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Temp Debt Collection Call Center Jobs in Utah (NOW HIRING)

TEKsystems

Collections Specialist

Midvale, UT · On-site

$21/hr

Call Center Representative * Account Resolution Specialist * Recovery Specialist Benefits Eligible ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

TEKsystems

Collections Specialist

Midvale, UT

$21/hr

Call Center Representative * Account Resolution Specialist * Recovery Specialist Benefits Eligible ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

TEKsystems

Annual Enrollment Rep. - Onsite

Murray, UT

$21/hr

No aggressive sales quotas or strict call center metrics * Opportunity to gain valuable healthcare ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

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All JobsDebt Collection Call Center JobsTemp Debt Collection Call Center JobsTemp Debt Collection Call Center Jobs in Utah

Temp Debt Collection Call Center information

What is a temp debt collection call center?

A Temp Debt Collection Call Center job involves working as a temporary employee at a call center that contacts individuals or businesses to collect payments on overdue accounts or debts. Employees in this role are responsible for making outbound calls, negotiating payment plans, updating account information, and following compliance guidelines. These positions typically require strong communication skills, the ability to handle difficult conversations, and familiarity with relevant laws such as the Fair Debt Collection Practices Act (FDCPA). Temporary assignments may last from a few weeks to several months, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a temp debt collection call center representative?

To thrive as a Temp Debt Collection Call Center representative, you need strong negotiation skills, knowledge of debt collection regulations, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office tools is essential. Excellent communication, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure you can effectively recover debts while maintaining professionalism and compliance with legal standards.

What are some common challenges faced in a temp debt collection call center role, and how can they be managed effectively?

Temp debt collection call center roles often involve handling a high volume of calls and interacting with customers who may be upset or resistant to payment discussions. One major challenge is managing difficult conversations while maintaining professionalism and empathy. Effective communication skills, resilience, and the ability to follow scripts and compliance guidelines are essential. Building rapport with customers and staying calm under pressure can help navigate challenging interactions. Seeking support from supervisors and collaborating with team members can also enhance performance and job satisfaction.

What is the difference between Temp Debt Collection Call Center vs Collections Agent?

AspectTemp Debt Collection Call CenterCollections Agent
CredentialsBasic high school diploma, training providedHigh school diploma, sometimes certifications in collections
Work EnvironmentCall center setting, fast-paced, temporaryOffice or remote, client-facing, often permanent or temp
Industry UsageCommon in debt recovery firms, temporary staffingFinancial institutions, debt collection agencies

Both roles involve contacting debtors to recover payments, often requiring similar skills and training. The main difference lies in the employment type and work setting, with Temp Debt Collection Call Center roles being temporary and call center-based, while Collections Agents may work in permanent positions within financial institutions or agencies.

Temp Debt Collection Call Center jobs near you

RN Transfer Center - relocation to Flagstaff, Arizona

Northern Arizona Healthcare Corporation

Ogden, UT • On-site

$38.32 - $57.48/hr

Full-time

Re-posted 6 days ago

Northern Arizona Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

90th of 898 rated healthcare providers

Job description

Overview

The RN Transfer Center, under the supervision of the Director and/or Clinical Manager, is responsible for facilitating admissions/transfers to and within NAH. S/he maintains the Physician Referral Line service to provide timely access to area specialists as needed. S/he will direct, delegate, and coordinate the process needed for patient access NAH. S/he follows accepted nursing practice, policy, and procedures. S/he performs procedures that are within the scope of department and nursing practice. S/he seeks assistance and support when necessary, assists in data collection, and facilitates admissions or transfer of patients for patient care. Maintains accountability for own practice and those functions s/he delegates. Within a specified work period, plans and coordinates patient placement and physician consults.


Responsibilities

Administrative
* Updates Daily Bed Poll in accordance with Emergency Management Systems.

* Clerical duties to include: use of computer systems and applications, faxing, scanning, printing, etc.

* Assists with ensuring the physician on call roster is kept up-to-date.
Patient Care
* Obtains pertinent medical history and information from referring physician.

* Prioritizes and problem solves to meet changes in patient needs with regard to admission/transfer/resource availability.

* Makes appropriate specialist referrals per the Single Provider Acceptance policy.

* Collaborates with House Supervisor to ensure the level of care and resources are available for patient acceptance.

* Communicates with referring facilities regarding updates, changes, transport, etc.

* Coordinates wait and return visits.
Data/Reporting
* Ensures that data entry into Cerner applications, and Transfer Center software is accurate and timely.

* Completes a thorough and timely record of all admissions and transfers

* Reports hospital deaths to the PBX operator and House Supervisor, per FMC policy.

* Assists in data collection and reporting as needed.

* Responsible for sending out inpatient STEMI alerts in a timely manner.
Bed Placement
* Collaborates with the House Supervisor in the placement or transfer of patients.

* Makes appropriate admission status assignments, taking into account diagnostic tests, labs, etc.

Compliance/Safety
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

* Completes all company mandatory modules and required job-specific training in the specified time frame.

* Responsible for reporting any safety-related incident in a timely fashion through the Vigilanz tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Adheres to regulatory and organizational standards, to include policies and procedures.


Qualifications


Education:

Graduate of accredited School of Nursing- Required

BSN- Preferred


Certification & Licensures:

Active, unrestricted, Arizona RN License or valid, participating compact license- Required

BLS (American Heart Association)- Required


Experience:

Three years acute care experience- Required

Call center/Transfer Center experience- Preferred

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

What Northern Arizona Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Northern Arizona Healthcare logo

About Northern Arizona Healthcare

Sourced by ZipRecruiter

Northern Arizona Healthcare (NAH) is a preeminent health service provider headquartered in Flagstaff, Arizona, US. Founded on an unwavering commitment to deliver compassionate, world-class care, NAH is a key player in the healthcare industry. The key services include cardiology, oncology, emergency services, surgery, women's health services, among others. With operations established over a century ago, it started serving the community in Flagstaff since 1911 before expanding to other locations. NAH's mission lodges the cornerstone that every individual should have access to top-quality, cost-effective health care. NAH's achievements range from national recognitions in patient safety to infrastructure development, like the opening of the new Children’s Health Center, highlighting their commitment to toddler health.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Flagstaff, AZ, US

Year founded

1936

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