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Teller Operations Manager Jobs in California (NOW HIRING)

First Bank

Teller Supervisor

Huntington Beach, CA · On-site

$23.75 - $29/hr

This position is primarily a teller role focused on accurately processing financial transactions ... Risk Management and Operations * Maintain compliance with all bank policies and regulatory ...

SoFi

Branch Operations Supervisor

Sacramento, CA

As a Branch Operations Supervisor, you'll be a key partner to the Branch Manager, helping lead day-to-day branch operations and supporting the teller team. You'll serve as a go-to resource for the ...

Hope Bank

Teller

Buena Park, CA · On-site

$18 - $20/hr

Reporting directly to the Operations Manager or Branch Manager, the Teller ensures the smooth processing of daily transactions, compliance with operational policies, and the delivery of exceptional ...

Bank of Hope

Teller

Buena Park, CA · On-site

$18 - $20/hr

Reporting directly to the Operations Manager or Branch Manager, the Teller ensures the smooth processing of daily transactions, compliance with operational policies, and the delivery of exceptional ...

Hope Bank

Operations Manager

Garden Grove, CA

$71K - $80K/yr

Supervise and support operational staff, including tellers and other branch personnel, in managing the day-to-day branch operations. * Monitor and evaluate branch workflows to identify opportunities ...

Bank of Hope

Operations Manager

Garden Grove, CA · On-site

$71K - $80K/yr

Supervise and support operational staff, including tellers and other branch personnel, in managing the day-to-day branch operations. * Monitor and evaluate branch workflows to identify opportunities ...

Bank of Hope

Operations Manager

Los Angeles, CA · On-site

$77K - $80K/yr

Supervise and support operational staff, including tellers and other branch personnel, in managing the day-to-day branch operations. * Monitor and evaluate branch workflows to identify opportunities ...

Hope Bank

Operations Manager

La Habra, CA · On-site

$70K - $80K/yr

Supervise and support operational staff, including tellers and other branch personnel, in managing the day-to-day branch operations. * Monitor and evaluate branch workflows to identify opportunities ...

Bank of Hope

Operations Manager

La Habra, CA · On-site

$70K - $80K/yr

Supervise and support operational staff, including tellers and other branch personnel, in managing the day-to-day branch operations. * Monitor and evaluate branch workflows to identify opportunities ...

Hope Bank

Operations Manager

Los Angeles, CA · On-site

$77K - $80K/yr

Supervise and support operational staff, including tellers and other branch personnel, in managing the day-to-day branch operations. * Monitor and evaluate branch workflows to identify opportunities ...

SoFi

Branch Operations Supervisor

Sacramento, CA · On-site

Manage teller balancing, cash ordering, vault operations, deposits, withdrawals, transfers, and other daily banking activities. * Research and resolve transaction discrepancies and provide teller ...

Hope Bank

Sr. Teller

Irvine, CA · On-site

$18.50 - $19.71/hr

The Senior Teller supports the branch by providing exceptional customer service, overseeing complex ... Collaborate with the Branch Manager, Operations Manager, and other team members to achieve branch ...

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Teller Operations Manager information

What is a teller operations manager?

Teller Operations Managers are professionals in banks or financial institutions responsible for overseeing the daily operations of teller staff. They ensure that all transactions are processed accurately and efficiently, maintain compliance with banking regulations, and provide training and support to tellers. Additionally, they handle customer service issues, manage cash flow, and implement policies to improve the efficiency and security of teller operations. Their role is crucial in maintaining smooth, secure, and customer-friendly banking transactions.

What are the key skills and qualifications needed to thrive as a teller operations manager?

To thrive as a Teller Operations Manager, you need strong knowledge of banking operations, cash handling procedures, and supervisory experience, typically supported by a bachelor’s degree or equivalent work experience. Familiarity with core banking systems, transaction processing software, and compliance regulations is essential. Exceptional leadership, problem-solving, and customer service skills help drive team performance and maintain high client satisfaction. These competencies ensure efficient branch operations, regulatory compliance, and a positive banking experience for customers.

What are some common challenges faced by teller operations managers, and how can they effectively address them?

Teller Operations Managers often encounter challenges such as balancing customer service excellence with strict compliance requirements, managing team performance, and adapting to evolving banking technologies. To address these, successful managers implement regular training, clear communication of expectations, and foster a supportive team environment. They also stay updated on regulatory changes and leverage technology to streamline operations, ensuring both efficiency and accuracy in daily branch activities.

What are the most commonly searched types of Teller Operations jobs in California?

The most popular types of Teller Operations jobs in California are:

What cities in California are hiring for Teller Operations Manager jobs?

Cities in California with the most Teller Operations Manager job openings:

Teller Operations Manager jobs near you

Teller Supervisor

First Bank

Huntington Beach, CA • On-site

$23.75 - $29/hr

Full-time

Re-posted 2 days ago

Job description

About This Role
As a Client Service Associate, you are the first point of contact for our clients and play a critical role in creating an exceptional banking experience. This position is primarily a teller role focused on accurately processing financial transactions while providing outstanding customer service.
Approximately 75% of the role is dedicated to traditional teller responsibilities, including deposits, withdrawals, payments, balancing cash drawers, and maintaining operational accuracy. The remaining portion of the role focuses on client engagement, relationship building, and identifying opportunities to refer clients to appropriate banking products and services.
You will use every client interaction to strengthen relationships, uncover financial needs, promote digital banking solutions, and connect clients with business partners who can provide additional financial guidance.
Responsibilities
In This Role You Will
Teller Operations (Primary Responsibility)
  • Process client transactions including deposits, withdrawals, loan payments, cashier's checks, money orders, and account maintenance requests
  • Accurately balance cash drawers and maintain proper cash controls
  • Adhere to all bank policies, procedures, security standards, and compliance requirements
  • Identify and prevent fraud while maintaining operational accuracy.
  • Provide efficient service while ensuring an exceptional client experience

Client Experience & Relationship Building
  • Deliver exceptional customer service and create positive client experiences with every interaction
  • Conduct meaningful conversations to understand client financial needs
  • Educate clients on digital banking, online banking, mobile banking, and self-service solutions
  • Strengthen client relationships through needs-based conversations and proactive follow-up

Referrals and Cross-Selling
  • Identify opportunities to refer clients for checking accounts, savings accounts, consumer loans, mortgage products, business banking services, wealth management, and insurance solutions
  • Meet individual and branch referral goals through proactive client engagement
  • Partner with branch bankers and specialists to deepen existing client relationships and acquire new clients
  • Promote and cross-sell bank products and services that align with client needs

Risk Management and Operations
  • Maintain compliance with all bank policies and regulatory requirements
  • Support efficient branch operations while protecting client and bank information
  • Perform other duties as assigned
  • Flexible work week schedule, which may include Saturdays

Compensation Disclosure
The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the stated range. The range is driven by the geographic location of the anticipated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance.
A reasonable estimate of the current pay range is $23.75 - $29.00, hourly

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