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Membership Clerk

Costco Wholesale Corporation

Mettawa, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Costco rating

8.1

Company rating: 8.1 out of 10

Based on 1,913 frontline employees who took The Breakroom Quiz

2nd of 39 rated national retailers

Job description


California applicants: Please click here to review the Costco Applicant Privacy Notice.
The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary
Processes member sign ups, renewals and added cards. Educates members and potential members about membership, warehouse and credit programs. Assists members regarding item availability. Issues replacement and temporary cards, keys credit applications. Provides a high level of member service.
Job Duties
  • Processes new memberships and membership maintenance. Keys membership information into computer, keeps logs and paperwork, obtains supervisor approvals when necessary. Follows departmental procedures for paperwork and performance of duties. Follows all safety and security procedures. Verifies identity, business information for memberships.
  • Welcomes and communicates with members and potential members, in person, by phone, or by mail. Answers questions, resolves problems, and explains membership, warehouse, and credit programs.
  • Reviews membership, warehouse, and credit programs to keep knowledge up to date.
  • Physically checks item availability in the warehouse, directs members to product and service locations. Enlists assistance for member loading or shopping. Responds helpfully to member concerns, secures manager assistance as necessary.
  • Issues membership cards using computer, camera, and automated card printer. Issues temporary cards by researching membership information in computer and hand writing card. Issues employee name badges.
  • Keys credit applications; conforms to credit card company practices for verifications, confidentiality, access and discretion.
  • Assists at the refund counter or with marketing as necessary. Places return items on shelf or leaves in cart or on flatbed.
  • Cleans department, stocks forms and cleans and supplies printers.
  • Collects membership dues as keyed to computer by check, cash, and debit/credit terminal. Issues receipts.
  • Ensures proper cleanup and disposal of hazardous materials.
  • Ability to operate vehicles, equipment or machinery.
  • Assists with department duties as necessary.
  • Assists in other departments of the warehouse as necessary.

For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Job Description Posting Updated: July 2026 Job Code: 0077

What Costco employees say

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About Costco

Sourced by ZipRecruiter

Costco is a membership warehouse club, dedicated to bringing our members the best possible prices on quality brand-name merchandise. With more than 800 locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. Today, as the company evolves, it stays true to the qualities that helped attract and retain millions of loyal members around the globe: Commitment to quality. Costco warehouses carry about 4,000 SKUs (stock keeping units) compared to the 30,000 found at most supermarkets. By carefully choosing products based on quality, price, brand, and features, the company can offer the best value to members.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Issaquah, WA, US

Year founded

1983

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