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Temporary Remote Customer Service Jobs in Decatur, GA

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How much do temporary remote customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for temporary remote customer service in Decatur, GA is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Remote Customer Service Representative, and why are they important?

To thrive as a Temporary Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and online communication tools is typically required. Patience, adaptability, and self-motivation help individuals excel when working independently and handling customer inquiries remotely. These skills ensure efficient, empathetic service and contribute to positive customer experiences in a virtual environment.

What are some common challenges faced by temporary remote customer service representatives, and how can they be managed?

Temporary remote customer service representatives often face challenges such as quickly adapting to new systems, building rapport with team members they’ve never met in person, and managing high call volumes. To overcome these, it’s important to proactively familiarize yourself with the company’s tools and resources, communicate regularly with your supervisor and colleagues, and practice efficient time management. Many employers offer virtual onboarding and training sessions to help temporary staff get up to speed and provide support through online chat channels or regular check-ins.

What are temporary remote customer service jobs?

Temporary remote customer service jobs are short-term positions where employees assist customers via phone, email, chat, or other digital platforms from a remote location, usually their home. These roles are often offered by companies during peak seasons, special projects, or to cover employee absences. Temporary remote customer service representatives handle inquiries, resolve issues, and provide product or service information just like permanent staff, but their employment is limited to a specific timeframe. This flexibility can be ideal for those seeking short-term work or extra income without a long-term commitment.

What is the difference between Temporary Remote Customer Service vs Temporary Remote Technical Support?

AspectTemporary Remote Customer ServiceTemporary Remote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentHome office, call centers, or online chat platformsHome office, remote troubleshooting tools, specialized software
Employer & Industry UsageRetail, telecom, e-commerce, service providersIT companies, software providers, electronics retailers
Common Search & ComparisonCustomer service roles, remote customer support jobsTechnical support roles, remote tech assistance jobs

Temporary Remote Customer Service focuses on assisting customers with inquiries, orders, and complaints, requiring strong communication skills. Temporary Remote Technical Support involves troubleshooting technical issues, often requiring technical knowledge or certifications. Both roles are remote, but they serve different customer needs and require different skill sets.

What are popular job titles related to Temporary Remote Customer Service jobs in Decatur, GA? For Temporary Remote Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Temporary Remote Customer Service jobs in Decatur, GA look for? The top searched job categories for Temporary Remote Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Temporary Remote Customer Service jobs? Cities near Decatur, GA with the most Temporary Remote Customer Service job openings:
Temporary Remote Customer Service jobs near you
Infographic showing various Temporary Remote Customer Service job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 38% Physical, and 62% Remote job distribution, with an average salary of $33,680 per year, or $16.2 per hour.

Call Center Remote Customer Service Representative

VIMO INC.

Atlanta, GA • On-site, Remote

$17 - $18.50/hr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $17.00/hr. plus performance incentives
• $19.00/hr. Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 35 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders

(For example, T-Mobile is not compatible with our internal systems)
Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply