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Temp Csr Jobs in Delaware (NOW HIRING)

Nan McKay

Customer Service Rep

Newark, DE

$15.75 - $21.25/hr

Customer Service Representative SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt SUMMARY The position duties include a wide range of activities related to providing Customer service to ...

New

Sharpened Image, Inc.

Be Seen First

Customer Service Representative

Dover, DE · On-site

$16.50/hr

Our client is looking for a customer service rep in Dover, DE. Must have reliable transportation and be able to pass a comprehensive background screening. Serious inquiries only. Under the direction ...

LB Capital

Customer Service Representative

Claymont, DE · On-site

$80K/yr

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready to dominate the phones, convert leads fast, and rise to the top. Here, your drive determines your ...

Grotto Pizza

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Grotto Pizza

Customer Service Representative

Dewey Beach, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Grotto Pizza

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Grotto Pizza

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

GROTTO PIZZA INC

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel. Essential Functions: * Answer all telephone ...

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All JobsCsr JobsTemp Csr JobsTemp Csr Jobs in Delaware

Temp Csr information

What is a temp CSR?

Temp CSRs, or Temporary Customer Service Representatives, are professionals hired on a short-term basis to assist companies with customer inquiries, complaints, and support needs. They often work during busy periods, such as holidays or major company campaigns, to help manage increased customer demand. Temp CSRs perform many of the same duties as permanent staff, including answering calls, responding to emails, and resolving customer issues. Their contracts typically last from a few weeks to several months, depending on the employer's needs.

What skills and qualifications are needed to thrive as a temp CSR?

To thrive as a Temp Customer Service Representative (CSR), you need strong verbal and written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is often required. Patience, active listening, and problem-solving abilities are essential soft skills for handling diverse customer interactions. These competencies enable Temp CSRs to provide efficient support, resolve issues quickly, and contribute to positive customer experiences.

What are common challenges faced by temp CSRs, and how can they be addressed?

Temp Customer Service Representatives (CSRs) often face challenges such as quickly adapting to new systems, processes, and team cultures within a limited timeframe. They may also need to handle high call volumes or customer inquiries without the benefit of long-term familiarity with company policies. To overcome these challenges, it's helpful to proactively ask questions during training, take detailed notes, and seek feedback from supervisors or more experienced team members. Building rapport with colleagues can also facilitate a smoother transition and support effective collaboration.

What is the difference between Temp Csr vs Customer Service Representative?

AspectTemp CsrCustomer Service Representative
CredentialsTypically no formal degree required; on-the-job trainingHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentTemporary, often in call centers or retail settingsPermanent or long-term in customer service departments
Employer & Industry UsageUsed across retail, telecom, and service industries for short-term staffingCommon in various industries for ongoing customer support roles
Search & Comparison IntentOften searched for temporary roles or staffing optionsTypically searched for full-time or permanent customer service jobs

The main difference between a Temp Csr and a Customer Service Representative is the employment duration and job stability. Temp Csr roles are temporary, often used for short-term staffing needs, while Customer Service Representatives usually hold permanent positions with ongoing responsibilities. Both roles require strong communication skills, but the Temp Csr is more flexible and short-term focused.

What are the most commonly searched types of Csr jobs in Delaware?

The most popular types of Csr jobs in Delaware are:

What cities in Delaware are hiring for Temp Csr jobs?

Cities in Delaware with the most Temp Csr job openings:

Temp Csr jobs near you

Customer Service Rep

Nan McKay

Newark, DE

$15.75 - $21.25/hr

Full-time

Posted 2 days ago

New

Job description

POSITION: Customer Service Representative 

SUPERVISOR: Customer Service Supervisor 

STATUS: Non-Exempt 

SUMMARY 

The position duties include a wide range of activities related to providing Customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other stakeholders. 

SUPERVISION RECEIVED AND EXERCISED: 

Operates under the direct general supervision of a Supervisor. The Customer Service Representative exercises no supervision over other employees. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. 

  • Receive and respond accurately and professionally to customer inquiries/concerns received via telephone, email or office visit. 
  • Research and explore caller answers.
  • Identify and escalate unresolved inquiries to management. 
  • Accurately and thoroughly record all interactions in the PHA system of records; 
  • Defuse and deescalate irate customers as to ensure great customer experience. 
  • Verify and update customer information in the PHA system of record.
  • Perform data entry into SharePoint, and PHA business system. 
  • Provide excellent customer service to participants, landlords, co-workers, clients and vendors 
  • Ensure regular attendance and punctuality. 
  • Obtain certification in Housing Choice Voucher Basics within 120 days of employment. 
  • Perform duties quickly & efficiently as it’s a fast-paced environment.
  • Take in/scan/upload documents onto PHA system.
  • Perform other duties as assigned.

DESIRED QUALIFICATIONS: 

  • High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred.
  • Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service, community service, customer service and/or call center environments. 
  • Ability to communicate effectively both orally and in writing is required (bilingual English/Spanish or English/Creole preferred).
  • Strong typing and computer skills with knowledge of Microsoft Office products is required. 
  • Strong organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.

Monday-Friday 8:00AM-5:00PM

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