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Customer Service Assistant - Temp

Job Number: 778

Salary: $18.00 - $20.00

Department/Office: Clerk & Recorder's Office

Division: Elections

Location: 5334 S. Prince St., Littleton, CO, 80120

Job Type : Temporary

Posting Date: 09/04/2026

Closing Date: 10/04/2026

The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we're here for our neighbors on their best days-and their worst. We share our residents' goals of preserving our quality of life and strive to be the place we're proud to call home.

NOTE: This assignment is expected to begin the week of October 12 and conclude Tuesday, November 3. Though flexible, the position is expected to work approximately 4 hours per day, 4 days per week.

GENERAL DESCRIPTION OF JOB:

This is a part-time, temporary position responsible for supporting the daily operations of the Voter Services Team in the Elections Division of the Arapahoe County Clerk and Recorder's Office. This position is responsible for providing excellent customer service to voters and prospective voters. Hours and duration of assignment may vary.

DUTIES:

CUSTOMER SERVICE DUTIES:

• Assist customers in person and by telephone by providing specific, complete, and accurate information.

• Work with voters in a professional and tactful manner to resolve complaints or concerns.

SUPERVISION RECEIVED:

• Receives immediate supervision from the Voter Service Manager. May receive supervision from additional members of the county Elections Division.

REQUIREMENTS:

Skills, Abilities, and Competencies:

• Effective verbal communication skills.

• Aptitude to learn the elections database, process, and equipment.

• Ability to multi-task calmly and adapt to changing environments.

• Ability to adhere to a dependable schedule.

• Ability to maintain a positive and professional demeanor.

• Ability to follow instructions from Elections staff.

• Ability to exercise tact and discretion in handling confidential information.

• Ability to accept responsibility for own actions and work product.

Behavioral Competencies (these are required for all positions at ACG):

• Accountability

• Accessibility

• Inclusivity

• Integrity

Education and Experience:

• High School or GED required

• Elections experience ideal.

• Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.

Preferred Education and Experience:

• At least one year of customer service experience

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable background check.

WORK ENVIRONMENT:

• Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:

The following are some of the physical demands commonly associated with this position.

• Spends 70% of the time sitting and 30% of the time either standing or walking.

• Occasionally lifts, carries, pulls or pushes up to 20 pounds.

• Uses cart, dolly, or other equipment to carry in excess of 25 pounds.

• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches.

• Verbal and auditory capacity enabling interpersonal communication through automated devices such as telephones.

• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.

Below, please list any special physical demands associated with this position. For instance, exposure to hazardous environments, blood borne pathogens, extreme heat/cold, use of power equipment or machinery, wearing of PPE (personal protective equipment).

• NA

Definitions:

• Occasionally: Activity exists less than 1/3 of the time.

• Frequently: Activity exists between 1/3 and 2/3 of the time.

• Constantly: Activity exists more than 2/3 of the time.

** Arapahoe County does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation or any other status protected under the law. It is our intention that all qualified applicants be given equal opportunity in any term, condition, or privilege of employment and that selection decisions are based on job-related factors. Arapahoe County is committed to making employment accessible to persons with disabilities.

** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Employee Benefits Summary Brochure (https://files.arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Benefit_Summary.pdf)

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