ZipRecruiter

Log In

1

Temp Debt Collection Call Center Jobs in Utah (NOW HIRING)

TEKsystems

Annual Enrollment Rep. - Onsite

Murray, UT

$21/hr

No aggressive sales quotas or strict call center metrics * Opportunity to gain valuable healthcare ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Republic Services

Customer Care Specialist

Layton, UT · On-site

$15.50 - $20.50/hr

D. * Minimum of 2 years of experience providing service in a call center or customer service ... Although we operate across North America, the collection, recycling, treatment, or disposal of ...

Republic Services

Customer Care Specialist

Layton, UT · On-site

$15.50 - $20.50/hr

D. * Minimum of 2 years of experience providing service in a call center or customer service ... Although we operate across North America, the collection, recycling, treatment, or disposal of ...

Republic Services

Customer Care Specialist

Layton, UT · On-site

$15.50 - $20.50/hr

D. * Minimum of 2 years of experience providing service in a call center or customer service ... Although we operate across North America, the collection, recycling, treatment, or disposal of ...

SoFi

Senior Dialer Analyst

Cottonwood Heights, UT

Experience working in a fast paced, collections call center environment * Some knowledge of outbound collection regulations and rules (FDCPA Reg F, TCPA, & State laws) * Proven ability to analyze ...

Bertelsmann

Service Delivery Representative

West Jordan, UT · On-site

$14.50 - $18.75/hr

Disclosure requirements pertaining to the collection of your personal data: Responsible for processing the information provided in your application is the company specified in the job advertisement ...

previous page

Showing results 41-60

All JobsDebt Collection Call Center JobsTemp Debt Collection Call Center JobsTemp Debt Collection Call Center Jobs in Utah

Temp Debt Collection Call Center information

What is a temp debt collection call center?

A Temp Debt Collection Call Center job involves working as a temporary employee at a call center that contacts individuals or businesses to collect payments on overdue accounts or debts. Employees in this role are responsible for making outbound calls, negotiating payment plans, updating account information, and following compliance guidelines. These positions typically require strong communication skills, the ability to handle difficult conversations, and familiarity with relevant laws such as the Fair Debt Collection Practices Act (FDCPA). Temporary assignments may last from a few weeks to several months, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a temp debt collection call center representative?

To thrive as a Temp Debt Collection Call Center representative, you need strong negotiation skills, knowledge of debt collection regulations, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office tools is essential. Excellent communication, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure you can effectively recover debts while maintaining professionalism and compliance with legal standards.

What are some common challenges faced in a temp debt collection call center role, and how can they be managed effectively?

Temp debt collection call center roles often involve handling a high volume of calls and interacting with customers who may be upset or resistant to payment discussions. One major challenge is managing difficult conversations while maintaining professionalism and empathy. Effective communication skills, resilience, and the ability to follow scripts and compliance guidelines are essential. Building rapport with customers and staying calm under pressure can help navigate challenging interactions. Seeking support from supervisors and collaborating with team members can also enhance performance and job satisfaction.

What is the difference between Temp Debt Collection Call Center vs Collections Agent?

AspectTemp Debt Collection Call CenterCollections Agent
CredentialsBasic high school diploma, training providedHigh school diploma, sometimes certifications in collections
Work EnvironmentCall center setting, fast-paced, temporaryOffice or remote, client-facing, often permanent or temp
Industry UsageCommon in debt recovery firms, temporary staffingFinancial institutions, debt collection agencies

Both roles involve contacting debtors to recover payments, often requiring similar skills and training. The main difference lies in the employment type and work setting, with Temp Debt Collection Call Center roles being temporary and call center-based, while Collections Agents may work in permanent positions within financial institutions or agencies.

Temp Debt Collection Call Center jobs near you

Customer Service Representative (6-month Contract - Sep Start)

Collective Health

Lehi, UT • Hybrid

$15 - $20.50/hr

Contractor

Medical

Re-posted 16 days ago

Key responsibilities

  • Respond to high-volume Tier 1 member inquiries via phone and email to help members understand, navigate, and pay for healthcare benefits.

  • Support members by guiding them through their health benefits, answering account questions, and assisting with healthcare navigation.

  • Deliver a positive customer service experience while maintaining professionalism and empathy in a fast-paced environment.

Collective Health rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

206th of 500 rated business services

Job description

Start Date: September 8, 2026
End Date: February 26, 2027 

Training shift:  8am-5pm MT (first 4 weeks)
Post-training shifts: 9:30am - 6pm / 10am - 6:30pm / 10:30am - 7pm MT

Location: Hybrid at our Lehi, UT office (2 days/week in office - Mondays & Tuesdays)

Collective Health is seeking passionate, temporary Member Advocate Contractors to join our Customer Experience team in Lehi, UT! If you love helping people and thrive in a customer service environment, this role is for you. At Collective Health, we believe Healthcare should be simple, accessible, and technology-driven. But moreover, we believe healthcare should be grounded by the people that it serves. We're looking for motivated individuals ready to elevate our member experience.

As a Member Advocate Contractor, you'll be the first point of contact to Collective Health members. You will respond to high-volume, Tier 1 inquiries, guiding members through their new health benefits, answering account questions, and helping them navigate their benefits with ease.

What you'll do:
  • Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support 
  • Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
  • Deliver a consistently positive customer service experience, treating every call and email as a chance to make someone's day a little easier
  • Support and cultivate office culture that aligns with Collective Health values and incorporates the outstanding aspects of the team
  • Reporting into a Team Lead, this will be an essential role at Collective Health
Your skills include:
  • Have a want to help others with healthcare situations and have a resiliency mindset that can consistently create empathy with each and every one of our members
  • Have outstanding interpersonal communication skills, both written and verbal, and will use this to navigate sophisticated and moving member inquiries
  • You have the ability to adapt well in a fast-paced high volume environment to deliver personalized and eloquent member service
  • Ability to learn new software programs and adapt quickly to new processes 
  • You are technologically savvy 
  • Maintain composure and compassion when balancing a high volume of tasks
Nice to have:
  • 1+ years of experience in a fast paced work environment 
  • 1+ years experience in customer service at a call center or another people-facing setting
  • Bilingual (English/Spanish) is a plus
  • Prior healthcare experience 
  • Bachelor's or Associate's degree
Pay Transparency Statement

This is a hybrid contract position based out of our Lehi, UT office. Hybrid contractors are expected to be in the office two days per week (Lehi, UT).

What Collective Health employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply