At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and
Telesales & Revenue Growth Leader
Atlanta, GA · On-site
$90 - $130/hr
• Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively. • Analyze data to develop and implement strategies that drive revenue generation and
Telesales & Revenue Growth Leader
Atlanta, GA · On-site
$90 - $130/hr
• Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively. • Analyze data to develop and implement strategies that drive revenue generation and
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and
Telesales Representative
$20.81/hr
Find Purpose, Not Just a Paycheck -- Join Our Telesales Team at Physicians Mutual No nights. No weekends. No holidays. Just meaningful work -- and time for life. Starting Pay: $20.81/hour +
New
Telesales Representative
$20.81/hr
Find Purpose, Not Just a Paycheck -- Join Our Telesales Team at Physicians Mutual No nights. No weekends. No holidays. Just meaningful work -- and time for life. Starting Pay: $20.81/hour +
New
Telesales Representative
Bellevue, WA · On-site
Company Description Our VI Resorts by Westgate Corporate office located in Bellevue, WA is seeking a Telesales Commission Sales Representative to join our team on a full-time basis! About us: The
Telesales Representative
Bellevue, WA · On-site
Company Description Our VI Resorts by Westgate Corporate office located in Bellevue, WA is seeking a Telesales Commission Sales Representative to join our team on a full-time basis! About us: The
Telesales Representative
Bellevue, WA · On-site
Company Description Our VI Resorts by Westgate Corporate office located in Bellevue, WA is seeking a Telesales Commission Sales Representative to join our team on a full-time basis! About us: The
Telesales Representative
Bellevue, WA · On-site
Company Description Our VI Resorts by Westgate Corporate office located in Bellevue, WA is seeking a Telesales Commission Sales Representative to join our team on a full-time basis! About us: The
Seasonal Medicare Telesales Representative
Houston, TX · On-site
$23 - $25/hr
Job Summary Keystone Advisors is a fast-growing company seeking top talent to join our Seasonal Medicare Telesales Team . If you want to be part of an organization with a purpose, Keystone may be the
Seasonal Medicare Telesales Representative
Houston, TX · On-site
$23 - $25/hr
Job Summary Keystone Advisors is a fast-growing company seeking top talent to join our Seasonal Medicare Telesales Team . If you want to be part of an organization with a purpose, Keystone may be the
Telesales Representative
Bellevue, WA · On-site
Company Description Our VI Resorts by Westgate Corporate office located in Bellevue, WA is seeking a Telesales Commission Sales Representative to join our team on a full-time basis! About us: The
Quick apply
Telesales Representative
Bellevue, WA · On-site
Company Description Our VI Resorts by Westgate Corporate office located in Bellevue, WA is seeking a Telesales Commission Sales Representative to join our team on a full-time basis! About us: The
Job Summary Keystone Advisors is a fast-growing company seeking top talent to join our Seasonal Medicare Telesales Team . If you want to be part of an organization with a purpose, Keystone may be the
Job Summary Keystone Advisors is a fast-growing company seeking top talent to join our Seasonal Medicare Telesales Team . If you want to be part of an organization with a purpose, Keystone may be the
Telesales and Recovery Manager
Manhattan, NY · On-site
$130K - $142K/yr
Position Overview Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you
Telesales and Recovery Manager
Manhattan, NY · On-site
$130K - $142K/yr
Position Overview Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you
Telesales and Recovery Manager
$130K - $142K/yr
Position Overview Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you
Telesales and Recovery Manager
$130K - $142K/yr
Position Overview Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you
Seasonal Medicare Telesales Representative
Houston, TX · On-site
$23 - $25/hr
Job Summary Keystone Advisors is a fast-growing company seeking top talent to join our Seasonal Medicare Telesales Team . If you want to be part of an organization with a purpose, Keystone may be the
Quick apply
Seasonal Medicare Telesales Representative
Houston, TX · On-site
$23 - $25/hr
Job Summary Keystone Advisors is a fast-growing company seeking top talent to join our Seasonal Medicare Telesales Team . If you want to be part of an organization with a purpose, Keystone may be the
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes
Partner Marketing Manager
Addison, TX · On-site +1
The Basics: Tanium's alliances with Microsoft, AWS, and Google Cloud are among the most important growth levers in the company, and this role owns the marketing side of all three. As Partner
Partner Marketing Manager
Addison, TX · On-site +1
The Basics: Tanium's alliances with Microsoft, AWS, and Google Cloud are among the most important growth levers in the company, and this role owns the marketing side of all three. As Partner
TeleSales Representative -Remote
Columbia, MD · On-site
TeleSales Representative - Remote InsuraTec Services Group is seeking driven and passionate individuals to join our growing remote sales team. As a TeleSales Representative, you'll play an important
TeleSales Representative -Remote
Columbia, MD · On-site
TeleSales Representative - Remote InsuraTec Services Group is seeking driven and passionate individuals to join our growing remote sales team. As a TeleSales Representative, you'll play an important
Licensed Telesales Agent
Bellevue, NE · On-site
Find Purpose, Not Just a Paycheck - Join Our Licensed Agent Team at Physicians Mutual $25.88/hour + Incentives | $1,000 Hiring Bonus after 90-days | Monday-Friday | No Nights or Weekends Location:
Licensed Telesales Agent
Bellevue, NE · On-site
Find Purpose, Not Just a Paycheck - Join Our Licensed Agent Team at Physicians Mutual $25.88/hour + Incentives | $1,000 Hiring Bonus after 90-days | Monday-Friday | No Nights or Weekends Location:
Licensed Telesales Agent
Bellevue, NE · On-site
Overview Find Purpose, Not Just a Paycheck - Join Our Licensed Agent Team at Physicians Mutual $25.88/hour + Incentives | $1,000 Hiring Bonus after 90-days | Monday-Friday | No Nights or Weekends
Licensed Telesales Agent
Bellevue, NE · On-site
Overview Find Purpose, Not Just a Paycheck - Join Our Licensed Agent Team at Physicians Mutual $25.88/hour + Incentives | $1,000 Hiring Bonus after 90-days | Monday-Friday | No Nights or Weekends
Benefits Telesales Specialist (Remote)
Baton Rouge, LA · On-site +1
$50K - $65K/yr
S&A Group | Lousiana S&A Group is growing its team and seeking qualified Benefits Telesales Specialist professionals for the role. This is a fully remote opportunity supporting prospective and
Benefits Telesales Specialist (Remote)
Baton Rouge, LA · On-site +1
$50K - $65K/yr
S&A Group | Lousiana S&A Group is growing its team and seeking qualified Benefits Telesales Specialist professionals for the role. This is a fully remote opportunity supporting prospective and
Telesales Team Leader information
What does a telesales team leader do?
