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Temporary Global Call Center Jobs in Raleigh, NC

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Call Center Representative Client ... McKesson Pay Rate: $20.40/hour on W2 Duration: 3-month contract (Temp-to-Perm based on performance ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

Ultimate LLC

Call Center Representative

Raleigh, NC · On-site

$19 - $21/hr

This is a full time, temp to perm position offering great growth potential and benefits! Location ... Positive Attitude High degree of professionalism Minimum of 2 years Call Center experience Computer ...

Ampcus

Call Center Customer Service Professional - IV

Cary, NC · On-site

$15.75 - $20.50/hr

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting ... Call Center Customer Service Professional - IV Job Location: Cary, NC Shifts and Hours: * Day Shift ...

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Temporary Global Call Center information

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How much do temporary global call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for temporary global call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a temporary global call center?

A Temporary Global Call Center is a customer service facility set up for a limited period to handle calls from customers across different countries. These centers are often established to manage seasonal spikes, special events, product launches, or emergencies that require a temporary increase in support staff. They employ agents who may speak multiple languages and use specialized software to assist customers from various regions. Once the demand subsides, these temporary centers are scaled down or closed. This flexible approach helps companies efficiently manage resources while maintaining high-quality customer service during peak times.

What are the key skills and qualifications needed to thrive as a temporary global call center representative?

To thrive as a Temporary Global Call Center Representative, you need strong verbal communication skills, active listening abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is typically required. Standout soft skills include patience, adaptability, and cultural sensitivity to effectively support diverse customers and resolve issues efficiently. These skills are crucial for delivering high-quality customer service, maintaining positive client relationships, and meeting performance targets in a dynamic, fast-paced global environment.

What are some common challenges faced in a temporary global call center role, and how can I prepare for them?

Working in a Temporary Global Call Center often involves handling a high volume of customer inquiries from diverse cultural backgrounds and time zones. One common challenge is adapting quickly to varying customer expectations and communication styles, as well as learning new processes in a short time frame. To prepare, it’s helpful to practice active listening, develop strong problem-solving skills, and familiarize yourself with common call center software. Flexibility and resilience are key, as workflows and priorities can shift rapidly in global operations.

What is the difference between Temporary Global Call Center vs Customer Service Representative?

AspectTemporary Global Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentCall centers, often in multiple locations or remoteOffice or remote settings, handling customer inquiries
Employer & IndustryGlobal corporations, outsourcing firms, contact centersRetail, telecom, finance, and various service industries
Search & Comparison IntentTemporary, contract-based customer support rolesFull-time or part-time customer service jobs

The Temporary Global Call Center role typically involves short-term, contract-based customer support in a call center environment, often with minimal credentials required. Customer Service Representatives may work full-time or part-time, with more emphasis on ongoing employment and experience. Both roles focus on customer interaction but differ mainly in duration and employment type.

What cities near Raleigh, NC are hiring for Temporary Global Call Center jobs?

Cities near Raleigh, NC with the most Temporary Global Call Center job openings:

Temporary Global Call Center jobs near you

Call Center Representative

Avcend

Cary, NC • On-site

$20.40/hr

Contractor

Re-posted 4 days ago

Job description

Job Title: Call Center Representative
Client: McKesson
Pay Rate: $20.40/hour on W2
Duration: 3-month contract (Temp-to-Perm based on performance and attendance)
Work Location: Onsite – 11800 Weston Parkway, Cary, NC
 

Work Schedule:

  • Regular Shift: 11:30 AM – 8:00 PM, Monday–Friday or Tuesday–Saturday
  • Rotating Saturdays: Once per month (weekday off provided)
  • Training Schedule: Onsite, 9:00 AM – 6:00 PM for 3–6 weeks
 

Job Summary:
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.

Key Responsibilities:

  • Handle inbound and outbound pharmacy-related calls
  • Schedule medication refills and deliveries
  • Answer patient questions and route calls to clinical teams when needed
  • Update patient profiles and document call notes accurately
  • Verify insurance and payment information
  • Identify and report adverse events and product complaints

Required Qualifications:

  • Minimum 1 year of recent call center experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette with strong customer service skills
  • Ability to show empathy when speaking with patients
  • Basic computer skills (Microsoft applications)

Preferred Qualifications:

  • Pharmacy or healthcare call center experience
  • Medical office experience or medical terminology knowledge

Additional Notes:

  • Training and work are fully onsite
  • Good attendance is very important
  • Cell phone usage is not permitted at the desk
  • Onsite gym available
  • Holidays off (unpaid)