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Temporary Nationwide Call Center Jobs (NOW HIRING)

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense ...

Just Staffing

Call Center

Surprise, AZ · On-site

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

Area Temps

Call Center Representative

Cleveland, OH · On-site

$15/hr

Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Call Center Representative position, please submit your resume ...

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How much do temporary nationwide call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for temporary nationwide call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a temporary nationwide call center?

A Temporary Nationwide Call Center is a customer service operation set up for a limited period to handle calls from customers across the country. These call centers are often established to manage high call volumes during specific events, product launches, or emergencies. Staffed by temporary employees, they provide support, information, or problem resolution to clients via phone, email, or chat. The positions can be remote or on-site and usually require strong communication skills and familiarity with customer service protocols.

What are the key skills and qualifications needed to thrive as a temporary nationwide call center representative?

To thrive as a Temporary Nationwide Call Center Representative, you generally need strong verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer navigation is usually required. Outstanding patience, problem-solving skills, and the ability to remain calm under pressure help candidates excel in this role. These competencies ensure efficient handling of customer inquiries, enhance client satisfaction, and support smooth call center operations.

What are some common challenges faced in a temporary nationwide call center role, and how can I prepare for them?

Working in a temporary nationwide call center often involves quickly adapting to new systems, procedures, and a fast-paced environment. You may handle a high volume of calls from diverse customers, each with unique needs and concerns, which requires patience and strong communication skills. To prepare, familiarize yourself with typical call center software, practice effective listening, and develop strategies for managing stress and multitasking. Being proactive about learning company protocols and staying positive during busy periods can help you succeed and make the most of your temporary placement.

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Call Center Representative

VRC Investigations

Denton, TX • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC), is one of the nation’s leading and most experienced investigation companies.
HOSPITALCANVASS.COM, serves the insurance industry as a leading national service provider in researching and locating information request from clients. We currently have career opportunities for experienced, self-determined, and highly motivated individuals that would like to join our team of professionals in our efforts to deter and combat insurance fraud.
VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state regions. As a key member of the VRC team, the research assistant will make outbound calls to medical facilities to validate worker’s compensation claims. The call center research assistant will complete tasks with other team members under management supervision. All team members must have good phone etiquette, excellent computer skills, be able to multi-task, and problem solve. This position is a full-time, non-exempt, position located in our corporate office in Denton, TX.

The successful candidate will have related experience in one or more of the follow areas:
  • Nationwide high-volume call center experience
  • Nationwide collections experience
  • Experience meeting deadlines
Core Duties amp; Responsibilities:
  • Outbound calls to different medical facilities, pharmacies and other related locations to determine medical history
  • Make 120 – 150 calls a day
  • Set up files for processing by facilities located within a provided geographical range
  • Meet departmental goals for outbound calls
  • Document all call information according to standard operating procedures
  • Track and report all information received
  • Format and edit canvass reports
  • Assist in ensuring canvasses are completed by deadlines
  • Assist other team members in daily functions.
Applicants must meet the following requirements:
  • Nationwide high call volume experience (1 year or more required)
  • Nationwide collections experience (1 year or more required)
  • Upbeat, positive demeanor with an attitude for success
  • Meet individual and team performance standards while maintaining good attendance and dependability
  • Show courtesy and professionalism on all calls to ensure a positive experience
  • Be highly motivated and possess the ability to work under little supervision
  • Demonstrate ability to effectively manage time, and understand directives
  • Excellent written and verbal communication skills
  • Ability to read, decipher and summarize information quickly
  • Must be proficient in Microsoft Office applications to include Microsoft Outlook, Excel, Word, and PowerPoint
  • Must pass a drug test and pre-employment testing
  • Upon hiring you must proficiently learn and utilize all electronic tools as required within the scope of this position to include the company's IMS case tracking system

Benefits:
VRC offers medical, dental, vison, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.

Compensation:
VRC employees are paid on a bi-weekly basis at an hourly wage of $16 to $17 an hour, commensurate with experience.
For more information and to apply online, please visit our web site located at www.vrcinvestigations.com

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