Position Information Position Title Help Desk and ID Office Manager FLSA Classification EX Reports ... Desired Start Date Position End Date (if temporary) Close Date Open Until Filled Yes Special ...
Position Information Position Title Help Desk and ID Office Manager FLSA Classification EX Reports ... Desired Start Date Position End Date (if temporary) Close Date Open Until Filled Yes Special ...
Help Desk and ID Office Manager
Hartford, CT · On-site
$55K - $70K/yr
Position Details Position Information Position Title Help Desk and ID Office Manager FLSA ... Desired Start Date Position End Date (if temporary) Close Date Open Until Filled Yes Special ...
Help Desk and ID Office Manager
Hartford, CT · On-site
$55K - $70K/yr
Position Details Position Information Position Title Help Desk and ID Office Manager FLSA ... Desired Start Date Position End Date (if temporary) Close Date Open Until Filled Yes Special ...
Service Desk Analyst
New Haven, CT · Hybrid
$20 - $24/hr
Description This client is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Service Desk Analyst
New Haven, CT · Hybrid
$20 - $24/hr
Description This client is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
IT Support Technician
Torrington, CT · On-site
$22 - $23/hr
Temp-to-Hire | ONSITE SCHEDULE: Mon-Fri, 8:00 AM-4:30 PM Overview Seeking an IT Support Technician ... This role is ideal for candidates with general IT Help Desk or desktop support experience who are ...
Quick apply
IT Support Technician
Torrington, CT · On-site
$22 - $23/hr
Temp-to-Hire | ONSITE SCHEDULE: Mon-Fri, 8:00 AM-4:30 PM Overview Seeking an IT Support Technician ... This role is ideal for candidates with general IT Help Desk or desktop support experience who are ...
Front Desk Receptionist Hartford Area, CT $20.00 per hour Looking for Your Next Opportunity? This ... Monday - Friday | 9:00 AM - 5:00 PM Temporary Assignment | Immediate Opening Do you enjoy helping ...
Quick apply
Front Desk Receptionist Hartford Area, CT $20.00 per hour Looking for Your Next Opportunity? This ... Monday - Friday | 9:00 AM - 5:00 PM Temporary Assignment | Immediate Opening Do you enjoy helping ...
Field Engineer 3 - New London
Groton, CT · On-site
$25/hr
This is a temporary position with the possibility of becoming permanent. Job Responsibilities * Set ... Ability to follow directions from Help Desk, Service Desk, or scripts using standard methods ...
New
Quick apply
Field Engineer 3 - New London
Groton, CT · On-site
$25/hr
This is a temporary position with the possibility of becoming permanent. Job Responsibilities * Set ... Ability to follow directions from Help Desk, Service Desk, or scripts using standard methods ...
New
Print Support Specialist ARJ/166
Torrington, CT · On-site
$19.50/hr
... temp-to-perm, pay rate $19.57/hr - $23.00/hr, hours 8:00 AM to 4:30 PM , no driving required. - Previous IT experience (e.g., Help Desk) preferred, but not required to be specific to printers.
Quick apply
Print Support Specialist ARJ/166
Torrington, CT · On-site
$19.50/hr
... temp-to-perm, pay rate $19.57/hr - $23.00/hr, hours 8:00 AM to 4:30 PM , no driving required. - Previous IT experience (e.g., Help Desk) preferred, but not required to be specific to printers.
Clinical Systems Analyst - 2
Stamford, CT · On-site
Childcare partnership with Children's Learning Center Regular Full Time/Temporary Responsibilities ... Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely ...
Clinical Systems Analyst - 2
Stamford, CT · On-site
Childcare partnership with Children's Learning Center Regular Full Time/Temporary Responsibilities ... Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely ...
Childcare partnership with Children's Learning Center Regular Full Time/Temporary Responsibilities ... Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely ...
Childcare partnership with Children's Learning Center Regular Full Time/Temporary Responsibilities ... Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely ...
Childcare partnership with Children's Learning Center Regular Full Time/Temporary Responsibilities ... Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely ...
Childcare partnership with Children's Learning Center Regular Full Time/Temporary Responsibilities ... Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely ...
Clinical Systems Analyst - 2
Stamford, CT · On-site
$90 - $120/hr
Childcare partnership with Children's Learning Center Regular Full Time/Temporary Responsibilities ... Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely ...
Clinical Systems Analyst - 2
Stamford, CT · On-site
$90 - $120/hr
Childcare partnership with Children's Learning Center Regular Full Time/Temporary Responsibilities ... Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely ...
Front Desk Supervisor
Manchester, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
Manchester, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
Manchester, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
Manchester, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
West Hartford, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
West Hartford, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
Hartford, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
Hartford, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
Manchester, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
Manchester, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
West Hartford, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Front Desk Supervisor
West Hartford, CT · On-site
$17.25 - $22.50/hr
It's the area members approach when they need help or want to make a purchase. It is the point all ... rooms are in order (sauna temps are fine, toilets are stocked), shake bar is clean, club ...
Computer Hardware Technician
$17 - $22.50/hr
Temporary Assignment Work Type: Onsite Shift: 2nd Shift (3:00 pm - 11 pm) * 1-3 year computer ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...
Computer Hardware Technician
$17 - $22.50/hr
Temporary Assignment Work Type: Onsite Shift: 2nd Shift (3:00 pm - 11 pm) * 1-3 year computer ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...
Computer Hardware Technician
Groton, CT · On-site
$17 - $22.50/hr
Temporary Assignment Work Type: Onsite Shift: 2nd Shift (3:00 pm - 11 pm) * 1-3 year computer ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...
Computer Hardware Technician
Groton, CT · On-site
$17 - $22.50/hr
Temporary Assignment Work Type: Onsite Shift: 2nd Shift (3:00 pm - 11 pm) * 1-3 year computer ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...
