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Teller Performance Jobs (NOW HIRING)

Community Trust Bank

Head Teller

Corbin, KY

$20.50 - $25.75/hr

Complete Teller Performance Appraisals, recommend new hires, terminations, and salary increases * Conduct staff meetings to provide updates of Policies, Procedures and System changes to teller staff ...

First Financial Credit Union

Full-Time Teller

Albuquerque, NM · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Other expectations are summarized on Teller Performance Expectations and Measurements. Requirements Education: High school graduate or equivalent Experience: 6 months cash-handling experience, plus ...

Community Trust Bank

Head Teller

Lebanon, KY · On-site

$17.50 - $22/hr

Complete Teller Performance Appraisals, recommend new hires, terminations, and salary increases * Conduct staff meetings to provide updates of Policies, Procedures and System changes to teller staff ...

Community Trust Bank

Head Teller

Corbin, KY · On-site

$20.50 - $25.75/hr

Complete Teller Performance Appraisals, recommend new hires, terminations, and salary increases * Conduct staff meetings to provide updates of Policies, Procedures and System changes to teller staff ...

NATIONAL BANK OF COMMERCE

Lead Teller

Hermantown, MN · On-site

$23 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role blends handson leadership with daily oversight of teller performance, coaching staff to strengthen customer relationships, deepen product knowledge, and consistently execute the branch ...

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Teller Performance information

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$12

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How much do teller performance jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for teller performance in the United States is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a teller performance?

A Teller Performance job focuses on monitoring and improving the efficiency, accuracy, and customer service of bank tellers. This role may involve assessing transaction processing times, error rates, and adherence to banking procedures. Responsibilities often include coaching tellers, providing performance feedback, and implementing strategies to enhance overall branch efficiency. The goal is to ensure high service standards while maintaining compliance with bank policies and regulations.

What are the key skills and qualifications needed to thrive in the teller performance position, and why are they important?

To excel in a Teller Performance role, you need strong analytical skills, deep knowledge of banking operations, and experience in evaluating staff performance, typically supported by a background in finance or business administration. Familiarity with performance management software, banking systems, and industry compliance tools is essential. Excellent communication, coaching abilities, and attention to detail are standout soft skills for this position. These skills are crucial to effectively assess and improve teller productivity, ensuring high service standards and regulatory compliance in a financial institution.

What are some common challenges faced in a teller performance role, and how can they be addressed?

Professionals in Teller Performance often encounter challenges such as identifying the root causes of underperformance, balancing individual feedback with team goals, and ensuring consistent compliance across staff. Addressing these challenges typically involves utilizing data-driven performance metrics, providing ongoing training, and fostering a supportive environment for continuous improvement. Regular communication with both tellers and branch management is also important to align goals and expectations. Those who thrive in this role are proactive in problem-solving and committed to encouraging both personal and team growth.

More about Teller Performance jobs

What states have the most Teller Performance jobs?

States with the most job openings for Teller Performance jobs include:

What job categories do people searching Teller Performance jobs look for?

The top searched job categories for Teller Performance jobs are:

Teller Performance jobs near you
Infographic showing various Teller Performance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 9% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $36,351 per year, or $17.5 per hour.

Head Teller

Community Trust Bank

Corbin, KY

$20.50 - $25.75/hr

Full-time

Re-posted 21 days ago

Job description

SUMMARY: Supervise and schedule the work of tellers.

JOB RESPONSIBILITIES

  • Sell products and services to new and existing customers/prospects, as well as make referrals to appropriate departments. Maintain accurate tracking of individual cross sales and sales referrals and compile teller staff sales referral results weekly.
  • Process customer transactions efficiently and accurately in accordance with established Policies and Procedures.
  • Handle all Customer Service requests timely and accurately.
  • Provide excellent customer service at all times.
  • Balance cash and transactions to within set Bank Standards.
  • Adhere to check handling guidelines, established drawer limits, and signing authorities at all times.
  • Maintain a neat and orderly work area and ensure that all confidential records are properly secured at all times.
  • Oversee the operations of the teller line with regard to the following
    • Staffing
      • Schedule teller personnel to maintain proper staffing level
      • Maximize efficiency of teller line through delegation of responsibilities
      • Enforce Teller Balancing Standards through daily monitoring, coaching and disciplinary action and proper reporting of Teller variances.
      • Recommend Disciplinary Action
      • Complete Teller Performance Appraisals, recommend new hires, terminations, and salary increases
      • Conduct staff meetings to provide updates of Policies, Procedures and System changes to teller staff in the event that the branch does not have a Branch Operations Supervisor
    • Balancing
      • Assist with locating teller differences
      • Ensure proper sign off approval of any difference
      • Report cash differences to Branch Manager, Market President, and the Human Resources Department as required
      • Perform daily branch balancing procedures
    • Cash Control - Adhere to policies and procedures for the following:
      • Vault Control
      • Drawer Limits
      • Coin Machine Limits
      • Documentation of Buys and Sells
      • Shipments and Ordering
      • ATM (where applicable)
      • Verify Money is out of all Teller Drawers at night
    • Dual Control - Ensure adherence of Dual Control for the following:
      • Negotiable Instruments
      • Night Deposit
      • Building entry and Exit
      • Teller Cash Audits
      • Vault
  • Monitor and control daily job responsibilities of Tellers
      • Monitor and approve Teller Time reports
      • Authorize system overrides
      • Ensure that Tellers adhere to Check Handling Guidelines and Reg CC requirements
      • Review, initial approval, and assume responsibility of checks outside Teller Check Handling approval limits or questionable items that could result in a potential loss to the bank or customer
      • Perform authorizations in Teller Insight
      • Check teller work bins to ensure endorsements, document preparation, and work order
      • Ensure all teller areas are neat and organized in accordance with bank policy
  • Adhere to all security policies and procedures
  • Follow bank guidelines before, during, and after a robbery
  • Maintain a working knowledge of and adhere to written policies and procedures regarding the Bank Secrecy Act and Anti-Money Laundering
  • Maintain teller supplies
  • Ensure all actions performed are in compliance with government regulations and organizational policies and procedures
  • Perform other duties with the branch as assigned

SKILLS/KNOWLEDGE AND ABILITIES/EXPERIENCE

  • Position requires a high school diploma or GED plus such practical knowledge and skills as would be learned on the job.
  • Over four years and up to six years of experience.
  • Effective oral and written communication skills.
  • Excellent PC skills with working knowledge of applicable computer programs.
  • Ability to use a calculator.
  • Ability to make decisions consistent with bank policy and procedures.
  • Ability to lift and carry coinage weighing up to 30 pounds.
  • Effective managerial and organizational skills.

WORKING CONDITIONS

  • Normal Bank Lobby and Drive-thru Window Conditions.

The above statements are intended to describe the general nature and level of work to be performed by personnel assigned to this job. This information is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position.

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