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Temporary Customer Service Rep Jobs in Washington

CryptoGex

Customer Service Representative

Washington, DC · On-site

$18.50 - $28.50/hr

The Customer Service Representative will act as a key point of contact for event attendees, partners, and vendors. This role involves handling inquiries, resolving issues, and ensuring a positive ...

SMO Energy

Customer Service Representative

La Plata, MD · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

SMO Energy

Customer Service Representative

La Plata, MD · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

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All JobsCustomer Service Rep JobsTemporary Customer Service Rep JobsTemporary Customer Service Rep Jobs in Washington

Temporary Customer Service Rep information

What is the difference between Temporary Customer Service Rep vs Customer Support Specialist?

AspectTemporary Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, temporary assignmentsCall centers, tech companies, retail, ongoing roles
Employer & Industry UsageTemporary staffing agencies, retail, hospitalityPermanent companies, tech, retail, service industries
Search & Comparison IntentTemporary roles, short-term customer service jobsLong-term customer support careers, skill development

Temporary Customer Service Reps typically work short-term, often through staffing agencies, in environments like call centers or retail. Customer Support Specialists usually hold permanent roles, providing ongoing support in various industries. Both roles require similar basic skills, but their employment duration and career paths differ.

What are the most commonly searched types of Customer Service Rep jobs in Washington?

The most popular types of Customer Service Rep jobs in Washington are:

What cities in Washington are hiring for Temporary Customer Service Rep jobs?

Cities in Washington with the most Temporary Customer Service Rep job openings:

Temporary Customer Service Rep jobs near you

Customer Service Representative

Business Integra

Greenbelt, MD • On-site

$16.25 - $22/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Job Title: Customer Service Representative
Location: Lanham, MD- Hybrid
Business Integra Inc. is seeking a Customer Service Representative (CSR). This is an exciting opportunity for a customer-focused professional who enjoys solving problems, communicating with customers, and delivering exceptional service.
As a Customer Service Representative, you will serve as the first point of contact for federal government customers, providing support via phone, email, and live chat. You'll work closely with our Customer Care and Order Management teams to ensure a seamless customer experience while maintaining the highest standards of accuracy and professionalism.
Key Responsibilities
  • Respond to customer inquiries via phone, email, and live chat.
  • Provide timely, accurate, and professional customer support.
  • Document customer interactions and manage support tickets using ServiceNow.
  • Review and process customer orders with a high level of accuracy.
  • Troubleshoot customer issues and coordinate resolutions with internal teams.
  • Serve as a customer advocate by identifying opportunities to improve service delivery.
  • Deliver an outstanding customer experience with every interaction.
  • Support customer training sessions and events as needed (less than 10% travel).
  • Work extended hours, including occasional weekends, during peak ordering periods (August and September).
  • Perform additional duties as assigned.

Required Qualifications
  • High School Diploma with 4+ years of customer service experience in a professional business environment, or a Bachelor's degree.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and customer relationship skills.
  • Strong attention to detail and organizational abilities.
  • Proficiency in Microsoft Office Suite and web-based business applications.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications
  • Experience using ServiceNow or similar customer support platforms.
  • Previous experience supporting U.S. Federal Government customers or contracts.
  • Experience in order management or customer operations is a plus.

Business Integra, Inc. and our affiliates are equal opportunity employers, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.
We utilize e-Verify to check employment authorization.
EEO/AA/F/M/Vet/Disabled

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