PDS Strategic Sourcing Specialist
Hartford, CT · On-site +1
... teams, temporary help and/or project-specific dedicated personnel to assure client satisfaction ... One where we succeed together - across the desk and around the globe. Where like-minded people work ...
PDS Strategic Sourcing Specialist
Hartford, CT · On-site +1
... teams, temporary help and/or project-specific dedicated personnel to assure client satisfaction ... One where we succeed together - across the desk and around the globe. Where like-minded people work ...
Temporary Help Desk information
What is a temporary help desk?
Temporary Help Desk jobs are short-term positions where individuals provide technical support and assistance to users experiencing issues with computer systems, software, or hardware. These roles are often filled during periods of high demand, such as new software rollouts, staff absences, or peak business seasons. Temporary Help Desk staff troubleshoot problems, answer user questions, and escalate complex issues to permanent IT staff if needed. They may work on-site or remotely, depending on the organization's needs.
What are the key skills and qualifications needed to thrive as a temporary help desk professional?
To thrive as a Temporary Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often a high school diploma or some IT coursework. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you efficiently assist users and resolve technical issues. These skills ensure quick issue resolution and positive user experiences, which are vital for maintaining daily business operations.
What are the most common challenges faced by temporary help desk staff, and how can they effectively handle them?
Temporary Help Desk staff often encounter challenges such as quickly adapting to new IT systems, handling a high volume of support tickets, and building rapport with team members in a short period. To succeed, it's important to proactively familiarize yourself with the organization's software and common troubleshooting procedures during onboarding. Maintaining clear communication, asking questions when needed, and utilizing available documentation can help you provide effective support and integrate smoothly with the team. Being adaptable and customer-focused will make the transition into the temporary role more successful.
What is the difference between Temporary Help Desk vs Permanent Help Desk?
| Aspect | Temporary Help Desk | Permanent Help Desk |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+) | Same as temporary, often with additional experience |
| Work Environment | Contract-based, short-term assignments | Full-time, ongoing employment |
| Employer Usage | Used for short-term projects or coverage | Long-term support and team integration |
| Search & Comparison | Often searched together for IT support roles | Compared for career stability and benefits |
Temporary Help Desk roles provide short-term IT support solutions, ideal for covering absences or project needs. Permanent Help Desk positions offer ongoing employment with benefits, fostering long-term team development. Both roles require similar certifications but differ mainly in duration and employment stability.
Can I get into a temporary help desk with no experience?
Temporary help desk positions often require basic technical skills and good communication, but many employers are willing to hire candidates with little or no experience if they demonstrate a willingness to learn and problem-solving abilities. Entry-level roles may provide on-the-job training and may require familiarity with common tools like ticketing systems or remote support software.
What are the most commonly searched types of Help Desk jobs in Connecticut?
The most popular types of Help Desk jobs in Connecticut are:
University Of Hartford rating
5.3
Based on 9 frontline employees who took The Breakroom Quiz
604th of 622 rated colleges and universities
Job description
Position Information
Position Title Help Desk and ID Office Manager FLSA Classification EX Reports to Deputy CIO Salary Range F Weeks Per Year 52 Work Week 40 hours (minimum) Position Summary Assumes responsibility for oversight, management, and support of the University of Hartford's Help Desk and ID office functional areas. Performs all duties in full support of the University's mission, understanding that the positive and effective execution of these duties is instrumental to the education of the University's students.
Hiring Range $55,500 to $70,000, depending upon experience Key Responsibilities
Key Responsibilities - Oversees daily Help Desk and ID Office activities and manages ongoing projects, assignments, and tasks for desktop support and classroom/lab technology. Plans levels of support to ensure the Help Desk and ID Office staff are trained to provide customer-centric responses. Provides customer service and technical support to students, faculty, and staff.
- Addresses and identifies areas of opportunity associated with concerns for students, faculty, and staff that arise from the use of products or services. Maintains necessary tools for Help Desk technicians to be proactive and responsive during service calls.
- Maintains a thorough knowledge of the ticketing and card systems and customer service workflow, addressing concerns as necessary and appropriate. Stays abreast of applicable laws governing information technologies as well as guidelines, regulations, and other industry best practices.
- Supervises primary support for lock systems that directly attach to the ID card system, as well as secondary support for lock systems managed by the facilities lock shop.
- Provide leadership and employee management, including skill evaluation and remediation planning.
- Adjusts hours of work, priorities, and staff assignments to ensure efficient operation, based on workload.
- Supports cybersecurity standards and policies, including but not limited to anti-virus, anti-spam, patching, and data security best practices. Responds in a timely and effective manner to security inquiries and escalates issues concerning the operation of university-owned assets, high-priority requests, or sensitive customer requests.
- Performs other related duties as assigned.
Posting Detail Information
Posting Number PS1213P Working Conditions Normal office situation.
Requires travel, excluding overnight stays.
High dust, dirt, grease environment.
Education Requires travel, excluding overnight stays.
High dust, dirt, grease environment.
Bachelor's Degree required.
Physical Effort Typically sitting at a desk or table.
Moderate lifting or carrying, 26-50lbs.
Intermittently sitting, standing, stooping.
Special Skills Moderate lifting or carrying, 26-50lbs.
Intermittently sitting, standing, stooping.
The ability to work effectively with diverse groups.
Desired Start Date Position End Date (if temporary) Close Date Open Until Filled Yes Special Instructions Summary Quick Link for Internal Postings https://hartford.peopleadmin.com/postings/7822 What University Of Hartford employees say
Pay
Benefits
Hours and flexibility
Workplace
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About University of Hartford
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
501 - 1,000 Employees
Headquarters location
West Hartford, CT, US
Year founded
1957