Temporary Data Extraction Jobs in Buffalo, NY (NOW HIRING)

WHAT IS TAXPAYER SERVICES?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

• Position(s) are to be filled in following area(s):
  • TS - Non Service Center - Accounts Management Headquarters - Identity Protection

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below:
SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal Service. Specialized experience must include:

• Applying a wide range of analytical and evaluative methods and techniques, both qualitative and quantitative, relating to call center and campus operations; providing Contact Recording and technical support.
• Applying management and organizational principles to programs, projects and studies concerning the efficiency and effectiveness of operations improvement and project management to evaluate complex projects and studies and identify problem areas, trends, deficiencies and other similar factors affecting operations.
• Utilizing communication techniques to present findings, deliver briefings, and negotiate solutions to disputed recommendations.
• Identifying, troubleshooting, and elevating Information Technology issues and using Information Technology systems integration, automation, and application lifecycle management.
• Utilizing Microsoft Power Platform tools, specifically PowerApps and Power Automate to modernize processes and improve operational efficiency. Using data analytics tools and environments (including Microsoft SQL Server) to extract, analyze, and interpret complex data sets to support program objectives.
• Identifying and resolving or elevating identity theft issues, trends, and mitigation strategies within a tax administration or financial environment.

AND
You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
• TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER