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Temp Customer Service Representative ~ Jobs in Springfield, MA

TransCore

Customer Service Representative

Ludlow, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

U-Haul

Customer Service Representative

Chicopee, MA · On-site

$15 - $16/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

Our Customer Service Representatives deliver exceptional service to our callers, which include travelers and our extensive travel advisor community. Interested in this role, but don't have Customer ...

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

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All JobsCustomer Service Representative ~ JobsTemp Customer Service Representative ~ JobsTemp Customer Service Representative ~ Jobs in Springfield, MA

Temp Customer Service Representative information

See Springfield, MA salary details

$9

$18

$26

How much do temp customer service representative ~ jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for temp customer service representative ~ in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Temp Customer Service Representative ~ vs Customer Service Associate?

AspectTemp Customer Service Representative ~Customer Service Associate
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; basic communication skills
Work EnvironmentTemporary assignments in call centers, retail, or office settingsPermanent or long-term positions in retail, call centers, or service industries
Employer UsageUsed by staffing agencies for short-term coverageEmployed directly by companies or as permanent staff
Search/Comparison IntentOften compared for temporary vs permanent roles in customer serviceCompared for career stability and growth opportunities

The Temp Customer Service Representative ~ typically works on short-term assignments with minimal credentials, focusing on providing customer support in various settings. Customer Service Associates usually hold permanent roles with similar skills but offer more stability and potential for advancement. The main difference lies in employment type and duration, with temp roles being temporary and associate roles often permanent.

What cities near Springfield, MA are hiring for Temp Customer Service Representative ~ jobs? Cities near Springfield, MA with the most Temp Customer Service Representative ~ job openings:
Temp Customer Service Representative jobs near you
Infographic showing various Temp Customer Service Representative ~ job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Customer Service Representative

TransCore

Ludlow, MA • On-site

$16.50 - $20/hr

Other

Re-posted 3 days ago

TransCore rating

6.5

Company rating: 6.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

132nd of 156 rated electronics manufacturers

Job description

Customer Service Representative

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts.

Job Summary: Under the direction of the Customer Service Center Supervisors, the Customer Service Representative (CSR) is the primary customer service interface for the E-ZPass MA & PAY BY PLATE MA Program.

Pay Range: $16.50 - 20/hr. based on qualifications and experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for all types of customer account maintenance.
  • Determines the accuracy of account information.
  • Ensures all required information is provided for security, processes payments, and adjustments.
  • Assists customers in understanding the E-ZPass MA & PAY BY PLATE program.
  • Ensures E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT's standards of performance.

Additional Duties that May be Required:

  • Assist at other E-ZPass MA facilities.
  • Assist in manning live sign-ups.
  • Assist with phones (inbound/outbound calls).

Required Skills:

  • Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.
  • Minimum of one year of customer service and data entry experience.
  • Adapt quickly, efficiently, and positively to various projects assigned.
  • Works well in a fast-paced, multi-task environment.
  • Must remain professional under every circumstance with customers and staff members.
  • Must maintain a good attendance record.

Education: High school diploma or equivalent preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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