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Teller Operations Manager Jobs in Nebraska (NOW HIRING)

Wells Fargo

Teller Williamsburg

Lincoln, NE · On-site

$14 - $17.50/hr

As a Teller, you will build foundational banking skills while learning about customers' needs and ... operational activities accurately, exercising sound judgment and managing risk in line with ...

Wells Fargo NOAM

Teller Part Time Norfolk Main

Norfolk, NE · On-site

$15.75 - $19.75/hr

As a Teller, you will build foundational banking skills while learning about customers' needs and ... operational activities accurately, exercising sound judgment and managing risk in line with ...

Wells Fargo

Teller Part Time Norfolk Main

Norfolk, NE · On-site

$15.75 - $19.75/hr

As a Teller, you will build foundational banking skills while learning about customers' needs and ... operational activities accurately, exercising sound judgment and managing risk in line with ...

Wells Fargo

Teller Part Time East Park

Lincoln, NE · On-site

$14 - $17.50/hr

As a Teller, you will build foundational banking skills while learning about customers' needs and ... operational activities accurately, exercising sound judgment and managing risk in line with ...

Wells Fargo

Teller Bilingual 24th and L

Omaha, NE · On-site

$15.25 - $19.25/hr

As a Teller, you will build foundational banking skills while learning about customers' needs and ... operational activities accurately, exercising sound judgment and managing risk in line with ...

New

Santander

Part Time Teller, Hyannis, MA

Hyannis, NE

$30K - $47K/yr

Adhere to all bank policies and procedures, including compliance and risk management protocols to ... other operational tasks. * Maintain a clean and organized work area, to create a welcoming ...

Wells Fargo

Teller Part Time Bilingual 24th and L

Omaha, NE · On-site

$15.25 - $19.25/hr

As a Teller, you will build foundational banking skills while learning about customers' needs and ... operational activities accurately, exercising sound judgment and managing risk in line with ...

Associatedbank

Community Banker II

Tecumseh, NE

$17 - $28.96/hr

Maintain sufficient proficiency and accuracy in Teller operations to perform all teller related transactions while exceeding customer expectations. * Assist the Bank Manager as needed and act as a ...

Associated Bank

Community Banker II

Tecumseh, NE · On-site

$17.50 - $22/hr

Maintain sufficient proficiency and accuracy in Teller operations to perform all teller related transactions while exceeding customer expectations. * Assist the Bank Manager as needed and act as a ...

F & M Bank

Full-Time Customer Service / Teller

Papillion, NE · On-site

$14.50 - $19/hr

Focus on improving service quality and operational efficiencies. * Understand and adhere to all ... Report all compliance issues, violations of law or regulations to your manager or compliance ...

F&M Bank

Full-Time Customer Service / Teller

Papillion, NE · On-site

$14.50 - $19/hr

Focus on improving service quality and operational efficiencies. * Understand and adhere to all ... Report all compliance issues, violations of law or regulations to your manager or compliance ...

CORE BANK

Banking Center Manager

Omaha, NE · On-site

Oversee daily retail operations, including new accounts, account servicing, teller activity, and ... Manage NSF decisioning, collections activities, and risk escalation as required. * Support audits ...

CORE BANK

Banking Center Manager

Omaha, NE · On-site

Oversee daily retail operations, including new accounts, account servicing, teller activity, and ... Manage NSF decisioning, collections activities, and risk escalation as required. * Support audits ...

Monitise

Senior Product Manager, Core UI

Lincoln, NE · On-site

$110K - $145K/yr

Experience supporting financial institution operations, including branch servicing, teller ... Experience managing multiple concurrent workstreams, tracking dependencies, and maintaining ...

Fiserv, Inc.

Senior Product Manager, Core UI

Lincoln, NE · On-site

$110K - $145K/yr

Experience supporting financial institution operations, including branch servicing, teller ... Experience managing multiple concurrent workstreams, tracking dependencies, and maintaining ...

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Teller Operations Manager information

What is a teller operations manager?

Teller Operations Managers are professionals in banks or financial institutions responsible for overseeing the daily operations of teller staff. They ensure that all transactions are processed accurately and efficiently, maintain compliance with banking regulations, and provide training and support to tellers. Additionally, they handle customer service issues, manage cash flow, and implement policies to improve the efficiency and security of teller operations. Their role is crucial in maintaining smooth, secure, and customer-friendly banking transactions.

What are the key skills and qualifications needed to thrive as a teller operations manager?

To thrive as a Teller Operations Manager, you need strong knowledge of banking operations, cash handling procedures, and supervisory experience, typically supported by a bachelor’s degree or equivalent work experience. Familiarity with core banking systems, transaction processing software, and compliance regulations is essential. Exceptional leadership, problem-solving, and customer service skills help drive team performance and maintain high client satisfaction. These competencies ensure efficient branch operations, regulatory compliance, and a positive banking experience for customers.

What are some common challenges faced by teller operations managers, and how can they effectively address them?

Teller Operations Managers often encounter challenges such as balancing customer service excellence with strict compliance requirements, managing team performance, and adapting to evolving banking technologies. To address these, successful managers implement regular training, clear communication of expectations, and foster a supportive team environment. They also stay updated on regulatory changes and leverage technology to streamline operations, ensuring both efficiency and accuracy in daily branch activities.
Teller Operations Manager jobs near you

Teller/New Accounts

Springfield, NE

Pinnacle Bank/Bank of Colorado
See more jobs at Pinnacle Bank/Bank of Coloradoexternal

$15.75 - $19.50/hr

Full-time

Re-posted 8 days ago

Job description

Description
GENERAL SUMMARY:
Provides quality service by assisting customers accurately and efficiently, and develops long term customer relationships.  Oversees the receiving and paying of money to bank customers, and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained.  Performs a broad variety of customer service and sales activities, such as assisting walk-in customers as well as telephone customers with account problems and questions.  Performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.   
 
RESPONSIBILITIES AND DUTIES:
  1. Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties.
  2. Prepares holds on deposits.
  3. Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
  4. Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.  
  5. Responsible for opening and closing individual and commercial deposit accounts.  Must obtain appropriate BSA information and business documents for account opening.
  6. Prepares all paperwork and assists the customer in signing the documents.
  7. Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.
  8. Performs various customer service duties: 
    • Answering phone calls and assisting walk-in customers, initiating customer research.
    • Processing check orders, closing accounts .
    • Processing customer account printouts.
    • Sorting daily mail.
    • Assisting with NSF, Non-post, and collections.
    • Assisting customer with Safe Deposit Boxes 
    • Deposit verification for credit purposes.
  9. Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products.
  10. Performs other related duties as assigned by management.
  11. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends) 
 
KNOWLEDGE, SKILL, AND ABILITIES:
  • Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes.  Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
  • Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
  • Skill in communicating with clients and co-workers in courteous and professional manner.  
  • Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier
  • Skills in effectively listening to customers and making appropriate referrals
  • Ability to maintain a high level of confidentiality.
  • Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff.
  • Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank’s goals of meeting the customers needs is being met.
  • Ability to demonstrate accuracy and efficiency in a fast-paced environment.
  • Ability to function as a team player.
  • Ability to perform any other duties/projects as assigned by management.
 
EDUCATION AND EXPERIENCE:
  • High school graduate or equivalent.  
  • A minimum of 24 months of prior banking experience is generally expected.
  • Cash handling and customer contact experience preferred.

PHYSICAL REQUIREMENTS:
 
NOTE:  The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.

More DetailsMonday through Friday 8-5, rotating Saturdays