ZipRecruiter

Log In

1

Telus Digital Jobs in Raleigh, NC (NOW HIRING)

Telus Digital

Senior Google CX Engineer (GECX)

Durham, NC · On-site +1

$116K - $146K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

Telus Digital

Manager, Data & AI Strategy

Durham, NC · On-site

$122K - $143K/yr

Who We Are Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest ...

All JobsTelus Digital JobsTelus Digital Jobs in Raleigh, NC

Telus Digital information

See Raleigh, NC salary details

$10

$27

$64

How much do telus digital jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for telus digital in Raleigh, NC is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $30.38 per hour, depending on experience, location, and employer.

Is TELUS Digital a legit company to work for?

TELUS Digital is a reputable division of TELUS, a major telecommunications company, and is considered a legitimate employer. It offers roles in digital technology, software development, and customer experience, with standard industry benefits and hiring practices. Job seekers can review employee feedback and company reviews for additional insights.

How does collaboration typically work within the Telus Digital team, and what tools or processes are commonly used?

Collaboration at Telus Digital is highly cross-functional, with teams often composed of developers, designers, product owners, and business analysts working closely together in agile environments. Regular stand-ups, sprint planning, and retrospectives are common, fostering open communication and iterative progress. Tools like Slack, Jira, and Confluence are widely used for project management, documentation, and real-time collaboration. New hires can expect to be part of a supportive, fast-paced team culture that values transparency, feedback, and continuous improvement.

What is Telus Digital and what do they do?

Telus Digital is a division within TELUS, a Canadian telecommunications company, focused on creating and managing the company’s digital products and services. The team designs, develops, and improves digital experiences such as websites, apps, and self-serve tools for TELUS customers. Their work involves software development, user experience design, data analytics, and digital strategy to make customer interactions easier and more efficient. Telus Digital also drives innovation by adopting agile methodologies and modern technologies.

What are the key skills and qualifications needed to thrive as a Digital Specialist at Telus Digital, and why are they important?

To thrive as a Digital Specialist at Telus Digital, you need strong digital marketing, content management, and analytical skills, often supported by a degree in marketing, communications, or a related field. Familiarity with tools like Google Analytics, content management systems (CMS), and project management platforms is typically required. Collaboration, creativity, and problem-solving are standout soft skills for adapting to evolving digital strategies and working across teams. These skills and qualities drive effective digital campaigns, enhance user experiences, and ensure successful project delivery in a fast-paced digital environment.

What is the difference between Telus Digital vs Telus Network Technician?

AspectTelus DigitalTelus Network Technician
Required CredentialsBachelor's degree in IT, Computer Science, or related field; experience in digital platformsTechnical certifications (e.g., Cisco, CompTIA), technical diploma; network installation and maintenance skills
Work EnvironmentOffice-based, collaborative digital teams, project managementFieldwork, on-site network setup, troubleshooting
Employer & Industry UsageTelecommunications, digital services, customer experienceTelecommunications, infrastructure, network services

Telus Digital professionals focus on digital platform development, user experience, and online services, working primarily in office settings. In contrast, Telus Network Technicians handle network infrastructure, installation, and troubleshooting, often working in the field. Both roles are essential in the telecommunications industry but differ in skills, environment, and daily tasks.

Is IT hard to get a job at TELUS Digital?

Getting a job at TELUS Digital can be competitive, as the company looks for candidates with relevant technical skills, such as proficiency in digital tools, programming, or user experience design. Candidates often need a strong portfolio, relevant experience, and sometimes certifications to stand out during the hiring process.

What is the salary of TELUS Digital?

The salary for roles at TELUS Digital varies depending on the position, experience, and location. Entry-level positions typically start around $60,000 to $80,000 annually, while more experienced roles can earn over $100,000. Compensation may also include benefits such as health insurance and performance bonuses.

How much does TELUS pay digital analysts?

Digital analysts at TELUS typically earn an average salary ranging from $50,000 to $70,000 per year, depending on experience and location. Compensation may also include benefits such as health insurance and performance bonuses, and the role often requires proficiency in analytics tools like Google Analytics or Tableau.
What are popular job titles related to Telus Digital jobs in Raleigh, NC? For Telus Digital jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Telus Digital jobs in Raleigh, NC look for? The top searched job categories for Telus Digital jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Telus Digital jobs? Cities near Raleigh, NC with the most Telus Digital job openings:
Telus Digital jobs near you
Infographic showing various Telus Digital job openings in Raleigh, NC as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $58,058 per year, or $27.9 per hour.
Senior Google CX Engineer (GECX)

Senior Google CX Engineer (GECX)

Telus Digital

Durham, NC • On-site, Remote

$116K - $146K/yr

Full-time

Posted 14 days ago

TELUS Digital rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

94th of 213 rated it services

Job description

Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
This role will operate remotely in the United States or based out of one of our major North American office locations - Charlottesville, VA, Durham, NC, Columbus, OH, and Boston, MA.
The Opportunity
TELUS Digital is seeking a Senior Google CX Engineer to lead the architecture and technical development for our Gemini Enterprise Customer Experience (GECX) solutions. This is a high-impact individual contributor role responsible for building the scalable, secure, and integrated Google Cloud environments that power our most advanced conversational AI and agentic workforce implementations across app, web, and CCaaS platforms.
You will play a critical role in expanding our expertise in Conversational Agents, Agent Assist, and Conversational Insights, ensuring TELUS Digital continues to lead in AI-powered customer experience transformation. The role requires a combination of strategic execution, technical understanding of Google CES products, and strong business acumen.
Responsibilities
Solution Development & Innovation
  • Stay current on Google CES advancements, generative AI, and NLP trends to recommend and integrate new capabilities.
  • Contribute to the development of innovative solutions and accelerators on the Google CES platform.
    Ensure delivery excellence and solution scalability by applying best practices and proven technical approaches.
  • Encourage a culture of innovation and continuous improvement within the team.
Cloud Infrastructure Engineering
  • Lead the architecture and development of Google Cloud environments specifically optimized for Gemini Enterprise Customer Experience (GECX) deployments.
  • Design and implement secure integrations between GECX, Google Cloud AI services and external platforms, including defining and configuring real-time CCaaS audio ingestion methods such as SIPREC and gRPC, as well as mobile applications and web interfaces.
  • Configure identity and access management (IAM) and secure service accounts to ensure governed access to GECX components.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, Business, or related field; advanced degree is an asset.
  • 5+ years of experience in technology consulting, digital transformation, or customer experience, with a focus on AI/ML solutions.
  • Preferred: Active Google Cloud Professional Certifications such as Professional Cloud Architect, Professional Machine Learning Engineer, or Professional Data Engineer.
  • Practical expertise with Google Customer Engagement Services (formerly CCAI).
  • Proven success delivering AI/ML-powered customer engagement or contact center solutions.
  • Strong understanding of customer experience design, contact center operations, and key CX metrics.
  • Excellent communication and presentation skills for both executive and technical audiences.

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.

What TELUS Digital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply