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Entry Level Nationwide Call Center Jobs (NOW HIRING)

VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense ...

Call Center Specialist Job Tracking ID: 512937-910458 Job Location ... Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type ...

Dallas, TX ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you ...

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Entry Level Nationwide Call Center information

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How much do entry level nationwide call center jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for entry level nationwide call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Nationwide Call Center vs Customer Service Representative?

FeatureEntry Level Nationwide Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers across the country, often in large office settingsVaries; call centers, retail, or office settings
Industry UsageCommon in telecommunications, finance, and tech sectorsWidespread across retail, healthcare, and service industries
Search IntentEntry level call center jobs nationwideCustomer service roles in various industries

Entry Level Nationwide Call Center roles focus on handling inbound or outbound calls across multiple locations, often requiring basic communication skills. Customer Service Representative positions are similar but may be more industry-specific and include face-to-face interactions. Both roles typically require similar credentials and are found in diverse industries, but the call center role emphasizes nationwide, remote, or centralized call handling.

What cities are hiring for Entry Level Nationwide Call Center jobs? Cities with the most Entry Level Nationwide Call Center job openings:
What are the most commonly searched types of Nationwide Call Center jobs? The most popular types of Nationwide Call Center jobs are:
Call Center Representative

Call Center Representative

VRC Investigations

Denton, TX • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC), is one of the nation's leading and most experienced investigation companies.
HOSPITALCANVASS.COM, serves the insurance industry as a leading national service provider in researching and locating information request from clients. We currently have career opportunities for experienced, self-determined, and highly motivated individuals that would like to join our team of professionals in our efforts to deter and combat insurance fraud.
VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state regions. As a key member of the VRC team, the research assistant will make outbound calls to medical facilities to validate worker's compensation claims. The call center research assistant will complete tasks with other team members under management supervision. All team members must have good phone etiquette, excellent computer skills, be able to multi-task, and problem solve. This position is a full-time, non-exempt, position located in our corporate office in Denton, TX.
The successful candidate will have related experience in one or more of the follow areas:
  • Nationwide high-volume call center experience
  • Nationwide collections experience
  • Experience meeting deadlines

Core Duties & Responsibilities:
  • Outbound calls to different medical facilities, pharmacies and other related locations to determine medical history
  • Make 120 - 150 calls a day
  • Set up files for processing by facilities located within a provided geographical range
  • Meet departmental goals for outbound calls
  • Document all call information according to standard operating procedures
  • Track and report all information received
  • Format and edit canvass reports
  • Assist in ensuring canvasses are completed by deadlines
  • Assist other team members in daily functions.

Applicants must meet the following requirements:
  • Nationwide high call volume experience (1 year or more required)
  • Nationwide collections experience (1 year or more required)
  • Upbeat, positive demeanor with an attitude for success
  • Meet individual and team performance standards while maintaining good attendance and dependability
  • Show courtesy and professionalism on all calls to ensure a positive experience
  • Be highly motivated and possess the ability to work under little supervision
  • Demonstrate ability to effectively manage time, and understand directives
  • Excellent written and verbal communication skills
  • Ability to read, decipher and summarize information quickly
  • Must be proficient in Microsoft Office applications to include Microsoft Outlook, Excel, Word, and PowerPoint
  • Must pass a drug test and pre-employment testing
  • Upon hiring you must proficiently learn and utilize all electronic tools as required within the scope of this position to include the company's IMS case tracking system

Benefits:
VRC offers medical, dental, vison, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.
Compensation:
VRC employees are paid on a bi-weekly basis at an hourly wage of $16 to $17 an hour, commensurate with experience.
For more information and to apply online, please visit our web site located at www.vrcinvestigations.com