Summary
- WHAT IS THE FIELD DIRECTOR'S OFFICE TAXPAYER SERVICES?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
- Position(s) are to be filled in following area(s): Field Director's Office
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
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Duties
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The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Serves as the liaison between the Director and key subordinate staff members and other key officials.
Assures understanding and clarification of Director's views on all problems and issues. Serves as liaison
with Regional and National Office officials in matters relating to highly sensitive congressional inquires,
reorganizations, receiving and transmitting information, etc
- Acts as office manager for the Director's office and ensures that the practices and procedures used by
secretaries in subordinate offices are consistent with those of the Director's office. On own initiative,
recommends changes in administrative policies. Devises and installs office procedures and practices to be
used by secretaries in subordinate offices. Prepares agenda for and conducts periodic secretarial training
sessions for all secretaries.
- The incumbent exercises exclusive control over the Director's appointments, with complete authority for
commitments of time. Screens all calls and visitors, answering most questions and completing most business
involving established policy or routine matters.
- Analyzes incoming directives, manual issuances, policy changes, regulatory and procedural changes, etc., for
significant potential effect on Director's objectives and for general interests of the Director. Alerts Director
of the area of potential impact and arranges for any necessary follow-up technical review by appropriate
segment of the organization. Ensures the follow-up action is accomplished.
STANDARD POSITION DESCRIPTIONS (SPD): PD92566 and PD92567
Visit the IRS SPD Library to access the position descriptions.
Requirements
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Conditions of employment
- Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION
Qualifications
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
SPECIALIZED EXPERIENCE FOR GS-08: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position must include:
- Screening and answering telephone calls;
- Arranging conferences when required to record and transcribe minutes;
- Reviewing correspondence, reports and other documents for proper format, grammar, punctuation, and mathematical correctness and writing simple or complex non-technical correspondence;
- Briefing on important and office related facts, issues, and reports;
- Providing administrative support services such as preparing personnel actions, reconciling bank/credit account statements and credit card reports and ordering and maintaining supplies;
- Retrieving, gathering, and generating data, as well as using various word processing, spreadsheet, slides, and statistical data computer software applications.
SPECIALIZED EXPERIENCE FOR GS-09: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position must include:
- Obtaining the needed background information before referring calls and visitors and referring items of special importance;
- Arranging meetings and conferences and assembling material for agenda items;
- Reviewing action documents for grammar, format, clarity of information, and conformance with the manager's viewpoint;
- Serving as liaison by briefing on views on current issues, programs, and activities;
- Conducting periodic training sessions;
- Performing administrative support assignments such as collecting data for the annual budget estimates, setting up controls to monitor expenses and recommending adjustments, preparing reports and requests for procurement of supplies and equipment; and completing personnel action requests.
AND
You must also meet the following requirement(s):
- TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
- TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions.
- TYPING AND OFFICE AUTOMATION (OA):
- Typing: This position requires a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors).
- Office Automation (OA): This position requires experience using office automation systems, software practices and procedures.
For more information on qualifications please refer to
OPM's Qualifications Standards.
Education
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Additional information
- Alternative work schedule, staggered work hours may be available.
- Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.
- In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
- Additional jobs may be filled from this announcement or any other source to fill these vacancies.
- Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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As a current IRS employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the
Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
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