Temporary Insurance Accident Investigator Jobs (NOW HIRING)

Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long-standing philosophy, Where Each Relationship Matters, guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long-term careers.

The Financial Intelligence Unit (FIU) coordinates the day-to-day implementation of the Bank's enterprise-wide financial crime prevention efforts. The FIU is responsible for the governance, oversight, and execution of Rockland Trust's BSA, AML, and OFAC programs, helping protect our customers, the Bank, and the financial system from illicit activity.

We are seeking a FIU BSA Investigator (Temporary Assignment) to support the FIU team. Reporting to the FIU Operations Manager, this individual will perform risk-based reviews and investigations to support compliance with BSA, AML, USA PATRIOT Act, Customer Identification Program (CIP), Beneficial Ownership, and OFAC requirements.

The successful candidate will investigate alerts and customer activity, perform enhanced due diligence reviews, identify potentially suspicious activity, and support the Bank's regulatory compliance efforts.

Duties & Responsibilities

• Review account activity and investigate alerts for potential suspicious activity.
• Conduct research using internal systems, public records, and external resources.
• Perform enhanced due diligence reviews on customers, beneficial owners, and related entities.
• Analyze information and document investigative findings in accordance with FIU standards and regulatory requirements.
• Prepare regulatory reports accurately and within established deadlines.
• Manage assigned workloads while meeting departmental service level expectations.
• Maintain knowledge of AML typologies and applicable regulatory requirements.
• Escalate significant concerns to FIU management when appropriate.
• Collaborate with FIU team members and business partners to support compliance efforts.
• Identify opportunities to improve processes and operational effectiveness.
• Perform other duties as assigned.

Required Skills & Experience

• Knowledge of BSA, AML, and OFAC regulations.
• 2-3 years of related compliance, investigative, fraud, or AML experience.
• Associate's or Bachelor's degree in Criminal Justice, Forensic Accounting, Finance, or a related field preferred; equivalent experience will be considered.
• CAMS certification preferred.
• Strong analytical, research, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

Benefits & Culture 

Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well-being. Benefits include competitive compensation with performance-based incentive awards, health, and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award-winning wellness program, and much more! 

At Rockland Trust, you'll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Pay Transparency 

Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company's good faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards, or stipends. 

Accessibility & Accommodations 

We are committed to providing reasonable accommodation to enable individuals with disabilities to perform the essential functions of their roles.