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Temporary Customer Service Agent Jobs in Decatur, GA

Menzies Aviation

Customer Service Agent

Atlanta, GA · On-site

$14.75 - $19.75/hr

As a member of our passenger services team, you will be responsible for assisting our passengers at ... Provide information to customers. * Maintain liaison with Airlines and Customer Representatives and ...

Menzies Aviation

Customer Service Agent

Atlanta, GA · On-site

$14.75 - $19.75/hr

As a member of our passenger services team, you will be responsible for assisting our passengers at ... Provide information to customers. * Maintain liaison with Airlines and Customer Representatives and ...

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How much do temporary customer service agent jobs pay per hour?

As of May 29, 2026, the average hourly pay for temporary customer service agent in Decatur, GA is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Agent, and why are they important?

To thrive as a Temporary Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, adaptability, and a positive attitude help agents effectively handle diverse customer interactions and fast-paced environments. These skills ensure efficient issue resolution and high customer satisfaction, which are critical for business success.

What are some common challenges faced by Temporary Customer Service Agents, and how can they be addressed?

Temporary Customer Service Agents often face the challenge of quickly adapting to new systems and workflows, as their assignments are typically short-term and fast-paced. It can be demanding to learn product details, company policies, and customer service protocols in a limited timeframe. Building strong communication skills and asking questions early on can help ease the transition. Temporary agents benefit from proactively seeking feedback and collaborating with permanent team members to ensure they provide consistent, high-quality support to customers.

What is a Temporary Customer Service Agent?

A Temporary Customer Service Agent is a professional hired for a limited period to assist customers with inquiries, complaints, or support requests, usually during peak seasons or to cover staff shortages. Their primary role is to ensure customer satisfaction by providing timely and helpful responses through various channels like phone, email, or chat. They often work in industries such as retail, hospitality, or call centers and may be employed directly or through staffing agencies. The position typically requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Temporary agents may have the opportunity to transition to permanent roles based on performance and business needs.

What is the difference between Temporary Customer Service Agent vs Customer Service Representative?

AspectTemporary Customer Service AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, retail, or online support; short-term assignmentsCall centers, retail, or office settings; permanent or long-term roles
Employer UsageTemporary staffing agencies, seasonal rolesCompanies across industries; permanent positions
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers, full-time roles

The main difference between a Temporary Customer Service Agent and a Customer Service Representative lies in the employment duration and context. Temporary Customer Service Agents typically work short-term, seasonal, or project-based roles often through staffing agencies, while Customer Service Representatives usually hold permanent, long-term positions within companies. Both roles require similar skills and training, but their employment terms and job stability differ.

What are popular job titles related to Temporary Customer Service Agent jobs in Decatur, GA? For Temporary Customer Service Agent jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Temporary Customer Service Agent jobs in Decatur, GA look for? The top searched job categories for Temporary Customer Service Agent jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Temporary Customer Service Agent jobs? Cities near Decatur, GA with the most Temporary Customer Service Agent job openings:
Temporary Customer Service Agent jobs near you
Customer Service Agent

Customer Service Agent

Menzies Aviation

Atlanta, GA • On-site

$14.75 - $19.75/hr

Full-time

Posted 3 days ago

Menzies Aviation rating

6.1

Company rating: 6.1 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

30th of 52 rated aviation services

Job description

As a member of our passenger services team, you will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengers’ documents need to be verified prior to boarding their aircraft. Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.

Essential Duties and Responsibilities:  

  • Comply with the Location’s attendance/tardiness standards.
  • Computerized check-in of passengers for international and domestic travel.
  • Designate seat assignments.
  • Verify documentation for international and domestic flights.
  • Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
  • Verify ticket and seat reservations.
  • Match manifest to on-board count
  • Assist with various governmental agency requirements.
  • Connect and disconnect Jetway/stairs as necessary.
  • Announce arrivals and departures as necessary.
  • Assists with baggage tagging and baggage claim reports.
  • Maintain current knowledge of all flight times during shift.
  • Provide information to customers.
  • Maintain liaison with Airlines and Customer Representatives and Ground Handlers.

Essential Skills and Qualifications:

  • Must be at least 18 years of age.
  • Posses/maintain a valid Driver’s License and other FAA required identification/seals.
  • Must be able to speak, read, and write in English.
  • Must pass pre-employment drug test.
  • Must be available and flexible to work variable shifts including, weekends and holidays.
  • Work is done indoors and outdoors – must be comfortable working in all weather conditions.
  • Able to continuously lift, push and pull up to 70 lbs.

Education

High School or better

What Menzies Aviation employees say

Pay

Benefits

Hours and flexibility

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