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Temp Customer Service Representative ~ Jobs in Rochester, MI

EPIC Fitness Group

Customer Service Representative

MI · On-site

$14.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

EPIC Fitness Group

Customer Service Representative

MI · On-site

$14.50/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

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All JobsCustomer Service Representative JobsTemp Customer Service Representative ~ JobsTemp Customer Service Representative ~ Jobs in Rochester, MI

Temp Customer Service Representative information

See Rochester, MI salary details

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$24

How much do temp customer service representative ~ jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for temp customer service representative ~ in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temp Customer Service Representative, and why are they important?

To thrive as a Temp Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, adaptability, and a positive attitude help you handle diverse customer interactions and resolve issues efficiently. These skills ensure customer satisfaction, efficient service, and smooth operations in a fast-paced, temporary work environment.

What is a Temp Customer Service Representative?

A Temp Customer Service Representative is a customer service professional hired for a temporary period, often to help cover busy seasons, special projects, or employee absences. Their main responsibility is to assist customers by answering questions, resolving issues, and providing information about products or services. Temporary roles can last from a few weeks to several months, depending on the employer's needs. This position typically requires strong communication skills, basic computer proficiency, and the ability to quickly learn company procedures. Temp customer service representatives may work in person, over the phone, or via online chat and email.

What are some common challenges faced by Temp Customer Service Representatives, and how can they be addressed?

Temp Customer Service Representatives often encounter challenges such as quickly adapting to new company systems, understanding a variety of products or services, and building rapport with customers in a short period. To overcome these, it’s helpful to proactively ask questions during training, take detailed notes, and leverage available resources or team members when unfamiliar situations arise. Maintaining a positive attitude and demonstrating flexibility can also help temp representatives integrate smoothly into the team while delivering excellent customer service.

What is the difference between Temp Customer Service Representative ~ vs Customer Service Associate?

AspectTemp Customer Service Representative ~Customer Service Associate
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; basic communication skills
Work EnvironmentTemporary assignments in call centers, retail, or office settingsPermanent or long-term positions in retail, call centers, or service industries
Employer UsageUsed by staffing agencies for short-term coverageEmployed directly by companies or as permanent staff
Search/Comparison IntentOften compared for temporary vs permanent roles in customer serviceCompared for career stability and growth opportunities

The Temp Customer Service Representative ~ typically works on short-term assignments with minimal credentials, focusing on providing customer support in various settings. Customer Service Associates usually hold permanent roles with similar skills but offer more stability and potential for advancement. The main difference lies in employment type and duration, with temp roles being temporary and associate roles often permanent.

What are popular job titles related to Temp Customer Service Representative ~ jobs in Rochester, MI? For Temp Customer Service Representative ~ jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Temp Customer Service Representative ~ jobs in Rochester, MI look for? The top searched job categories for Temp Customer Service Representative ~ jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Temp Customer Service Representative ~ jobs? Cities near Rochester, MI with the most Temp Customer Service Representative ~ job openings:
Temp Customer Service Representative jobs near you

Customer Service Representative

EPIC Fitness Group

Waterford, MI • On-site

$14.50/hr

Other

Medical, Dental, Vision, Retirement

Posted 2 days ago

Job description

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Why you should join Planet Fitness:
  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (available to eligible employees)
  • Employee Referral Bonus Program
  • This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program!
  • A sparkling clean work environment (where we all pitch in to keep the club pristine!)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)

Some of your responsibilities will include:
  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.

Qualifications and Physical Demands:
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.

What It Means to Join the Planet Fitness Team:
  • It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
  • It means being part of a company that cares about improving the health and well-being of our communities.
  • It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
  • It means encouraging professional growth and development.
  • It means creating a positive impact in our local communities through philanthropic initiatives.
  • It means being part of a brand of which you can be proud!

Equal Opportunity Employer

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