Be Seen First
Responds to borrower inbound calls concerning their account, ensuring high quality service ... General call center experience preferred * Experience with loan servicing a plus Functional ...
Quick apply
Be Seen First
Responds to borrower inbound calls concerning their account, ensuring high quality service ... General call center experience preferred * Experience with loan servicing a plus Functional ...
Be Seen First
Responds to borrower inbound calls concerning their account, ensuring high quality service ... General call center experience preferred * Experience with loan servicing a plus Functional ...
Quick apply
Be Seen First
Responds to borrower inbound calls concerning their account, ensuring high quality service ... General call center experience preferred * Experience with loan servicing a plus Functional ...
The position responds to all inbound communication in the Fire Command Center, serving as a primary ... Responsible for logging all information regarding the disposition of the call into HotSOS, logbooks ...
The position responds to all inbound communication in the Fire Command Center, serving as a primary ... Responsible for logging all information regarding the disposition of the call into HotSOS, logbooks ...
The position responds to all inbound communication in the Fire Command Center, serving as a primary ... Responsible for logging all information regarding the disposition of the call into HotSOS, logbooks ...
The position responds to all inbound communication in the Fire Command Center, serving as a primary ... Responsible for logging all information regarding the disposition of the call into HotSOS, logbooks ...
Director, Member Advocate Center
Reno, NV · On-site
$100K - $110K/yr
Tracking and reporting performance metrics to include call efficiency, satisfaction rates, staffing ... to inbound/outbound calls) * Ability to mentor, empower and develop employees * Superb decision ...
Director, Member Advocate Center
Reno, NV · On-site
$100K - $110K/yr
Tracking and reporting performance metrics to include call efficiency, satisfaction rates, staffing ... to inbound/outbound calls) * Ability to mentor, empower and develop employees * Superb decision ...
Inside Sales Insurance Specialist
Henderson, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Henderson, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Las Vegas, NV · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Las Vegas, NV · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Henderson, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Henderson, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Las Vegas, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Las Vegas, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Quick apply
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Reno, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Sparks, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Las Vegas, NV · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Las Vegas, NV · On-site
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Las Vegas, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Inside Sales Insurance Specialist
Las Vegas, NV · Remote
$50K - $60K/yr
Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...
Remote Customer Service Representative
Reno, NV · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Remote Customer Service Representative
Reno, NV · Remote
$20/hr
Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...
Temporary Inbound Call Center information
What is the difference between Temporary Inbound Call Center vs Customer Service Representative?
| Aspect | Temporary Inbound Call Center | Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, sometimes training provided | High school diploma or equivalent, customer service experience often preferred |
| Work Environment | Call centers, often temporary or seasonal setups | Office or remote settings, permanent or long-term roles |
| Employer & Industry | Call centers, telecommunication, retail support | Various industries including retail, healthcare, finance |
| Search & Comparison Intent | Temporary, short-term customer support roles | Long-term customer service careers |
Temporary Inbound Call Center roles focus on short-term customer support, often with minimal credentials and in call center environments. Customer Service Representatives typically hold more permanent positions with similar skills but may require more experience and work in diverse settings. Both roles serve customer needs but differ mainly in duration and employment type.
What is a Temporary Inbound Call Center job?
A Temporary Inbound Call Center job involves handling incoming calls from customers for a specific period, often to address seasonal demand, special projects, or short-term needs. Employees in this role answer questions, resolve issues, and provide information or support related to a company's products or services. These positions typically require strong communication skills, the ability to multitask, and proficiency with computer systems. Temporary call center jobs can last from a few weeks to several months, depending on the employer's needs.
What are some common challenges faced in a temporary inbound call center role, and how can I prepare for them?
One of the main challenges in a temporary inbound call center position is quickly adapting to new scripts, systems, and procedures, since training periods are often shorter than in permanent roles. You’ll also need to handle high call volumes while maintaining professionalism and meeting performance metrics such as average handle time and customer satisfaction. Preparing by practicing active listening, learning basic troubleshooting techniques, and familiarizing yourself with call center software can help ease the transition. Being adaptable and open to feedback will further support your success in a fast-paced, team-oriented environment.
What are the key skills and qualifications needed to thrive as a Temporary Inbound Call Center Representative, and why are they important?
To thrive as a Temporary Inbound Call Center Representative, you typically need strong verbal communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center phone systems, customer relationship management (CRM) software, and basic computer applications is usually required. Outstanding patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These skills are essential for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a professional company image.
What are the most commonly searched types of Inbound Call Center jobs in Nevada? The most popular types of Inbound Call Center jobs in Nevada are:
$20/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
Planet Home Lending rating
6.4
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional.
Job Summary
The primary purpose of the Remote Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls.
Work Schedule - Monday - Friday 9:30 a.m. - 6:00 p.m./PST with 1 Saturday per month required and we offer a monthly bonus program!!
Essential Duties and Responsibilities
- Responds to borrower inbound calls concerning their account, ensuring high quality service, adhering to productivity, and regulatory requirements. Researches customer issues and works towards resolution when needed. Updates servicing system with relevant notes/comments.
- Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume permits.
- Completes follow-up tasks to ensure customer satisfaction and resolution.
- Miscellaneous duties as assigned.
Position Requirements
Education
- High school diploma or equivalent required
Experience
- General call center experience preferred
- Experience with loan servicing a plus
Functional/Technical Skills
- Strong customer service skills
- Ability to problem-solving
- Ability to work in a fast-paced environment
- Ability to multi-task and manage time effectively
- Experience working with Microsoft Windows applications
Environmental/Physical Demands
Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.
Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partnner.