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Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Epic Willow Principal Trainer.

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NOTE- THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES/NO C2C/1099

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: Epic Willow Principal Trainer (Job id – 3318297)

Location: York PA 17402 (100% REMOTE)

Duration: 6 Months + Strong Possibility of Extension

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Certifications – Required

• Willow Inpatient Principal Trainer
• Willow Ambulatory Principal Trainer
• Training Environment Build (TED)

Preferred Additional Experience

• Willow Inventory
• Specialty Pharmacy
• Articulate for eLearning development

Job Summary

The Epic Willow Principal Trainer serves as the primary instructional designer and training environment builder for the organization's Epic Willow pharmacy application. This role is responsible for achieving an in-depth understanding of pharmacy software modules, hospital policies, and operational workflows to create tailored learning pathways for clinical and non-clinical users. The Principal Trainer develops environment and, manages the Epic Master Training (MST) environment, and manages the Credentialed Trainer (CT) program to support go-lives, upgrades, and optimization initiatives.

Key Responsibilities

• Curriculum & Content Development
• Design and develop comprehensive training programs and learning pathways tailored to various pharmacy roles (Inpatient, Ambulatory, and Technicians) using adult learning principles.
• Create instructional materials, including structured lesson plans, training manuals, quick-start guides, tip sheets, and interactive e-learning modules.
• Review and update curriculum regularly to ensure training documentation matches current system build and actual clinical workflows.
• Training Environment Management
• Build, configure, and maintain the Epic Master Training (MST) environment to ensure it accurately mirrors the live production environment.
• Refresh and test patient data within the training environment, creating simulated clinical and medication-dispensing scenarios.
• Troubleshoot complex environment issues and rebuild training patients or records following system upgrades or code fixes.
• Program Leadership & Execution
• Lead and manage the Credentialed Trainer (CT) program, including training, mentoring, and evaluating CTs to ensure classroom instruction quality.
• Coordinate training schedules and course logistics alongside training leadership and application project managers.
• Conduct high-level training classes for super-users, pharmacy managers, and provider groups as necessary.
• Collaboration & System Optimization
• Partner with Epic Willow Application Analysts to understand system design changes and identify areas where end-user competence can be improved.
• Analyze end-user performance data and support tickets to design targeted refresher courses or workflow optimizations.
• Participate in system upgrade reviews, testing new application enhancements and developing implementation training plans.

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Bhupesh Khurana

Lead Technical Recruiter

Email – bkhurana@ameritconsulting.com

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws