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Temp Customer Service Representative ~ Jobs in Rochester, MN

Description The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide ...

Customer Service

Zumbrota, MN · On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

Guest Service Representative

Rochester, MN · On-site

$13.75 - $16.75/hr

Guest Services Representative The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities ...

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include ...

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Temp Customer Service Representative information

See Rochester, MN salary details

$10

$19

$27

How much do temp customer service representative ~ jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for temp customer service representative ~ in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temp Customer Service Representative, and why are they important?

To thrive as a Temp Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, adaptability, and a positive attitude help you handle diverse customer interactions and resolve issues efficiently. These skills ensure customer satisfaction, efficient service, and smooth operations in a fast-paced, temporary work environment.

What is a Temp Customer Service Representative?

A Temp Customer Service Representative is a customer service professional hired for a temporary period, often to help cover busy seasons, special projects, or employee absences. Their main responsibility is to assist customers by answering questions, resolving issues, and providing information about products or services. Temporary roles can last from a few weeks to several months, depending on the employer's needs. This position typically requires strong communication skills, basic computer proficiency, and the ability to quickly learn company procedures. Temp customer service representatives may work in person, over the phone, or via online chat and email.

What are some common challenges faced by Temp Customer Service Representatives, and how can they be addressed?

Temp Customer Service Representatives often encounter challenges such as quickly adapting to new company systems, understanding a variety of products or services, and building rapport with customers in a short period. To overcome these, it’s helpful to proactively ask questions during training, take detailed notes, and leverage available resources or team members when unfamiliar situations arise. Maintaining a positive attitude and demonstrating flexibility can also help temp representatives integrate smoothly into the team while delivering excellent customer service.

What is the difference between Temp Customer Service Representative ~ vs Customer Service Associate?

AspectTemp Customer Service Representative ~Customer Service Associate
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; basic communication skills
Work EnvironmentTemporary assignments in call centers, retail, or office settingsPermanent or long-term positions in retail, call centers, or service industries
Employer UsageUsed by staffing agencies for short-term coverageEmployed directly by companies or as permanent staff
Search/Comparison IntentOften compared for temporary vs permanent roles in customer serviceCompared for career stability and growth opportunities

The Temp Customer Service Representative ~ typically works on short-term assignments with minimal credentials, focusing on providing customer support in various settings. Customer Service Associates usually hold permanent roles with similar skills but offer more stability and potential for advancement. The main difference lies in employment type and duration, with temp roles being temporary and associate roles often permanent.

What are the most commonly searched types of Customer Service Representative ~ jobs in Rochester, MN? The most popular types of Customer Service Representative ~ jobs in Rochester, MN are:
What are popular job titles related to Temp Customer Service Representative ~ jobs in Rochester, MN? For Temp Customer Service Representative ~ jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Temp Customer Service Representative ~ jobs in Rochester, MN look for? The top searched job categories for Temp Customer Service Representative ~ jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Temp Customer Service Representative ~ jobs? Cities near Rochester, MN with the most Temp Customer Service Representative ~ job openings:
Customer Service

$20 - $25/hr

Other

Posted 4 days ago


Job description

Description

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional customer service resolving customer issues effectively while working in a fast-paced, high-volume environment.


Essential Duties & Responsibilities:


Takes incoming calls and make outbound calls to and from customers to address and resolve requests and concerns such as warranty questions, return good authorizations, call tags, etc.

Create and maintain various internal Company reports including sales spreadsheets, returns, international documents required for shipping, UPS tracking, and others.

Examine records and related documents and correspondence to effectively address questions or concerns. Follow up with Customers to assure satisfaction and resolution.

Communicate with other departments such as Shipping/Receiving, Accounting, and Purchasing as needed to address customer questions, requests, or complaints.

Exercises discretion and judgment and draws on detailed understanding of the company's policies and practices in resolving customer issues.

Requirements

Preferred Education and Experience:


High school diploma or equivalent required. Some college coursework preferred.

1+ year experience in a customer service role for a medium or large size corporation 

Proficiency using Microsoft Office products including Excel, Outlook and Word.

Experience with Great Plains a plus.

Knowledge and Personal Attributes:


Strong organizational and communication skills, with a team orientated philosophy, and problem-solving skills.

Have extraordinary telephone etiquette and be able to communicate effectively with internal and external customers.

Strong attention to detail as well as accurate data entry skills.

Ability to prioritize and handle multiple assignments at any given time while maintaining commitment to deadlines.

Ability to understand issues and make systematic and rational judgments based on relevant information.

Comfortable using the following tools on a continual basis: computer, 10 key, telephone, copier, and fax.

Ability to multitask is a must.