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Temporary Home Inbound Call Center Jobs in Alabama

Alphabe Insight

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Limitless East Marketing

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

Alphabe Insight Inc

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: * Answer inbound calls and respond to ...

BrandNest

Call Center Representative

Birmingham, AL

$17 - $27/hr

Handle inbound and outbound calls in a professional and timely manner. * Provide accurate ... Contribute to a positive and team-oriented call center environment. What We Offer * Paid training ...

Nexxaworks

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Brook Valley Management

Call Center Manager

Birmingham, AL · On-site

$65K - $80K/yr

... high-volume inbound inquiries. The Call Center Manager is responsible for all interactions ... Home Donation Pickup Resolution * Manage escalated donor concerns related to home donation pickups ...

Alabama Pain Physicians

Be Seen First

Call Center Operator

Vestavia, AL · On-site

$18/hr

Position Summary The Call Center Operator is responsible for handling inbound and outbound calls, scheduling appointments, and serving as the first point of contact for patients. This is a full-time, ...

Signius

Call Center Agent

Mobile, AL · On-site

$17 - $20/hr

Part-Time Call Center AgentCompany: Signius l Location: Mobile, AL (In-Office)Pay: $17-$20/hr l ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

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Temporary Home Inbound Call Center information

What is the difference between Temporary Home Inbound Call Center vs Temporary Home Customer Service Representative?

AspectTemporary Home Inbound Call CenterTemporary Home Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared office spaceOffice or remote, interacting directly with customers
Industry UsageCommonly used in call centers for inbound supportUsed across various industries for customer interaction roles
Job FocusHandling inbound calls, providing information, supportResolving customer issues, answering inquiries, providing service

The Temporary Home Inbound Call Center role primarily involves managing inbound calls in a call center environment, focusing on support and information delivery. In contrast, the Temporary Home Customer Service Representative may work in various settings, handling customer inquiries and resolving issues directly. While both roles require strong communication skills and basic credentials, their work environments and specific responsibilities differ slightly.

What are the most commonly searched types of Home Inbound Call Center jobs in Alabama?

The most popular types of Home Inbound Call Center jobs in Alabama are:

Temporary Home Inbound Call Center jobs near you

Medical Call Center Representatives- TOP EMPLOYER IN AL, HYBRID ROLE!

PangeaTwo

Birmingham, AL • On-site

$18/hr

Other

Posted 12 days ago

Job description

Medical Call Center Representatives- TOP EMPLOYER IN AL, HYBRID ROLE!

Medical Call Center Representatives- TOP EMPLOYER IN AL, HYBRID ROLE! $18 an hour Birmingham, AL Our partner in Birmingham is searching for several Medical Call Center Representatives to provide exceptional personalized service to their customers when calling for assistance. This role is expected to provide high-quality customer care and to strive for excellent customer service. Medical Call Center Representatives are expected to provide resolution of customers' inquiry upon first contact to ensure customers experience high satisfaction. If you are looking for a great opportunity with one of the best companies in the state that offers a hybrid home-office schedule, please apply now! Responsibilities:

  • Take incoming calls from customers regarding questions about eligibility, benefits and claims.
  • Respond to inbound customer calls in a professional manner, addressing customer issues and assuring that company standards are met.
  • Research and resolve a wide variety of customer questions and issues.
  • Achieve individual performance goals targeted by the company.
  • Listen to customers and probe for clarification to meet customers' needs.
  • Ensure information communicated to the customer is timely and accurate using proper grammar and articulation.
  • Utilize multiple systems to research necessary information to resolve the customers' questions or issues.
  • Work well independently and as part of a team to achieve goals in an atmosphere committed to quality service.
  • Responds to an average of 60 to 100 calls per day in an inbound call center environment.
  • Accurately and promptly document all calls in system.

Qualifications:

  • Experience in a customer contact position requiring problem solving highly preferred.
  • Experience in a position requiring the ability to understand and interpret complex oral and written directions preferred.
  • Experience in a position requiring the ability to multi-task.
  • Experience in a position requiring computer and typing skills required.
  • Experience researching information using online reference materials preferred.
  • Experience with medical terminology, ICD-9, and/or CPT coding is desirable.
  • Experience in a corporate or office environment preferred.
  • Excellent communication skills.
  • The ability to think quickly on your feet.
  • Not easily flustered or frustrated.

Apply