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Temporary Amazon Quality Assurance Jobs (NOW HIRING)

Role : IVR QA with Cyara Location : Dallas,TX or St Louis,MO (hybrid) C2C or W2 Note : Inperson ... Validate Amazon Connect contact flows, queues, routing profiles, prompts, Lambda integrations, and ...

... Temp-to-Hire. In addition, our industry expertise and knowledge within financial services ... Quality Assurance Job Location: New York, NY Job Type: Permanent Full Time Description: * A strong ...

About this job As a iCrossing QA Lead, you'll lead a test team consisting of manual and automation engineers for one of our biggest clients. You will have an opportunity to lead a QA team and the QA ...

About this job As a iCrossing QA Lead, you'll lead a test team consisting of manual and automation engineers for one of our biggest clients. You will have an opportunity to lead a QA team and the QA ...

About this job As a iCrossing QA Lead, you'll lead a test team consisting of manual and automation engineers for one of our biggest clients. You will have an opportunity to lead a QA team and the QA ...

About this job As a iCrossing QA Lead, you'll lead a test team consisting of manual and automation engineers for one of our biggest clients. You will have an opportunity to lead a QA team and the QA ...

About this job As a iCrossing QA Lead, you'll lead a test team consisting of manual and automation engineers for one of our biggest clients. You will have an opportunity to lead a QA team and the QA ...

About this job As a iCrossing QA Lead, you'll lead a test team consisting of manual and automation engineers for one of our biggest clients. You will have an opportunity to lead a QA team and the QA ...

Quality Assurance Inspector This role focuses on performing in-process and final visual inspections ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

About this job As a iCrossing QA Lead, you'll lead a test team consisting of manual and automation engineers for one of our biggest clients. You will have an opportunity to lead a QA team and the QA ...

QUALITY ASSURANCE SUPERVISOR IN SAN BERNARDINO, CA Accurate Personnel is hiring immediately for a ... Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our ...

QA Lead

Tampa, FL · On-site

A full range of products is available at DrinkCirkul.com, and Cirkul is also sold by Amazon, Costco ... As a QA Lead for Cirkul you will provide hands-on quality measurements and leadership in a high ...

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Temporary Amazon Quality Assurance information

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$43

How much do temporary amazon quality assurance jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for temporary amazon quality assurance in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.28 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Amazon Quality Assurance jobs?

The most popular types of Amazon Quality Assurance jobs are:

Infographic showing various Temporary Amazon Quality Assurance job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,237 per year, or $23.2 per hour.

IVR QA with Cyara

Headway Tek Inc

Dallas, TX • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Role : IVR QA with Cyara

Location : Dallas,TX or St Louis,MO (hybrid)

C2C or W2

Note : Inperson interview at New york,NY,10018 on 13th Aug

We are seeking an experienced Quality Assurance Engineer to lead the testing and automation of a cloud-based contact center solution built on Amazon Connect. The ideal candidate has strong experience testing IVR applications, creating automated test suites using Cyara, and developing custom automation frameworks using Node.js.

This role will work closely with Product Managers, Developers, Business Analysts, and DevOps teams to ensure high-quality releases across multiple environments throughout the software development lifecycle.

Key Responsibilities

  • Design, develop, and execute comprehensive test strategies for Amazon Connect IVR and contact center applications.
  • Build and maintain automated IVR regression and functional test suites using Cyara.
  • Develop and enhance custom automation frameworks using Node.js.
  • Validate Amazon Connect contact flows, queues, routing profiles, prompts, Lambda integrations, and Amazon Lex bots.
  • Test customer authentication, self-service workflows, transfers, callbacks, error handling, and exception scenarios.
  • Validate integrations with AWS Lambda, REST APIs, CRM platforms, and backend services.
  • Execute smoke, functional, regression, integration, and end-to-end testing across Dev, QA, UAT, and Production environments.
  • Analyze test failures, identify root causes, and collaborate with development teams to resolve defects.
  • Create and maintain reusable automated test scripts and test data.
  • Participate in sprint planning, backlog refinement, and release planning activities.
  • Track defects using Jira and provide detailed reporting on testing progress, risks, and quality metrics.
  • Support CI/CD pipelines by integrating automated tests into deployment workflows.
  • Continuously improve automation coverage, testing efficiency, and release quality.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
  • 5+ years of software quality assurance experience.
  • 3+ years of IVR or contact center testing experience.
  • Hands-on experience testing Amazon Connect solutions.
  • Strong experience creating automated IVR test scripts using Cyara.
  • Experience developing automation frameworks using Node.js.
  • Experience testing REST APIs using Postman or similar tools.
  • Strong understanding of Agile/Scrum development methodologies.
  • Experience using Jira and test management tools.
  • Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications

  • Experience testing Amazon Lex conversational bots.
  • Experience validating AWS Lambda functions.
  • Familiarity with AWS services such as S3, CloudWatch, IAM, API Gateway, and EventBridge.
  • Experience with GitHub and CI/CD pipelines.
  • Experience using Playwright, Selenium, or similar web automation tools.
  • Knowledge of contact center KPIs and customer journey testing.
  • AWS Cloud Practitioner or AWS Developer certification is a plus.
  • Cyara certification is a plus.

Key Competencies

  • IVR and contact center testing
  • Test automation architecture
  • Root cause analysis
  • Defect management
  • Quality mindset
  • Problem solving
  • Collaboration across cross-functional teams
  • Continuous improvement
  • Strong verbal and written communication