Temporary International Customer Service Jobs in Boca Raton, FL

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Export Management Company and Manufacturing/Repair facility in the Aviation, Marine, and Defense Electronics Industry working globally to support both the US Government as well as Foreign Government Agencies.
35 years in Business
Located in Sunrise, Florida
 
Full time position as Government & International Sales Representative open for immediate hire 
 
Reports to:  Sales Manager
 Purpose:  The Government & International Sales Representative is responsible for supporting and growing Caliber's business within both U.S. Government and International markets. This position works closely with customers, OEMs, repair sources, vendors, and internal departments to identify opportunities, prepare quotations, manage customer relationships, and support business development initiatives.
 
The ideal candidate is dependable, professional, detail-oriented, and able to thrive in a fast-paced environment. This position requires someone who can follow established procedures, adapt to changing priorities, work independently, and contribute positively to a team-oriented culture. The successful candidate will demonstrate strong communication skills, a customer-focused mindset, and the ability to manage multiple opportunities while maintaining a high level of accuracy and professionalism.
 
Location: Hybrid position based in Sunrise, Florida, with a combination of in-office and remote work.
 
Job Description
•        Research, review, and process customer RFQs, solicitations, and business opportunities.
•        Prepare customer quotations in accordance with company procedures and customer requirements.
•        Obtain vendor pricing, evaluate sourcing options, and enter data into Quantum ERP.
•        Follow up on active quotations, sales opportunities, and customer requirements.
•        Develop and maintain professional relationships with customers, vendors, OEMs, and repair sources.
•        Support U.S. Government, Foreign Military Sales (FMS), and International customer programs.
•        Coordinate with Sales, Operations, Quality, Repairs, and Management to ensure customer requirements are met.
•        Create and manage Sales Orders, Purchase Orders , and other transactions Quantum                                                                                  ERP.
•        Research historical sales data, market trends, and customer purchasing activity to identify new opportunities.
•        Monitor government bid boards, customer portals, and market activity for potential business   opportunities.
•        Support proposal development, contract requirements, and special projects as assigned.
•        Maintain accurate records, customer communications, and opportunity tracking within company    systems.
•        Adapt to changing priorities and support additional responsibilities as required to meet company objectives.
•        Contribute to a positive, professional, and team-oriented work environment.
•        Develop the skills necessary to independently manage customer accounts and identify opportunities that support Caliber's growth objectives.
 
Qualifications
•        Minimum of 2 years of professional experience in Sales, Customer Service, Account Management, Business Development, Aviation, Aerospace, Defense, or a related field.
•        Aviation, Aerospace, Military, or Defense industry experience is highly desirable but not required.
•        Experience with Quantum ERP software is highly preferred.
•        Strong computer skills with proficiency in Microsoft Office 365, including Outlook, Excel, Word, and Teams.
•        Excellent verbal and written communication skills with the ability to communicate professionally with customers, vendors, and internal departments.
•        Strong attention to detail and ability to maintain a high level of accuracy.
•        Ability to follow established procedures, processes, and company policies.
•        Ability to work independently while effectively managing multiple priorities and deadlines.
•        Ability to adapt to changing priorities and thrive in a fast-paced environment.
•        Strong organizational, time management, and problem-solving skills.
•        Positive attitude with a willingness to learn and support team objectives.
•        Ability to work effectively in both remote and office environments.
•        Strong customer service mindset with the ability to build and maintain professional relationships.
•        Experience researching government bid boards, RFQs, and customer portals is a plus.
•        Bilingual (English/Spanish) is a plus.
•        Must be authorized to work in the United States.
•        Must successfully pass pre-employment background screening and drug testing.

 

Salary and Compensation:

·       Competitive Salary commensurate depending on experience
·       401K plus company match
·       Paid Holidays and Vacation (PTO)
·       Health Insurance (Health, Dental and Vision)
 
The job duties, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform.  The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.
 
Our company conducts a thorough reference/background check and drug screening on prospective employees. Employment with our organization is contingent upon successful completion of these background and drug screenings. This position is subject to Drug and Alcohol-Free Workplace Policy.  This position requires pre-employment testing, post-accident testing, random testing, reasonable suspicion testing and follow-up testing.