ZipRecruiter

Log In

1

Temp Customer Service Representative ~ Jobs in Springfield, MA

Direct Hire Global

Be Seen First

Customer Service Representative

Agawam, MA · On-site

$22 - $25/hr

The Customer Service Representative will manage a medium volume of customer inquiries daily ... Specializing in Direct Placement and Temp-Hire placement we know that the end result will be a ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

Our Customer Service Representatives deliver exceptional service to our callers, which include travelers and our extensive travel advisor community. Interested in this role, but don't have Customer ...

Allied Printing

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative One Allied Way Manchester, CT Allied Printing Services, Inc. where our customers come first! Allied Printing Services Inc. is a family-ran, full-service commercial and ...

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

U-Haul

Customer Service Representative

Springfield, MA · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

next page

Showing results 1-20

All JobsCustomer Service Representative ~ JobsTemp Customer Service Representative ~ JobsTemp Customer Service Representative ~ Jobs in Springfield, MA

Temp Customer Service Representative information

See Springfield, MA salary details

$9

$18

$26

How much do temp customer service representative ~ jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for temp customer service representative ~ in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temp Customer Service Representative, and why are they important?

To thrive as a Temp Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, adaptability, and a positive attitude help you handle diverse customer interactions and resolve issues efficiently. These skills ensure customer satisfaction, efficient service, and smooth operations in a fast-paced, temporary work environment.

What is a Temp Customer Service Representative?

A Temp Customer Service Representative is a customer service professional hired for a temporary period, often to help cover busy seasons, special projects, or employee absences. Their main responsibility is to assist customers by answering questions, resolving issues, and providing information about products or services. Temporary roles can last from a few weeks to several months, depending on the employer's needs. This position typically requires strong communication skills, basic computer proficiency, and the ability to quickly learn company procedures. Temp customer service representatives may work in person, over the phone, or via online chat and email.

What are some common challenges faced by Temp Customer Service Representatives, and how can they be addressed?

Temp Customer Service Representatives often encounter challenges such as quickly adapting to new company systems, understanding a variety of products or services, and building rapport with customers in a short period. To overcome these, it’s helpful to proactively ask questions during training, take detailed notes, and leverage available resources or team members when unfamiliar situations arise. Maintaining a positive attitude and demonstrating flexibility can also help temp representatives integrate smoothly into the team while delivering excellent customer service.

What is the difference between Temp Customer Service Representative ~ vs Customer Service Associate?

AspectTemp Customer Service Representative ~Customer Service Associate
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; basic communication skills
Work EnvironmentTemporary assignments in call centers, retail, or office settingsPermanent or long-term positions in retail, call centers, or service industries
Employer UsageUsed by staffing agencies for short-term coverageEmployed directly by companies or as permanent staff
Search/Comparison IntentOften compared for temporary vs permanent roles in customer serviceCompared for career stability and growth opportunities

The Temp Customer Service Representative ~ typically works on short-term assignments with minimal credentials, focusing on providing customer support in various settings. Customer Service Associates usually hold permanent roles with similar skills but offer more stability and potential for advancement. The main difference lies in employment type and duration, with temp roles being temporary and associate roles often permanent.

What are popular job titles related to Temp Customer Service Representative ~ jobs in Springfield, MA? For Temp Customer Service Representative ~ jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Temp Customer Service Representative ~ jobs in Springfield, MA look for? The top searched job categories for Temp Customer Service Representative ~ jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Temp Customer Service Representative ~ jobs? Cities near Springfield, MA with the most Temp Customer Service Representative ~ job openings:
Temp Customer Service Representative jobs near you
Infographic showing various Temp Customer Service Representative ~ job openings in Springfield, MA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.
Customer Service Representative

Customer Service Representative

Direct Hire Global

Agawam, MA • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

The Customer Service Representative will manage a medium volume of customer inquiries daily, addressing billing questions and product support issues. This role demands strong organizational skills, proficiency in MS Office, and the ability to provide timely, effective solutions to enhance customer satisfaction.

Responsibilities

  • Interact with customers via calls
  • Resolve issues related to billing and product support
  • Process orders accurately and efficiently
  • Handle customer complaints with professionalism
  • Provide comprehensive customer support and assistance
  • Maintain accurate data entry and records

Preferred Qualifications

  • 2+ years of customer service experience
  • High school diploma or equivalent
  • Strong communication and active listening skills
  • Effective problem-solving and multitasking abilities
  • Proficient in data entry and MS Office
  • Demonstrated organizational skills

Company Description

Direct Hire Global offers each specific applicant an opportunity to express their talents, skills and knowledge. Our goal is to find the right fit that best suit you and your family's needs. Specializing in Direct Placement and Temp-Hire placement we know that the end result will be a lasting career full of opportunities. "We are placing great people with great companies."