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Temporary Nike Customer Service Jobs in Rochester, MI

Tesla

Seasonal Customer Experience Specialist

Troy, MI · On-site

$16.75 - $20.75/hr

This is for a temporary position. What You'll Do * Engage walk in guests promptly, personally and ... Provide the highest level of customer service to all current and future owners * Perform additional ...

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Temporary Nike Customer Service information

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How much do temporary nike customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for temporary nike customer service in Rochester, MI is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $16.59 per hour, depending on experience, location, and employer.

What is a temporary Nike customer service job?

Temporary Nike Customer Service jobs are short-term positions where employees assist Nike customers with their inquiries, orders, returns, and product information. These roles are typically filled during busy seasons or special events to help manage increased customer demand. Temporary customer service representatives may work via phone, email, or chat to ensure a positive customer experience. They are expected to have strong communication skills, product knowledge, and the ability to handle customer concerns efficiently. While these positions are not permanent, they offer valuable experience in customer service and the chance to work for a leading global brand.

What does a typical day look like for a temporary Nike customer service representative, and how do they interact with other teams?

As a Temporary Nike Customer Service representative, your day primarily involves assisting customers via phone, email, or chat with inquiries about orders, products, and returns. You will collaborate closely with other departments, such as shipping, inventory, and technical support, to resolve customer issues efficiently. Temporary team members often participate in regular huddles or meetings to stay updated on product launches, promotions, and policy changes. This role requires adaptability and strong communication skills, especially during peak seasons or product releases when the volume of inquiries increases. Working in this position provides valuable experience in a fast-paced, team-oriented retail environment.

What are the key skills and qualifications needed to thrive as a temporary Nike customer service representative, and why are they important?

To thrive as a Temporary Nike Customer Service representative, you need strong communication skills, problem-solving abilities, and prior experience in retail or customer support. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and basic computer proficiency are typically required. Standout candidates are personable, adaptable, and able to remain calm under pressure while handling diverse customer inquiries. These skills ensure efficient resolution of customer issues, uphold Nike’s brand reputation, and contribute to positive customer experiences.

What is the difference between Temporary Nike Customer Service vs Temporary Nike Sales Associate?

AspectTemporary Nike Customer ServiceTemporary Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail experience preferred
Work EnvironmentCustomer support centers, retail stores, call centersRetail stores, in-store sales floors
Employer & Industry UsageUsed by Nike for customer support rolesUsed by Nike for sales and retail roles

Temporary Nike Customer Service primarily focuses on assisting customers with inquiries, returns, and product information, often in call centers or support centers. In contrast, Temporary Nike Sales Associates work directly on the retail floor, engaging with customers to promote and sell Nike products. Both roles require strong communication skills and a customer-focused approach, but they differ in daily tasks and work settings.

Does Temporary Nike Customer Service have entry level jobs?

Temporary Nike Customer Service positions are often available as entry-level roles suitable for individuals with strong communication skills and basic computer knowledge. These roles typically require minimal prior experience and may involve training on company systems and customer interaction protocols.

What are popular job titles related to Temporary Nike Customer Service jobs in Rochester, MI?

For Temporary Nike Customer Service jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Temporary Nike Customer Service jobs in Rochester, MI look for?

The top searched job categories for Temporary Nike Customer Service jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Temporary Nike Customer Service jobs?

Cities near Rochester, MI with the most Temporary Nike Customer Service job openings:

Temporary Nike Customer Service jobs near you

Retail Associate, SEAS - Converse Auburn Hills (0-40 hours/week)

Nike

Auburn Hills, MI • On-site

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers

Job description

Be an All Star as a Converse Retail Associate
You're energetic - a game-changer - and we want you on our team. Bring your authentic form of self-expression together with other individuals, creating a unique vibe that is unlike anywhere else. Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy of inspiring, motivating, and embracing the world of sport, culture, and creativity.
At Converse, we celebrate and welcome you for who you are and encourage you to bring your individual style and passion to your team. We enjoy pushing boundaries together and innovating beyond what we ever thought was possible. We're proud to offer you benefits you'll actually use, including product discounts, access to employee-only events and sample sales, incredible learning and growth opportunities, and so much more.
Who We're Looking For
  • You lead with service. You understand and obsess the consumer's needs, then guide them to the gear that elevates their performance.
  • You fuel the day's momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose.
  • You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported.
  • You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Leading With Your Best
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
  • Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

The starting hourly rate for this position isㅤ$16.50
  • Must be at least 18 (U.S.)

Be Rewarded for a Job Well Done
  • Discounts up to 50% off for you and your eligible family members, from Nike, Converse, and Jordan
  • Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies)
  • Accrued Paid Time Off and Holiday Pay (Eligibility Varies)
  • Medical, Dental and Vision Insurance (Eligibility Varies)
  • Parental & Family Leaves; Short and Long-Term Disability (Eligibility Varies)
  • Healthcare Flexible Spending Accounts & Dependent Care Flexible Spending Accounts (Eligibility Varies)
  • 401(k) Plan (Eligibility Varies)
  • Financial Coaching and Education Benefits (Eligibility Varies)
  • Commuter Benefits
  • Mental and Emotional Health Benefits
  • Child Development Support and Caregiving Benefits (Eligibility Varies)
  • Employee Assistance Program

An online assessment is part of the application process for this role. During the assessment, you'll be asked questions that give you the chance to demonstrate your personality and behavioral preferences by choosing between statements. The questions are directed at personality characteristics that relate to successful performance in the Retail Athlete/Associate role at NIKE. NIKE uses the scores from this assessment as part of determining who to advance in the hiring process. If you would like to request an accommodation related to the assessment, please contact Nike.Support@aon.com.

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