivery health, managing risks, and maintaining strong communication with client stakeholders.
Responsibilities:
• Serve as the primary delivery contact for client stakeholders
• Ensure delivery commitments are clearly understood and managed across engagements
• Maintain strong communication with client stakeholders regarding delivery progress and expectations
• Ensure delivery outcomes meet agreed scope, timelines, and quality expectations
• Build trusted relationships with client stakeholders through consistent delivery performance
• Maintain visibility into delivery health across projects and engagements
• Partner with Project Managers to ensure projects remain aligned with delivery commitments
• Ensure risks and issues are identified early and addressed appropriately
• Guide delivery teams in resolving challenges that could impact delivery outcomes
• Ensure delivery work remains aligned with client expectations and engagement objectives
• Identify potential delivery challenges early
• Coordinate resolution of delivery issues across internal teams
• Communicate delivery risks and mitigation strategies to leadership when needed
• Support structured resolution of client concerns related to delivery performance
• Coordinate with delivery leadership and operational teams to ensure delivery capacity aligns with commitments
• Ensure delivery teams understand client expectations and priorities
• Maintain strong collaboration across delivery leadership, project teams, and operational partners
• Support structured planning and prioritization of delivery work
Qualifications:
Required:
• 8–12+ years of experience in professional services, consulting, or technology services delivery environments
• 3–5+ years in a delivery leadership role such as Service Delivery Manager, Program Manager, Engagement Manager, or Delivery Manager
• Demonstrated experience managing complex client engagements and delivery relationships
• Experience overseeing delivery across multiple projects or programs simultaneously
• Strong understanding of professional services delivery models, including project-based delivery and managed services environments
• Demonstrated experience managing delivery risks, stakeholder expectations, and engagement challenges
• Experience working closely with project managers and delivery teams to ensure execution success
• Strong communication and relationship management skills with client stakeholders
• Bachelor’s degree in Business Administration, Engineering, Information Systems, or related field required
Preferred:
• Experience supporting enterprise clients with complex stakeholder structures preferred
• PMP or similar delivery management certification preferred but not required
Company:
Entrega is a leading technology and information partner for business,create and manage complex web applications. Founded in 2001, the company is headquartered in Troy, USA, with a team of 51-200 employees. The company is currently Growth Stage.