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Temporary Optical Customer Service Jobs in Indiana

Customer Service Associate - Temporary

Madison, IN · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate - Temporary

Kokomo, IN · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate - Temporary

Kokomo, IN · On-site

$12.75 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Temporary Optical Customer Service information

What is the difference between Temporary Optical Customer Service vs Optical Sales Associate?

AspectTemporary Optical Customer ServiceOptical Sales Associate
CredentialsBasic customer service skills, possibly some optical knowledgeCustomer service skills, optical product knowledge, sales experience
Work EnvironmentOptical retail stores, temporary assignmentsOptical retail stores, full-time or part-time roles
Employer & IndustryOptical retailers, eyewear storesOptical retailers, eyewear stores
Search & Comparison IntentUnderstanding temporary customer service roles in opticsSeeking sales roles in optical retail

Temporary Optical Customer Service roles focus on providing customer support and assistance in optical stores on a temporary basis, often requiring basic optical knowledge. Optical Sales Associates typically engage in selling eyewear and optical products, with a stronger emphasis on sales skills and product knowledge. While both roles operate in optical retail environments, their primary functions differ, with the former centered on customer service and the latter on sales performance.

What are the most commonly searched types of Optical Customer Service jobs in Indiana? The most popular types of Optical Customer Service jobs in Indiana are:
What are popular job titles related to Temporary Optical Customer Service jobs in Indiana? For Temporary Optical Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Temporary Optical Customer Service jobs in Indiana look for? The top searched job categories for Temporary Optical Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Temporary Optical Customer Service jobs? Cities in Indiana with the most Temporary Optical Customer Service job openings:
PT Optical Sales Associate - Plymouth, IN

PT Optical Sales Associate - Plymouth, IN

Shopko Optical

Plymouth, IN • On-site

$14.50 - $18/hr

Part-time

Medical, Retirement, PTO

Posted 22 days ago


Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

26th of 39 rated optical retailers


Job description

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Plymouth, IN!

On the job training provided, no experience necessary!

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Taking Care of our teams who take Care of our Patients

  • Competitive Wages & incentives
  • 401K with Match
  • Vacation Pay/Personal Day
  • Volunteer Time Off
  • Sick Pay
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

· Provide excellent customer and patient service according to company and Optical Center standards

· Analyze patient eyewear needs

· Recommend specific lenses, lens coatings and frames to satisfy patient needs

· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions

· Order and dispense eyewear accurately and professionally

· Assist patients with proper frame repairs and adjustments

· Show patients how to insert, remove and care for their contact lenses

· Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS

· Maintain a complete knowledge of third-party plans and claims

· Explain promotions and special lens offerings to patients and customers

· Balance accounts

· Prepare work orders containing specific instructions for Optical Lab

· Process medical billing information

· Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

· Maintain license as required by State

· High School Graduate or equivalent

· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules

· Previous experience in an office and/or optical dispensing is preferred

· Able to handle multiple customer interactions/phone calls at a time

· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

· Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

· Able to read and write at a high school graduate level

· Able to sit or stand for extended periods of time

· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

· Ability to lift 10 to 20 pounds

· Ability to see (Near, Distance, Color, and Depth Perception)

· Manual and finger dexterity, as well as hand/arm steadiness

· Ability to grip and hold items

· Good eye and hand coordination

· Able to operate a cash register, various optical equipment and tools

· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

· Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.



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