Temporary Operator Jobs in Calgary, AB (NOW HIRING)

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

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Expert(e) general(e) executif(ve)

OBJECTIF PRINCIPAL: enqueter sur les demandes d'indemnisation internationales, quelle que soit leur taille ou leur complexite, contre des compagnies d'assurance ou autres, pour des pertes ou des dommages personnels, accidentels ou materiels, et tenter d'obtenir un reglement a l'amiable avec les demandeurs d'indemnisation.

FONCTIONS ET RESPONSABILITES ESSENTIELLES

• Traiter localement les sinistres complexes sans assistance jusqu'a l'autorite designee ; apporter son aide pour les sinistres plus importants, y compris le traitement des sinistres de nature comptable (pertes d'exploitation et stocks).
• Examine les formulaires de demande d'indemnisation et d'autres documents pour determiner la couverture d'assurance.
• Interroge, telephone ou correspond avec le demandeur et les temoins au sujet du sinistre.
• Consulte les dossiers de la police et de l'hopital et inspecte les dommages materiels afin de determiner l'etendue de la responsabilite de l'entreprise et les differentes methodes d'enquete en fonction du type d'assurance.
• Estime le cout de la reparation, du remplacement ou de l'indemnisation.
• Prepare un rapport sur ses conclusions et negocie un reglement avec le demandeur.
• Recommande au service juridique d'engager une action en justice lorsqu'un reglement ne peut etre negocie.
• Assiste aux audiences de contentieux.
• Revise les reserves de cas dans les dossiers de sinistres assignes pour couvrir les couts probables.
• Prepare les rapports de sinistres afin d'aider a determiner la rentabilite et calcule les taux futurs adequats.

FONCTIONS ET RESPONSABILITES SUPPLEMENTAIRES

• Effectue d'autres taches qui lui sont confiees.
• Soutient le(s) programme(s) de qualite de l'organisation.
• Deplacements selon les besoins.

QUALIFICATIONS

Formation et licence[Text Wrapping Break]Baccalaureat d'un college ou d'une universite accredite(e) de preference. Le candidat doit avoir obtenu le titre de IIA-AIC et poursuivre activement l'obtention d'un autre titre professionnel dans le domaine de l'assurance. Une licence d'expert en sinistres est requise.

Experience[Text Wrapping Break]Cinq (5) ans d'experience dans le domaine concerne ou une combinaison equivalente de formation et d'experience est requise.

Competences et connaissances

• Excellente communication orale et ecrite, y compris des competences en matiere de presentation
• Maitrise de l'outil informatique, y compris des produits Microsoft Office
• Solides competences en matiere de service a la clientele
• Souci du detail et de la precision
• Bonne gestion du temps et sens de l'organisation
• Capacite a travailler de maniere independante ou dans un environnement d'equipe
• Capacite a atteindre ou a depasser les competences en matiere de performances

Les enonces contenus dans le present document ont pour but de decrire la nature generale et le niveau du travail effectue par un collegue affecte a cette description. Elles ne constituent pas une liste exhaustive des fonctions, des taches ou des variations locales. La direction se reserve le droit d'ajouter ou de modifier les fonctions du poste a tout moment.

Nous engageons a mettre en place des processus de recrutement et de selection inclusifs et exempts d'obstacles. Si vous etes contacte(e) pour une opportunite d'emploi, veuillez informer les ressources collegiales si vous avez besoin d'un accommodement.

Sedgwick est un employeur qui souscrit au principe de l'egalite des chances.

PRIMARY PURPOSE: To create profitable growth by acquiring and maintaining new and existing client relationships and increasing market presence by utilizing superior, innovative and personalized service.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Develops and implements annual business plans and delivers profitable growth of the business' operating revenues and earnings budget utilizing Sedgwick's business processes.
• Generates and establishes talent, management, and financial control plans to secure successful execution of a region's performance.
• Oversees activities of assigned property and casualty staff to ensure efficient operation of branch.
• Facilitates communication between internal and external customers.
• Monitors work product for validity and accuracy to ensure it is delivered technically and grammatically correct to the intended audience.
• Creates and maintains an environment of customer and colleague satisfaction.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

SUPERVISORY RESPONSIBILITIES

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
• Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred.

Experience
Eight (8) years of related experience or equivalent combination of education and experience, including but not limited to technical multi-lines insurance claims adjusting and people leadership experience.

Skills & Knowledge

• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership/management/motivational skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

ONTARIO ONLY:
Job type:

This posting is to create a candidate pool for future opportunities

Compensation Information:
Commission-Based: Brief description of commission structure.

This position is full-time and compensation is commission-based.

Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.

Commission structure is based on a percentage of your billings.

Sedgwick is an Equal Opportunity Employer

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.