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Licensed Personal Lines Insurance Agent

Opportunities at their Indiana and Duncansville, PA offices!

Our Client, a local, awarding winning, independent Insurance Agency, is seeking a professional, outgoing, dedicated, and client focused, Personal Lines Agent / Customer Service Representative to join their fast-growing team.

The Personal Lines Insurance Agent / Customer Service Representative is responsible for the production of new insurance sales, specifically homeowner, auto, and/or personal lines insurance. The Agent is the initial point of contact for prospects and policyholders on all products and coverages.

Overview of Responsibilities:

• Develop and pursue sales opportunities by initiating cross-sales calls and pursuing leads while servicing new and existing Personal Lines Client Accounts
• Respond to customer questions, amending policies, explaining available services and products, and providing information on insurance pricing

• Customize insurance packages to suit individual customers’ needs and requirements
• Obtain prospects and actively pursue and create interest by telephone calls, emails, writing letters, or making personal visits
• Call on new business, discuss existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals
• Manage the sales cycle from start to finish through active listening, negotiation, and closing new business as well as providing quotes, premiums, and comparing rates
• Develop and promote strong relationships with prospects and clients to generate new business
• Collaborate with new clients to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary
• Conduct a policy review and engages with probing questions to develop a thorough understanding of the clients’ needs and recommend coverages
• Perform administrative duties as needed such as answering phones, taking payments, documenting in agency’s management system, greeting visitors, etc.

Qualifications:

• PA Property & Casualty license preferred, if currently studying must have ability to take test in next few weeks
• PA Life, Accident and Health Licenses and /or Commercial line experience a plus! Must be willing to obtain Life, Accident and Health Licenses
• Experience in Insurance is preferred, Benefits and Health Insurance knowledge is helpful

• Organized, detail-oriented, & initiative-taker who can multitask in fast-paced dynamic environment
• Proficient with MS Office, general computer skills, and ability to learn and continuously improve technical skills
• Ability to work with multiple computer applications and demonstrate speed, accuracy, and attention to detail
• Demonstrate strong customer focus with ability and tact to manage difficult customer interactions
• Proactive problem solver, able to solve complex problems without direct supervision
• Positive Collaborator! Gets along with everyone and making teamwork and unity a priority
• Strong ethical values, excellent work ethics, honesty, and integrity
• Strong negotiation skills; Persistent with strong follow-through and follow-up
• Good listener: ability to hear, understand, and communicate complex business challenges
• Possess excellent math and reading skills to accurately perform simple tasks and calculations
• Connections within the local communities and independently involved in the local community preferred
• Participate in courses for insurance/sales skills. Maintain current knowledge of underwriting requirements of carriers. Keep current with industry trends by reading appropriate journals and company bulletins
• Must be able to pass a Criminal and Credit Background Check

Schedule and Compensation Overview:

· Monday - Friday 8:30am to 5:00pm

· Hourly position – pay based on current PA insurance licenses and experience

· Agency is aggressively growing. Monthly and Quarterly bonuses!

· Commission for production and profitability of sales

· Healthcare: 80% Agency paid UPMC health insurance or monthly Health Stipend

· Matching Simple IRA

· Paid time off and holiday pay

· AD&D - Life Insurance Long & Short-Term Disability (100% Agency Paid)

· Education Assistance

All postings listed by DBD Staffing are direct hire job opportunities.

DBD does not offer temporary staffing.

We assist hiring teams by advertising, searching, and pre-screening candidates.