A Telesales Team Leader is responsible for managing and motivating a team of telesales representatives to achieve sales targets. They oversee daily operations, provide coaching and training, monitor performance, and implement strategies to improve results. Additionally, they handle escalated customer issues, analyze sales data, and report progress to senior management. Their role is key in ensuring the team meets or exceeds company goals while maintaining high standards of customer service.
What are the key skills and qualifications needed to thrive as a telesales team leader, and why are they important?
To thrive as a Telesales Team Leader, you need strong sales acumen, leadership abilities, and typically prior experience in telesales or a related field. Familiarity with customer relationship management (CRM) software, call center systems, and sales performance analytics is usually required. Exceptional communication, motivational skills, and the ability to coach and develop team members are crucial soft skills. These competencies drive team productivity, foster a positive sales culture, and ensure targets are consistently met.
What are some common challenges faced by a telesales team leader, and how can they be effectively managed?
Telesales Team Leaders often face challenges such as motivating a diverse team, meeting aggressive sales targets, and handling high turnover rates. To manage these, it's important to foster a positive team culture, provide ongoing training and clear feedback, and recognize individual and group achievements. Effective communication and regular coaching sessions can help team members overcome obstacles, improve performance, and stay engaged. Additionally, strong data analysis skills are useful for tracking progress and making informed decisions to adjust strategies as needed.
Full-time
Medical, Dental, Vision, Retirement
Posted 23 days ago
Job description
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member's complete health history, we ensure better care at a lower cost-delivering the highest value to those who need it most.
As a Telesales Vendor Manager / Senior Manager, you will oversee and optimize the Telesales function at Clover. You are a self-starter with an entrepreneurial edge and a passion for selling, both in terms of the highest compliance standards as well as the ability to drive overall growth. You believe in using technology and data to drive your thinking around sales, productivity, and other key metrics.
As a Telesales Vendor Manager, you will:
You should get in touch if:
Benefits Overview:
Additional Perks:
About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$107,700-$140,000 USD
As a Telesales Vendor Manager / Senior Manager, you will oversee and optimize the Telesales function at Clover. You are a self-starter with an entrepreneurial edge and a passion for selling, both in terms of the highest compliance standards as well as the ability to drive overall growth. You believe in using technology and data to drive your thinking around sales, productivity, and other key metrics.
As a Telesales Vendor Manager, you will:
- Oversee Clover's Telesales program, which includes:
- Being accountable for Clover's Telesales sales and retention goals
- Managing our external Telesales partner and taking full ownership of their training and performance (including meeting Clover's conversion rate and CAC targets)
- Managing staffing and headcount projections to ensure we are optimally staffed to hit projected sales targets, and compliance-based service requirements, and remain within budget
- Leading and overseeing the development of reporting dashboards, and technology improvements within the CRM and telephony systems
- Leading contract negotiations with any and all Telesales-related vendors
- Performing silent monitoring of telesales reps, and generate report cards on a daily basis - with the goal of building a consistently high performing team
- Ensure all telephony is configured properly and operational
- Develop new processes as needed to effectively manage the inbound and outbound lead funnel, plus support Marketing and Sales to help grow our lead funnel by surfacing effective strategies for new lead gen activity
- Serve as the main feedback loop for all telephonic activity that Clover has with each market, sculpting the most efficient and financially sound sales strategy that uniquely fits this particular channel as well as the markets you serve
- Surface significant shifts or developments across the channel as well as key markets to sales team leadership, getting ahead of changes that may impact sales targets and performance
You should get in touch if:
- You have 5+ years of relevant experience with Medicare Advantage or Health Insurance.
- You have 3+ years of experience managing a telesales team / vendor.
- You have a high level of relationship management experience.
- You prefer using & believe in the value of technology to track your sales funnel and inform your sales approach over time.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$107,700-$140,000 USD
About Clover Health Services
Sourced by ZipRecruiter
Clover Health Services is a dynamic provider of travel nurse staffing services. Our Corporate staffs are the finest in the industry and are committed to paying attention to details when it comes to client requirements. Our frontline team of experienced recruiters is very friendly and well-informed, always willing and ready to help nurses with every phase of your travel assignment. Our Account Managers have a thorough understanding of hospital requirements and are quick to address all the requests from hospitals and also work seamlessly with the compliance department in placing nurses against open jobs on time. Clover partners with first-class hospitals across the nation which gives our nurses a variety of employment options to choose from. Added to this, our 24x7 helpline with professional support staff promptly address any special requests you may have and ensure all your needs are promptly addressed
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
White Plains, NY, US
Year founded
2016