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Temporary Service Delivery Manager Jobs in Indiana

Management Sciences for Health

$15.50 - $18.50/hr

Management Sciences for Health (MSH) is a global health nonprofit that makes foundational changes ... QUALIFICATIONS Required Skills Applicants that wish to apply for the Health Service Delivery roster ...

Infrahire

Service Manager

Indianapolis, IN · On-site

Oversee route operations to ensure efficient service delivery, strong customer relationships, and ... Strong people management, coaching, and team development skills * Experience handling customer ...

Rentokil

Technical Service Manager

Indianapolis, IN

$110K - $111K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Strong project management skills * Strong change management skills * Written and verbal ...

Rentokil

Technical Service Manager

Indianapolis, IN

$110K - $111K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Strong project management skills * Strong change management skills * Written and verbal ...

Rentokil

Technical Service Manager

Indianapolis, IN · On-site

$110K - $111K/yr

Drives technical improvement to protocols, and service delivery processes to improve customer ... Strong project management skills * Strong change management skills * Written and verbal ...

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All JobsService Delivery JobsTemporary Service Delivery Manager JobsTemporary Service Delivery Manager Jobs in Indiana

Temporary Service Delivery Manager information

What is the difference between Temporary Service Delivery Manager vs Service Delivery Coordinator?

AspectTemporary Service Delivery ManagerService Delivery Coordinator
CredentialsRelevant certifications (e.g., ITIL, PMP), experience in service managementBasic industry certifications, customer service experience
Work EnvironmentOversees service teams, manages client relationships, often in dynamic settingsSupports service teams, coordinates schedules, handles client communications
Employer & Industry UsageUsed in IT, telecom, and tech industries for project-based rolesCommon in service industries like IT, healthcare, and customer support

The Temporary Service Delivery Manager typically has more responsibility for managing teams and client relationships, requiring relevant certifications and experience. The Service Delivery Coordinator focuses on supporting service delivery processes and coordination. Both roles are essential in service industries but differ in scope and seniority.

What are popular job titles related to Temporary Service Delivery Manager jobs in Indiana? For Temporary Service Delivery Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Temporary Service Delivery Manager jobs in Indiana look for? The top searched job categories for Temporary Service Delivery Manager jobs in Indiana are:
What cities in Indiana are hiring for Temporary Service Delivery Manager jobs? Cities in Indiana with the most Temporary Service Delivery Manager job openings:
Temporary Service Delivery Manager jobs near you
Infographic showing various Temporary Service Delivery Manager job openings in Indiana as of June 2026, with employment types broken down into 62% Full Time, 31% Part Time, and 7% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Service Delivery Technician I - Muncie

Surf Internet

Muncie, IN • On-site

$25.75 - $27/hr

Other

Re-posted 2 days ago

Surf Internet rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

36th of 97 rated telecommunications companies

Job description

Overview
The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction.
This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois.
Reports To: Service Delivery Technician Supervisor
Department: Field Operations
Job Status: Exempt
Responsibilities:
Technical Installation & Support
  • Perform FTTH fiber installations and some service repair calls at residential locations.
  • Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord.
  • Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements).
  • Troubleshoot basic fiber drop issues and connectivity problems.
  • Understand and apply basic electronics, connectivity principles, and diagnostic procedures.

Field Operations & Safety
  • Ability to competently climb ladders on poles and other network elements.
  • Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance.
  • Maintain company truck, tools, and personal safety gear per operational and safety guidelines.
  • Work outdoors in various weather conditions, including rain, snow, heat, and ice.
  • Operate a company vehicle safely between job sites and in accordance with company policy.

Customer Interaction & Communication
  • Interact professionally and courteously with customers during all service calls.
  • Explain service details, billing, and equipment features; answer related questions.
  • Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.
  • De-escalate and resolve repeat customer concerns and service complaints.
  • Promote Surf Internet products and services to generate upgrades or additional accounts.

Operational Support
  • Monitor job schedules, receive updates, and communicate using CRM and field service software.
  • Prepare daily work assignments by requisitioning equipment and loading the service vehicle.
  • Provide accurate, timely updates and documentation of service tickets and job statuses.
  • Participate in regular team meetings, training sessions, and cross-department communications.
  • Adhere to all Surf Broadband Solutions procedures, safety regulations, and performance expectations.

Qualifications
  • High school diploma or equivalent
  • Valid driver's license with an acceptable driving record.
  • Ability to lift and maneuver objects 75+ lbs. regularly.
  • Willingness to travel up to 100% of the time across the service region.
  • Comfortable working at elevated heights and in adverse weather conditions.
  • Strong self-management, problem-solving, and customer service skills.
  • Experience with CRM software, Google Docs, and basic computer tools.
  • Must be able to work flexible schedules, including weekends and on-call rotations.
  • Regular, consistent, and punctual attendance is essential.

What Surf Internet employees say

Pay

Benefits

Hours and flexibility

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