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State Farm Claims Jobs in Decatur, GA (NOW HIRING)

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State Farm Claims information

See Decatur, GA salary details

$6

$23

$39

How much do state farm claims jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for state farm claims in Decatur, GA is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $28.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a State Farm claims representative?

To thrive as a State Farm Claims Representative, you need strong analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, document processing systems, and sometimes insurance adjuster licensing is typically required. Excellent communication, customer service, and problem-solving skills help you navigate complex situations and support policyholders during stressful times. These skills and qualifications are crucial for ensuring accurate claims processing, maintaining customer trust, and upholding the company's reputation.

What are some typical challenges faced by State Farm claims representatives, and how can new hires best prepare for them?

State Farm Claims representatives often encounter challenges such as managing high caseloads, navigating complex policy details, and handling emotionally charged situations with customers who have experienced loss or damage. New hires can best prepare by developing strong organizational skills, practicing empathy and clear communication, and familiarizing themselves with State Farm’s claims management systems and procedures. Collaborating with experienced colleagues and actively seeking feedback also helps new team members build confidence and efficiency in resolving claims.

What is the difference between State Farm Claims vs State Farm Insurance Adjuster?

AspectState Farm ClaimsState Farm Insurance Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; insurance licensing often required
Work EnvironmentOffice and field work, interacting with claimants and agentsOffice-based, assessing claims, and inspecting damages
Employer & Industry UsageInsurance companies, claims processingInsurance companies, claims evaluation
Common Search & Comparison IntentUnderstanding claims process, job rolesDifferences in job responsibilities, qualifications

State Farm Claims professionals handle the processing and management of insurance claims, often working directly with claimants and agents. State Farm Insurance Adjusters evaluate damages, inspect properties, and determine claim payouts. While both roles work within the insurance industry and require similar credentials, Claims roles focus on processing claims, whereas Adjusters focus on damage assessment and valuation.

What is a State Farm claims?

State Farm claims refer to the process of reporting and resolving an incident covered by an insurance policy with State Farm, such as auto, home, or renters insurance. When you experience a loss or damage that is insured, you file a claim with State Farm to request financial compensation or repairs. The claims process typically involves providing details about the incident, submitting documentation, and working with a claims adjuster who evaluates the claim and determines the settlement. State Farm strives to make the claims process straightforward and supportive for their policyholders.
What are popular job titles related to State Farm Claims jobs in Decatur, GA? For State Farm Claims jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching State Farm Claims jobs in Decatur, GA look for? The top searched job categories for State Farm Claims jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for State Farm Claims jobs? Cities near Decatur, GA with the most State Farm Claims job openings:
State Farm Claims jobs near you
Infographic showing various State Farm Claims job openings in Decatur, GA as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $49,882 per year, or $24 per hour.

Account Manager - State Farm Agent Team Member

Amber Murrell - State Farm Agent

Atlanta, GA • On-site

$80K - $100K/yr

Full-time

Medical, PTO

Posted 7 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of seven. Before becoming an agent, I worked in State Farm Claims, where I developed a passion for helping customers and protecting what matters most. I'm a graduate of Auburn University and Capella University, where I earned both my bachelor's and master's degrees. I also ran track at Auburn and love traveling, seeking new adventures, and even skydived in Dubai!
Serving my community is incredibly important to me. I'm an active member of Alpha Kappa Alpha (AKA), involved with my local church, and passionate about giving back through service and community involvement.
Our agency offers health benefits, PTO, vacation, sick leave, and mental health days, along with work-from-home opportunities based on performance. We also provide ongoing training, professional development, and excellent opportunities for career growth.
Our culture is young, energetic, competitive, and focused on winning together. We're proud to be ranked #11 in the country for Life Insurance, and I'm looking for dedicated, ambitious, and hardworking individuals who are eager to grow professionally and be part of a high-performing team.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Amber Murrell - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.