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Job Title: API Technical Writer
Type of Engagement: 12-month contract
Work Location: Onsite position in Greensboro, NC
Job Overview:
We have a temporary need (approximately a 6-12 month engagement) to onboard a consultant with proven API Technical Writer experience who is fluent in formal, technical English.
The primary objective is to produce high-quality API documentation that explains how our portfolio of commercial, retail and compliance work, the business processes they support, and why/how they can be used. Deliverables include reference documentation, tutorials, instructions, and adoption-focused guidance for internal and external audiences.
The writer is expected to independently identify, build, and continuously prioritize a backlog of documentation and text improvements across the API portfolios, proactively addressing gaps, inconsistencies, outdated content, and opportunities to improve clarity, accuracy, structure, and usability, and drive updates through to publication.
The API Technical Writer will work closely with internal product experts (e.g., service owners, developers and solution experts) to learn and validate technical details, workflows, and documentation requirements.
The API Technical Writer will also partner closely with marketing copywriters to develop technically focused sales collateral (e.g., solution briefs and web-ready copy), ensuring messaging is accurate, technically credible, aligned with go-to-market positioning, and clear for the intended audience.
Essential Job Responsibilities:

• Own an improvement roadmap for API documentation: independently assess current content, build and prioritize a backlog, and plan delivery (timelines, deadlines, and review cycles).
• Gather requirements and insights by interviewing other team experts and internal stakeholders; incorporate feedback and tailor content (tone, structure, terminology) for target audiences to ensure understanding.
• Create and maintain API reference documentation (endpoints, functions, parameters, sample code, error messages) and explain how APIs interact with applications and business processes, including recommended usage patterns.
• Develop tutorials and adoption assets across formats (documents, eLearning, video scripts/storyboards) and produce business cases/use-case narratives showing effective API usage and value.
• Write and maintain general developer-portal content beyond API reference docs e.g., Getting Started/onboarding guides, authentication and credential setup, FAQs/troubleshooting, release notes/updates etc.
• Produce or coordinate diagrams and other visual aids (directly or with designers) to clarify products, processes, and integrations.
• Partner with solution experts to validate technical accuracy and collaborate with marketing teams to create technically credible sales collateral aligned to go-to-market messaging and ongoing initiatives.

Job Requisition # 40362
#LI-DK1
A reasonable estimate of the pay range for this role is $53.00 - $58.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet APC
APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As "Professionals serving Professionals"®, we take pride in providing our employees and contractors with the highest level of customer service and support.
APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.
Meet Your Recruiter
Dolly Karnani
About Greensboro, NC
Ready to take your career to new heights? Explore job opportunities in the vibrant area around Greensboro, North Carolina! Known for its Southern charm, rich history, and bustling job market, Greensboro offers a unique blend of city living and outdoor adventures. Imagine weekends spent touring the iconic Biltmore Estate in nearby Asheville, enjoying a delicious meal at a local BBQ joint, catching a show at the Carolina Theatre, or exploring the stunning trails in the Blue Ridge Mountains. With renowned universities and a thriving arts scene, Greensboro provides endless growth opportunities for professionals in various industries. Discover your next career move in this dynamic and welcoming city today!